2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
The company provides limitless learning opportunities and encourages us to take ownership and drive deliverables. It fosters a culture of transparency and offers exceptional flexibility in work arrangements, leave, and medical policies.
Что приносит вам больше всего счастья/радости на работе?
Fostering team bonding and cultivating a strong culture.
Каковы самые лучшие качества в вашей команде?
We aligned with the stakeholders' and the company's expectations and worked diligently to achieve them.
Что вам больше всего нравится в команде руководства?
What I appreciate most about our leadership team is their people-first approach and their clear vision for the product.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
We maintain strong connections and regularly share our views with the leadership team. Transparency is another key aspect of the positive culture we enjoy here.
Чем вы больше всего довольны в вашем пакете компенсаций?
The best part is that our compensation is entirely fixed, with no variable or bonus components. Additionally, the company conducts market research and adjusts salaries accordingly.
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