2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Заявленная компания
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. читать еще
I've only been here for a short time, but in my short time everyone has been extremely nice, welcoming, and helpful. I'm excited to work here and can see myself here for a long time.
В целом опишите ваш общий опыт в текущей компании
My experience has been overall very positive. My coworkers are genuine and respectful, and also very knowledgable.
Что вам больше всего нравится в команде руководства?
They are extremely accessible and are solution oriented
Чем вы больше всего довольны в вашем пакете компенсаций?
The salary is the best part
Чем вы больше всего довольны в вашем пакете компенсаций?
Great insurance benefits and PTO
Что приносит вам больше всего счастья/радости на работе?
Solving problems that have a real effect on people.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Everyone is friendly, no egos, trust to do your job
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Everyone is helpful and there is always room to grow and learn.
Каковы самые лучшие качества в вашей команде?
Everyone is nice and treats each other like a person, rather than "just a coworker"
Что вам больше всего нравится в команде руководства?
The leadership team always makes themselves available and provides clear and concise goals, and always gives praise when it is deserved.
Что приносит вам больше всего счастья/радости на работе?
Being able to help solve problems that have a real impact on people - streamlining interactions allowing them to get care.
Каковы самые лучшие качества в вашей команде?
Everyone is genuine, nice, and cares about you as a person. They are all excellent at their jobs, and willing to wear many hats to get to a solution.
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