
Operations flowing seamlessly and processes and procedures being done correctly
There has been a change to improve processes and procedures and open communication
Focus on problem solving and not blame, open communication and willingness to work collaboratively
Since I took over as supervisor, there were multiple at risk clients that have resigned with the company because of the efforts I have put forth that have turned things around. However, Zenith denied me a merit increase because the state of WA has a labor law that increases my salary.