J. C. Penney – I have been a customer for over 25 years. customer service has gotten worse. !!! rep will take the info. then hang up the phone. i find my self calling back 3 to 4 times. i hear kids in the back ground. i have spoken with a few people that have stated they have been HAVING THE SAME ISSUES.

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I have been a customer for over 25 years. customer service has gotten worse. !!! rep will take the info. then hang up the phone. i find my self calling back 3 to 4 times. i hear kids in the back ground. i have spoken with a few people that have stated they have been HAVING THE SAME ISSUES.

Why do you feel undervalued and what would make you feel better about your compensation?

It's good but just a little bit too low

What is most positive about the culture and environment at your company?

Everyone is accountable

What do you like best about your company?

Range of products

What does the leadership team need to get better at?

Treating their coworkers with respect regardless of "status" they think the hold.

Why do you feel undervalued and what would make you feel better about your compensation?

Jcpenny under pays and over work employees with no benefits. They are unfair to their staff

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