J. C. Penney Employee Reviews
Out of 726 J. C. Penney employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping J. C. Penney improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at J. C. Penney compared to all other departments at the company. The Product team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Compassionate to say the least
Our general manager likes to keep us informed about what is going on with the store.
Review from Operations Dept
always striving to improve the company and workplace
They knowledge and help is important to me so i can be a better employee
Need more communication between each other
What does the leadership team need to get better at?
Being realistic when it comes to expectations of someone's job when you pay them the same as a McDonald's employee or less
Taking care of their people.
Managing and leading employees successfully
Review from Product Dept
HR at the store should not run when asked for help !
Communication, workload expectation, recognizing employee individuality, employee engagement.
What is the best part about your compensation package?
I liked dental and vision
Review from Operations Dept
I do not work full time.
401K contributions have a company match
Review from Operations Dept
401K match is great, and the ability to invest my earnings.
Vacation time is great. I was credited for time worked in other jobs and have 6 weeks. Also 401k is 100% match up to 5%
Why do you feel undervalued and what would make you feel better about your compensation?
We are not paid fair compared to the job they expect and they have change our compensation in pto without our input even though it was what we agreed upon starting work
Bring back old JCPenney values and benefits.
The company views anyone below management as replaceable.
Review from Product Dept
Salary that matches my expertise and workload
Promotions seem to be reserved only for minority candidates, while disciplinary actions seem to be reserved only for white employees.
What are some of the best things about your team?
Teamwork make the dream work
They work hard and uplift each other
The management team lacks professionalism .
Curious, ambitious, ready to work together to get things done
Most of my CO workers are super happy at work.
What do your coworkers need to improve and how could you work together better?
My coworkers need to focus on doing their jobs, not standing around and gossiping.
Being fair and resoecting older stylist who are way more seasoned You kearn from Wisdom and mistakes .
A few of them are way too bossy and try to run things there way. More respect would towards each other.
Review from Sales Dept
What coworkers? The staff has been cut down to the point that you can go hours without seeing another employee
Doing their job properly all the time
Review from Sales Dept
What is most positive about the culture and environment at your company?
Charitable somewhat but morale is down
Nothing, sadly. Everything is run down and broken there
I could work without being watched or micro managed
Review from Operations Dept
When I can actually work on my work and not just do other people's. When I get to actually help a customer.
Me and my personal happiness
Review from Product Dept
What needs to change to make the company culture better?
Focus on positivity, acknowledge hard work and reward it.
Less hostility in the work place.
Fairness. At each meeting, we are told that if we don't make our Icap goal we can look for cut hrs or layoffs. so depressing when we see how the economy is still slow and other stores are in the same pickle. It's a downer to hear nothing positive to start your day and no add'l help when needed.
Review from Sales Dept
Really bad middle management in place
Customers should not be allowed to humiliate the employees and be backed up by the boss.
Review from Sales Dept
What did you like most about the interview process?
It was more personal than a typical interview but over 18 years ago
It was nice and simple
Review from Operations Dept
He asked a couple of questions and I was hired.
It was a good interview done by department manager that ended up leaving the company.
It was done fairly quickly
What would you improve about your company's interview process?
They literally played board games to see if I was smart enough to work tgere
The entire process needs to be evaluated
Review from Product Dept
The reason for that is that I have submitted applications for several job opportunities but there is no response
Time and length of interviews
Review from Sales Dept
What makes you most happy at work?
Customer interaction is always my fave
When i get to work in the warehouse
delivering on big projects that make an impact
CO workers are the best
Providing my services to my clients.
What's going wrong and how can it be improved?
The stores need a remodeling desperately.
Better pay. Stop giving people with kids a hard time and making them choose between taking care of their family or losing thier job.
Management is out of touch
Review from Product Dept
Improve pay and work ethic, lead with pride and respect not authority and power
Review from Customer Support Dept
The company is so very outdated and needs to update just about everything. Very old building just terrible. They would have to renovate.
Review from Sales Dept
What do you like best about your company?
Operations and merchandising are great
Review from Operations Dept
The fact that it's laidback, but structured.
Excellent support system
Review from Sales Dept
Range of products
What would you most like to see improved at your company?
Better General Managers for employees
Review from Operations Dept
The innovation in marketing materials.
Employee recognizition