63
out of 100
J. C. Penney Claimed Company
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J. C. Penney Competitors
J. C. Penney competitors include Target, Walmart, Walgreens, Bed Bath & Beyond and Dillard's. J. C. Penney ranks 2nd in CEO Score on Comparably vs its competitors. See below how J. C. Penney compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th
See J. C. Penney Culture vs Competitors:
J. C. Penney Competitors at a Glance
CEO Ratings Comparison
J. C. Penney's CEO Score Ranks 2nd
388 Employees at J. C. Penney rate Marc Rosen a 61 out of 100, which ranks them 2nd below Target's CEO,Brian Cornell. Last rating was 17 days ago.
- 1st
Brian CornellTarget4385 Employees at Target rate Brian Cornell a 63 out of 100, which ranks them 1st out of J. C. Penney's competitors. Last rating was 4 days ago.
- 3rd
Doug McMillonWalmart60out of 1009437 Employees at Walmart rate Doug McMillon a 60 out of 100, which ranks them 3rd out of J. C. Penney's competitors. Last rating was 4 days ago.
- 4th
William Dillard IIDillard's52out of 1001127 Employees at Dillard's rate William Dillard II a 52 out of 100, which ranks them 4th out of J. C. Penney's competitors. Last rating was 13 days ago.
- 5th
Mark TrittonBed Bath & Beyond51out of 100322 Employees at Bed Bath & Beyond rate Mark Tritton a 51 out of 100, which ranks them 5th out of J. C. Penney's competitors. Last rating was 2 months ago.
- 6th
Rosalind BrewerWalgreens50out of 100931 Employees at Walgreens rate Rosalind Brewer a 50 out of 100, which ranks them 6th out of J. C. Penney's competitors. Last rating was 15 days ago.
Product Quality Score Comparison
J. C. Penney Ranks 5th in Product Quality Score
198 Customers rate J. C. Penney's Product Quality Score a 2.5/5, which ranks it 5th against its competitors, below Walgreens.
NPS Comparison
J. C. Penney Ranks 5th in Net Promoter Score
232 Customers rate J. C. Penney's Net Promoter Score a -39, which ranks it 5th against its competitors, below Dillard's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend J. C. Penney to a friend?”.
Pricing Score Comparison
J. C. Penney Ranks 5th in Pricing Score
190 Customers rate J. C. Penney's Pricing Score a 2.6/5, which ranks it 5th against its competitors, below Dillard's.
Customer Service Comparison
J. C. Penney Ranks 5th in Customer Service
187 Customers rate J. C. Penney's Customer Service a 2.3/5, which ranks it 5th against its competitors, below Walgreens.
Overall Culture Score Comparison
J. C. Penney Ranks 3rd in Overall Culture Score
476 Employees rate J. C. Penney's Overall Culture a 61/100, which ranks it 3rd against its competitors, below Walmart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
J. C. Penney Ranks 3rd in Employee Net Promoter Score
382 Employees rate J. C. Penney's Employee Net Promoter Score a -24, which ranks it 3rd against its competitors, below Walmart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at J. C. Penney to a friend?”.
Gender Score Comparison
J. C. Penney Ranks 3rd in Gender Score
180 Employees rate J. C. Penney's Gender Score a 63/100, which ranks it 3rd against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at J. C. Penney.
Diversity Score Comparison
J. C. Penney Ranks 2nd in Diversity Score
88 Employees rate J. C. Penney's Diversity Score a 68/100, which ranks it 2nd against its competitors, below Target. The Diversity Score tracks how positively diverse employees rate their experience at J. C. Penney.
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