J. C. Penney Culture | Comparably
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J. C. Penney Claimed Company
Our mission is to ensure every customer's shopping experience is worth her time, money and effort. read more
EMPLOYEE
PARTICIPANTS
476
TOTAL
RATINGS
5538

J. C. Penney Company Culture

J. C. Penney Culture

This score is derived from employee ratings & reviews
2.8/5
J. C. Penney's Overall Culture is rated D+

Top Rated Culture Dimensions

J. C. Penney CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Marc Rosen J. C. Penney's CEO
Marc Rosen
61 /100

Diversity at J. C. Penney

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at J. C. Penney have rated Team, Environment, and Work Culture as the highest categories they have scored

Women at J. C. Penney

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at J. C. Penney have rated Environment, Team, and Work Culture as the highest categories they have scored

J. C. Penney eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-24

J. C. Penney employees are -24% more likely to recommend J. C. Penney as a great place to work

30%Promoters
16%Passives
54%Detractors

Working at J. C. Penney

Working at J. C. Penney is rated below average by 476 employees, across various culture dimensions. J. C. Penney employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting J. C. Penney’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at J. C. Penney was rated by employees.

Overall Company Culture at J. C. Penney

D+

Overall Company Culture at J. C. Penney is rated D+

Last updated 18 days ago

Bottom
25%

J. C. Penney ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 476 Employees

View Results
0
20
40
60
80
100
HR
78
HR78
Admin
74
Admin74
Sales
66
Sales66
Customer Support
63
Customer Support63
Product
57
Product57
Operations
47
Operations47

J. C. Penney Employee Reviews

Out of 726 J. C. Penney employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping J. C. Penney improve their work culture.

68%
32%
Positive Reviews68%
Constructive Feedback32%

Positive Reviews From J. C. Penney Employees

  • What is the best part about your compensation package?
    I liked dental and vision
  • What did you like most about the interview process?
    It was more personal than a typical interview but over 18 years ago
  • What makes you most happy at work?
    Customer interaction is always my fave

Constructive Feedback From J. C. Penney Employees

  • What would you improve about your company's interview process?
    They literally played board games to see if I was smart enough to work tgere
  • What's going wrong and how can it be improved?
    The stores need a remodeling desperately.
  • What's going wrong and how can it be improved?
    Better pay. Stop giving people with kids a hard time and making them choose between taking care of their family or losing thier job.

J. C. Penney Company Information

J. C. Penney Mission, Vision & Values

J. C. Penney Mission & Values

Our mission is to ensure every customer's shopping experience is worth her time, money and effort.

HeadquarterPlano, TX
United States of America
Websitewww.jcpenney.com
Founding Date1902
Tel972-431-1000
Company StatusPublic
StockJCP

J. C. Penney Competitors

J. C. Penney competitors include Target, Walmart, Walgreens, and Bed Bath & Beyond. J. C. Penney ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how J. C. Penney compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Target's Logo
    Target
    3.6/5
  2. #2
    Walmart's Logo
    Walmart
    3.0/5
  3. #3
    J. C. Penney's Logo
    J. C. Penney
    2.8/5
  4. #4
    Walgreens' Logo
    Walgreens
    2.7/5
  5. #5
    Bed Bath & Beyond's Logo
    Bed Bath & Beyond
    2.5/5
  • Culture Video

J. C. Penney Employees

476 employees at J. C. Penney have reviewed J. C. Penney across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 18 days ago.

Overall, the 476 J. C. Penney employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at J. C. Penney are mostly dissatisfied with their total compensation at J. C. Penney, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at J. C. Penney are generally satisfied with their team. 476 Participants grade the quality of their coworkers a C. The majority believe the meetings at J. C. Penney are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at J. C. Penney believe the environment at J. C. Penney is positive. Most Participants believe the pace of work at J. C. Penney is comfortably fast. About 85% of the employees at J. C. Penney work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at J. C. Penney are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
J. C. Penney employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at J. C. Penney report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at J. C. Penney have 1 meeting
Meetings
A Day in the Life
78% of J. C. Penney employees look forward to interacting with their team every day
Coworkers
A Day in the Life
J. C. Penney employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of J. C. Penney employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
J. C. Penney employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
60% of J. C. Penney employees call their work environment positive
Environment

Joining J. C. Penney - Employee Onboarding

The prevailing opinion from employees about joining J. C. Penney is that the company was prepared on their first day. J. C. Penney employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

J. C. Penney KPIs and OKRs

At J. C. Penney 43% of employees think their department KPIs and OKRs are clear. Employees’ understanding of J. C. Penney's KPIs and OKRs is essential for its success. Out of 26 J. C. Penney employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.

AnswerPercent
Yes58%
No42%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes43%
No57%
Are the KPIs/OKRs for your department clear?

J. C. Penney CEO & Leadership

J. C. Penney CEO - Marc Rosen

Marc Rosen J. C. Penney's CEO
61 /100

J. C. Penney’s CEO Marc Rosen started in this role in 2021. Marc’s approval rate is lower compared to CEOs at similar sized companies, putting Marc in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Dallas. Marc Rosen’s employees rank J. C. Penney in the Top 35% for Environment, in the Bottom 40% for Team, and in the Bottom 35% for Office Culture. Rosen is generally unpopular with J. C. Penney employees, but ranks especially low with Native American employees, and by employees in the Operations department and employees in the Product department. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to J. C. Penney’s competitors, Marc Rosen ranks below Target CEO Brian Cornell.

J. C. Penney Leadership

The J. C. Penney Executive Team is rated a “C-” and led by CEO Marc Rosen, Senior Vice President Finance Colin Dougherty, and VP/DMM Big Ticket-Major Appliances, Window, and Furniture Kevin McGhee

  • Marc Rosen  CEO / President

    Marc Rosen CEO / President

    Marc Rosen serves as the CEO / President of J. C. Penney.

  • Colin Dougherty Senior Vice President Finance

    Colin Dougherty serves as the Senior Vice President Finance of J. C. Penney.

  • Kevin McGhee VP/DMM Big Ticket-Major Appliances, Window, and Furniture

    Kevin McGhee serves as the VP/DMM Big Ticket-Major Appliances, Window, and Furniture of J. C. Penney.

  • W Ulmer VP, Technology

    W Ulmer serves as the VP, Technology of J. C. Penney.

  • E Williams VP, Store Design & Construction Services

    E Williams serves as the VP, Store Design & Construction Services of J. C. Penney.

  • Todd Armstrong Vice President Stores Finance and Reporting

    Todd Armstrong serves as the Vice President Stores Finance and Reporting of J. C. Penney.

  • Bob Baus VP Planning & Allocation, Footwear, Center Core & Salon

    Bob Baus serves as the VP Planning & Allocation, Footwear, Center Core & Salon of J. C. Penney.

  • Robin Beuthin VP Creative & Brand Synergy

    Robin Beuthin serves as the VP Creative & Brand Synergy of J. C. Penney.

  • Toby Bowhill Vice President

    Toby Bowhill serves as the Vice President of J. C. Penney.

J. C. Penney Salaries

How much does J. C. Penney pay?

How much do people at J. C. Penney get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at J. C. Penney is $121,874, or $58 per hour, while the estimated median salary is $112,656, or $54 per hour.

At J. C. Penney, the highest paid job is a Director of Sales at $242,464 annually and the lowest is a CS Rep at $36,121 annually. Average J. C. Penney salaries by department include: Admin at $59,793, Finance at $91,367, Operations at $76,163, and Legal at $125,113. Half of J. C. Penney salaries are above $112,656.

277 employees at J. C. Penney rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 855 ratings) while 262 employees at J. C. Penney rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 284 ratings).

Salaries contributed from J. C. Penney employees include job titles like Senior QA, Senior Product Manager, Product Manager, and Project Manager- Marketing. Comparably data has a total of 5 salary records from J. C. Penney employees.

Last updated 18 days ago.

1st Percentile
$59k
$59k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$121,874*
Average Compensation
$112,656*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

J. C. Penney Salaries by City

J. C. Penney Salaries by Department

Explore J. C. Penney Salaries

Diversity & Inclusion at J. C. Penney

Diverse employees at J. C. Penney score the company 68/100 across various culture categories, placing J. C. Penney in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at J. C. Penney across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Admin
Men 80/100
Tenure - 1 to 2 Years
Diverse Employees 86/100
Department - HR

Ranked Culture the Lowest

Women 54/100
Tenure - 1 to 2 Years
Men 37/100
Department - Operations
Diverse Employees 52/100
Department - Operations

J. C. Penney Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

J. C. Penney PTO

J. C. Penney's PTO and Vacation policy typically gives 0-10 days off a year with 60% of employees expected to be work free while out of office. Paid Time Off is J. C. Penney's most important benefit besides Healthcare when ranked by employees, with 31% of employees saying it is the most important benefit. J. C. Penney's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time19%
Vacation Policy31%
Office Meals6%
401k Contribution31%
Childcare13%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes40%
No60%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo9%
$1000 -$1500/mo9%
$500 -$1000/mo18%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

J. C. Penney Careers

J. C. Penney Jobs

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H1B Visa

In 2019, J. C. Penney applied for 28 H1B visas. Of the work permits applied for, 79% were approved.

Work Permit Application Outcome

28
Total Applied
  • 79% Granted (22 out of 28)
  • 0% Denied ( out of 28)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 28)
  • 21% Certified-Withdrawn Application was approved but later withdrawn by employer (6 out of 28)

This data was calculated using publicly sourced data from OFLC Performance Data

Let J. C. Penney Know You Want To Work There

Overview of Candidates Interested in J. C. Penney on Comparably

Candidates By Department

All Industries
25%
IT
13%
Customer Support
13%
HR
13%
Sales
13%
Other
25%

Candidates By Location

Irving
25%
Aubrey
13%
Dallas
13%
Grapevine
13%
Frisco
13%
Other
25%

J. C. Penney Internship Program

Acquiring a position in J. C. Penney's Internship Program is generally does not offer internships. Why intern at J. C. Penney? Employees are not so happy at J. C. Penney and rate their office perks as bad. It’s summer, interning should not be only a learning experience, but also an enjoyable one. J. C. Penney employees say they’re sometimes bored at work. Additionally, 52% have developed close friendships with their co-workers.

How difficult is it to get an internship at J. C. Penney?

Sales
Very Difficult17%
Somewhat Difficult0%
Not Difficult33%
Difficult17%
Does Not Offer Internships33%
Answered by 6 Sales Interns

Frequently Asked Questions regarding J. C. Penney

Who is the CEO of J. C. Penney?

J. C. Penney CEO is Marc Rosen, their score by employees is 61

What is J. C. Penney eNPS?

The eNPS for J. C. Penney is -24

What is the salary for Project Manager- Marketing in J. C. Penney?

Project Manager- Marketing average salary in the US is 75k

What are the salaries in the Design in J. C. Penney?

The average salaries for Design in J. C. Penney is 95k

Who are J. C. Penney competitors?

J. C. Penney main competitors are Target, Walmart, Walgreens, Bed Bath & Beyond

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