


Diverse employees at J. C. Penney have rated Team, Environment, and Work Culture as the highest categories they have scored
Women at J. C. Penney have rated Environment, Team, and Work Culture as the highest categories they have scored
J. C. Penney employees are -24% more likely to recommend J. C. Penney as a great place to work
| 30% | Promoters |
|---|---|
| 16% | Passives |
| 54% | Detractors |
Working at J. C. Penney is rated below average by 476 employees, across various culture dimensions. J. C. Penney employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting J. C. Penney’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at J. C. Penney was rated by employees.
Overall Company Culture at J. C. Penney is rated D+
Last updated 18 days ago
J. C. Penney ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 726 J. C. Penney employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping J. C. Penney improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
What is the best part about your compensation package?I liked dental and vision
What did you like most about the interview process?It was more personal than a typical interview but over 18 years ago
What makes you most happy at work?Customer interaction is always my fave
What would you improve about your company's interview process?They literally played board games to see if I was smart enough to work tgere
What's going wrong and how can it be improved?The stores need a remodeling desperately.
What's going wrong and how can it be improved?Better pay. Stop giving people with kids a hard time and making them choose between taking care of their family or losing thier job.
Our mission is to ensure every customer's shopping experience is worth her time, money and effort.
| Headquarter | Plano, TX United States of America |
|---|---|
| Website | www.jcpenney.com |
| Founding Date | 1902 |
| Tel | 972-431-1000 |
| Company Status | Public |
| Stock | JCP |
J. C. Penney competitors include Target, Walmart, Walgreens, and Bed Bath & Beyond. J. C. Penney ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how J. C. Penney compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

476 employees at J. C. Penney have reviewed J. C. Penney across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 18 days ago.
Overall, the 476 J. C. Penney employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at J. C. Penney are mostly dissatisfied with their total compensation at J. C. Penney, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at J. C. Penney are generally satisfied with their team. 476 Participants grade the quality of their coworkers a C. The majority believe the meetings at J. C. Penney are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at J. C. Penney believe the environment at J. C. Penney is positive. Most Participants believe the pace of work at J. C. Penney is comfortably fast. About 85% of the employees at J. C. Penney work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at J. C. Penney are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining J. C. Penney is that the company was prepared on their first day. J. C. Penney employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At J. C. Penney 43% of employees think their department KPIs and OKRs are clear. Employees’ understanding of J. C. Penney's KPIs and OKRs is essential for its success. Out of 26 J. C. Penney employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.
J. C. Penney’s CEO Marc Rosen started in this role in 2021. Marc’s approval rate is lower compared to CEOs at similar sized companies, putting Marc in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Dallas. Marc Rosen’s employees rank J. C. Penney in the Top 35% for Environment, in the Bottom 40% for Team, and in the Bottom 35% for Office Culture. Rosen is generally unpopular with J. C. Penney employees, but ranks especially low with Native American employees, and by employees in the Operations department and employees in the Product department. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to J. C. Penney’s competitors, Marc Rosen ranks below Target CEO Brian Cornell.
The J. C. Penney Executive Team is rated a “C-” and led by CEO Marc Rosen, Senior Vice President Finance Colin Dougherty, and VP/DMM Big Ticket-Major Appliances, Window, and Furniture Kevin McGhee
Marc Rosen CEO / President
Marc Rosen serves as the CEO / President of J. C. Penney.
Colin Dougherty Senior Vice President Finance
Colin Dougherty serves as the Senior Vice President Finance of J. C. Penney.
Kevin McGhee VP/DMM Big Ticket-Major Appliances, Window, and Furniture
Kevin McGhee serves as the VP/DMM Big Ticket-Major Appliances, Window, and Furniture of J. C. Penney.
W Ulmer VP, Technology
W Ulmer serves as the VP, Technology of J. C. Penney.
E Williams VP, Store Design & Construction Services
E Williams serves as the VP, Store Design & Construction Services of J. C. Penney.
Todd Armstrong Vice President Stores Finance and Reporting
Todd Armstrong serves as the Vice President Stores Finance and Reporting of J. C. Penney.
Bob Baus VP Planning & Allocation, Footwear, Center Core & Salon
Bob Baus serves as the VP Planning & Allocation, Footwear, Center Core & Salon of J. C. Penney.
Robin Beuthin VP Creative & Brand Synergy
Robin Beuthin serves as the VP Creative & Brand Synergy of J. C. Penney.
Toby Bowhill Vice President
Toby Bowhill serves as the Vice President of J. C. Penney.
How much do people at J. C. Penney get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at J. C. Penney is $121,874, or $58 per hour, while the estimated median salary is $112,656, or $54 per hour.
At J. C. Penney, the highest paid job is a Director of Sales at $242,464 annually and the lowest is a CS Rep at $36,121 annually. Average J. C. Penney salaries by department include: Admin at $59,793, Finance at $91,367, Operations at $76,163, and Legal at $125,113. Half of J. C. Penney salaries are above $112,656.
277 employees at J. C. Penney rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 855 ratings) while 262 employees at J. C. Penney rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 284 ratings).
Salaries contributed from J. C. Penney employees include job titles like Senior QA, Senior Product Manager, Product Manager, and Project Manager- Marketing. Comparably data has a total of 5 salary records from J. C. Penney employees.
Last updated 18 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $172k | $172k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at J. C. Penney score the company 68/100 across various culture categories, placing J. C. Penney in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at J. C. Penney across various culture dimensions.
J. C. Penney's PTO and Vacation policy typically gives 0-10 days off a year with 60% of employees expected to be work free while out of office. Paid Time Off is J. C. Penney's most important benefit besides Healthcare when ranked by employees, with 31% of employees saying it is the most important benefit. J. C. Penney's benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, J. C. Penney applied for 28 H1B visas. Of the work permits applied for, 79% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 25% | |
|---|---|---|
IT | 13% | |
Customer Support | 13% | |
HR | 13% | |
Sales | 13% | |
Other | 25% |
Candidates By Location
Irving | 25% | |
|---|---|---|
Aubrey | 13% | |
Dallas | 13% | |
Grapevine | 13% | |
Frisco | 13% | |
Other | 25% |
Acquiring a position in J. C. Penney's Internship Program is generally does not offer internships. Why intern at J. C. Penney? Employees are not so happy at J. C. Penney and rate their office perks as bad. It’s summer, interning should not be only a learning experience, but also an enjoyable one. J. C. Penney employees say they’re sometimes bored at work. Additionally, 52% have developed close friendships with their co-workers.
Who is the CEO of J. C. Penney?
J. C. Penney CEO is Marc Rosen, their score by employees is 61
What is J. C. Penney eNPS?
The eNPS for J. C. Penney is -24
What is the salary for Project Manager- Marketing in J. C. Penney?
Project Manager- Marketing average salary in the US is 75k
What are the salaries in the Design in J. C. Penney?
The average salaries for Design in J. C. Penney is 95k
Who are J. C. Penney competitors?
J. C. Penney main competitors are Target, Walmart, Walgreens, Bed Bath & Beyond