Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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its been great.. lots of changes to ensure goals are met which is normal in any business. easy systems to navigate through. Only bad thing i would mention is that it seems our support and the customer experience has been moving in the wrong direction.
What is the best part about your compensation package?
The sales modifiers for over achieving
What are some of the best things about your team?
the diversity of different sales styles on the team and the willingness to help another.
What makes you most happy at work?
Work From Home and the opportunities in both moving up in the organization and the customer opportunities
What is most positive about the culture and environment at your company?
being that the company is private i feel i'm able to share and collaborate with my leaders about ideas that could positively move the needle.
What do you like best about the leadership team?
1. Most of the leaders came from within the organization so they have tribal knowledge to help and assist. 2. communication is clear from executive leaders to front line leaders of our goals and what is needed to achieve the goals
Other Employee Reviews for Nextiva
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