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I work as a Shipt Shopper and I do it as a nedestiny at this point as a side job. I work really hard and I put in a lot of hours but a lot of the time. I don't feel like i'm getting what I put in at all. And when I call Shopper Support I definitely don't feel like i'm respected or even being heard.
What did you like most about the interview process?
It is pretty straight forward
What makes you most happy at work?
That i'm able to make quick money and that i'm able to make it on a nightly basis
What does the leadership team need to get better at?
Investigating complaints. a lot of what customers complain about are lives. they are just trying to get free things and in the interim they are Ruining our ratings and essentially bringing down the possibility of not getting any type of work
What do your coworkers need to improve and how could you work together better?
When calling into customer support or driver support or shopper support maybe understand where we're coming from and that we're just not some teenagers that are trying to make some quick cash to hang out on a weekend. Some of us are trying to support families
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