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Prior to the acquisition of Shipt by Target, there used to be high standards shoppers were held to. The culture of positivity was strong. It is a free for all at this point. Shipt is no longer the company it once was. It's not even a shadow of its' former self. It's sad and disgusting.
What is most positive about the culture and environment at your company?
Prior to Target acquiring Shipt, the culture and atmosphere was positive, fun, and shoppers felt valued. I honestly can't think of one positive at this point.
What does the leadership team need to get better at?
They could start with actually listening and responding appropriately to shopper concerns. Specifically the new non transparent pay scale which is absolutely a pay cut. Stop lying!
What did you like most about the interview process?
There used to be a strong process for hire which doesn't exist any longer. It seems that if you have a pulse, you're hired. Where are the standards that once existed?
Why do you feel undervalued and what would make you feel better about your compensation?
Shoppers have unequivocally been given a strong message they are not valued. To insinuate that shoppers asked for this pay cut is ludicrous. A fair and transparent pay scale is what is necessary.
What's going wrong and how can it be improved?
Honestly- "customers" i.e. members are being clued into what's going on and how shoppers are being treated. You will reap what you have sown. You can not treat people as you have and expect a positive outcome or not to have backlash.
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