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State Farm Insurance Claimed Company
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about being here to help life go right™ for customers by providing solutions for all of life’s moments. read more
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As a former retention specialist, I found the role to be quite emotionally draining with a great deal of micromanagement and room for interpretation when it came to performance management and termination. Ultimately, it felt like being on a hamster wheel, with management expecting I run top speed.
What does the leadership team need to get better at?
Assessing the demands of the job.
What's going wrong and how can it be improved?
Again, the neverending workload, the amount of unchecked control supervisors can have, micromanagement, and pay that is insufficient.
Why do you feel undervalued and what would make you feel better about your compensation?
I'd prefer to have less work or more money. There's a diagram of not being able to get high quality, in a short amount of time for free. You get to pick a combination of the two, but never three.
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