One of the indicators of a solid company culture is that employees would actively recruit their friends to work at the company. The Employee Net Promoter Score, or eNPS as it’s more commonly known, seeks to measure this. The score is based on how employees ask this question: On a scale from 1-10, how likely are you to recommend working at [company] to a friend? Respondents are separated into “promoters” or “detractors” and through another calculation, a single score is tabulated. The scale is -100 to 100, where -100 to -10 is a poor score, -10 to 20 is good/average, and anything above 20 is excellent.
Below is a list of companies that have the best eNPS scores, according to employees’ ratings on Comparably.com as of November 17, 2017. This list is part of Comparably’s Best Places to Work series.
The locations listed represent the closest metropolitan areas to company headquarters.
The results are here:
Best Company eNPS (Large Companies)
(listed alphabetically)
- Adobe, San Francisco, CA
- Airbnb, San Francisco, CA
- Alorica, Los Angeles, CA
- Chegg, San Francisco, CA
- Chili’s, Dallas, TX
- Cornerstone OnDemand, Los Angeles, CA
- Costco, Seattle, WA
- Facebook, San Francisco, CA
- Fidelity Investments, Boston, MA
- GitHub, San Francisco, CA
- Globant, Boston, MA
- Golden Hippo Media, Los Angeles, CA
- Google, San Francisco, CA
- H E B, San Antonio, TX
- HCA Holdings, Nashville, TN
- Hilton, Orlando, FL
- HubSpot, Boston, MA
- Indeed, Austin, TX
- Insight, Phoenix, AZ
- Insight Global, Atlanta, GA
- Intuit, San Francisco, CA
- Jive Communications, Salt Lake City, UT
- JLL, Chicago, IL
- Kaiser Permanente, San Francisco, CA
- Liberty Mutual Insurance, Boston, MA
- LinkedIn, San Francisco, CA
- Marriott, Washington D.C.
- Microsoft, Seattle, WA
- Netflix, San Francisco, CA
- Nvidia, San Francisco, CA
- Pegasystems, Boston, MA
- Pinterest, San Francisco, CA
- Pluralsight, Salt Lake City, UT
- Quicken Loans, Detroit, MI
- ReachLocal, Los Angeles, CA
- Red Hat, Burlington, NC
- Salesforce, San Francisco, CA
- Slack, San Francisco, CA
- Sunrun, San Francisco, CA
- Surveymonkey, San Francisco, CA
- TeleTech, Denver, CO
- The Walsh Group, Chicago, IL
- T-Mobile, Seattle, WA
- USAA, San Antonio, TX
- VMware, San Francisco, CA
- Workday, San Francisco, CA
- Workfront, Salt Lake City, UT
- Xero Inc, Denver, CO
- Zillow, Seattle, WA
- ZipRecruiter, Los Angeles, CA
Best Company eNPS (Small/Midsize Companies)
(listed alphabetically)
- Baker, Denver, CO
- BambooHR, Salt Lake City, UT
- BoldLeads, Phoenix, AZ
- Branch Metrics, San Francisco, CA
- Chatterkick, Sioux City, IA
- Chrome River Technologies, Los Angeles, CA
- CivicActions, San Francisco, CA
- Code.org, Seattle, WA
- Cotopaxi, Salt Lake City, UT
- Cybereason, Boston, MA
- Demandbase, San Francisco, CA
- Designing Digitally, Huntington, OH
- DroneDeploy, San Francisco
- Eaze, San Francisco, CA
- Entelo, San Francisco, CA
- Enthusem, Tampa, FL
- Envoy, San Francisco, CA
- Events.com, San Diego, CA
- Fasten, Boston, MA
- Fueled, New York, NY
- GlobeChat, Los Angeles, CA
- Help Scout, Boston, MA
- HotelTonight, San Francisco, CA
- IMPACT Branding & Design, Bridgeport, CT
- Jammber, Chicago, IL
- Kollective Technology, Bend, Ore.
- Lingotek, Salt Lake City, UT
- Lullabot, Boston, MA
- MyTime, San Francisco, CA
- NetCentrics Corporation, Washington D.C.
- OmegaFi, Auburn, GA
- PC Pitstop, Sioux City, IA
- Penguin Strategies, San Francisco, CA
- Periscope Data, San Francisco, CA
- Pipedrive, New York, NY
- RealSelf, Seattle, WA
- Realvolve, Denver, CO
- Sauce Labs, San Francisco, CA
- SendGrid, Denver, CO
- Simplus, Salt Lake City, UT
- SiteTraker, San Francisco, CA
- SkuVault, Lexington, KY
- Striim, San Francisco, CA
- Swift Navigation, San Francisco, CA
- The REDX, Salt Lake City, UT
- Torchlite, Indianapolis, IN
- TripActions, San Francisco, CA
- Wave Financial Inc., Columbus, ON
- Widen Enterprises, Madison, WI
- XLA, Inc., Washington D.C.
Methodology
Comparably’s “Best Of” lists are derived from sentiment ratings provided by employees who anonymously rated their employers on Comparably.com during the 2017 eligibility period (1/1/17– 11/17/17). There were no fees or costs associated with participating, nor was nomination required. Large companies are considered organizations with more than 500 employees whereas small/mid-size are businesses with less than 500 employees. Companies are listed in alphabetical order.
