100
NPS
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New Line Cinema
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About New Line Cinema's Brand
independent film company Among its major competitors, New Line Cinema is ranked in 1st place for NPS while Sony Pictures Entertainment is 2nd, and Paramount Pictures is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
New Line Cinema Ranking
- #1 / 4 of its competitors
New Line Cinema NPS
New Line Cinema's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether New Line Cinema's customers would recommend using the product based on a scale of -100 to 100.
New Line Cinema Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
New Line Cinema NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2025 100 | Oct 2025 | 100 |
How Other Brands Compare
New Line Cinema is ranked first for NPS among its competitors. Sony Pictures Entertainment and Paramount Pictures come in second and third, with Jason coming in at #4.
New Line Cinema |  Sony Pictures Entertainment |  Paramount Pictures |  Jason | |
| Global Ranking | #- | #147 | #- | #- |
| NPS | 100 | 21 | 10 | - |
| Valuation Updated every 24 hours for public companies | - | $133.68B | $1.94B | $7.02M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
New Line Cinema NPS vs. Competitors
Compared to its competitors, New Line Cinema's NPS is rated right above Sony Pictures Entertainment.
| COMPANY | NPS Score | |
|---|---|---|
| New Line Cinema | 100 |
| Sony Pictures Entertainment | 21 |
| Paramount Pictures | 10 |
 | MGM | 5 |
| Jason | N/A |
New Line Cinema Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of New Line Cinema users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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New Line Cinema Customer Loyalty vs. Competitors
Compared to its competitors, New Line Cinema's Customer Loyalty score is rated right above MGM.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| New Line Cinema | 100% |
| MGM | 88% |
| Sony Pictures Entertainment | 74% |
| Paramount Pictures | 74% |
| Jason | N/A |
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New Line Cinema Product Quality
5/5
New Line Cinema has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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New Line Cinema Product Information
New Line Cinema’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.warnerbros.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Content
Media
Sports & Entertainment
New Line Cinema Product Quality vs. Competitors
Compared to its competitors, New Line Cinema's Product Quality score is rated right above Sony Pictures Entertainment.
| COMPANY | Product Quality Score | |
|---|---|---|
| New Line Cinema | 5/5 |
| Sony Pictures Entertainment | 3.8/5 |
| Paramount Pictures | 3.8/5 |
| MGM | 3.3/5 |
| Jason | N/A |
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New Line Cinema Pricing
New Line Cinema ROI & Value For Money
5/5
New Line Cinema has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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New Line Cinema Pricing vs. Competitors
Compared to its competitors, New Line Cinema's ROI score is rated right above Paramount Pictures.
| COMPANY | Pricing Score | |
|---|---|---|
| New Line Cinema | 5/5 |
| Paramount Pictures | 3.8/5 |
| Sony Pictures Entertainment | 3.7/5 |
| MGM | 3.3/5 |
| Jason | N/A |
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New Line Cinema Customer Satisfaction (CSAT)
New Line Cinema Customer Satisfaction (CSAT) Score
100 / 100
New Line Cinema has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
New Line Cinema Customer Satisfaction vs. Competitors
Compared to its competitors, New Line Cinema's Customer Satisfaction score is rated right above Paramount Pictures.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| New Line Cinema | 100% |
| Paramount Pictures | 76% |
| Sony Pictures Entertainment | 75% |
| MGM | 63% |
| Jason | 0% |
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New Line Cinema Customer Service
5/5
New Line Cinema has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About New Line Cinema's Customer Service
Address
888 7th Avenue, Floor 19, New York City, NY
Website
http://www.warnerbros.com/
New Line Cinema Customer Service vs. Competitors
Compared to its competitors, New Line Cinema's Customer Service score is rated right above Sony Pictures Entertainment.
| COMPANY | Customer Service Score | |
|---|---|---|
| New Line Cinema | 5/5 |
| Sony Pictures Entertainment | 3.6/5 |
| Paramount Pictures | 3.6/5 |
| MGM | 3.3/5 |
| Jason | N/A |
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