100
NPS
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Aerospike
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About Aerospike's Brand
Aerospike delivers a flash optimized, in-memory open source NoSQL database for real time big data applications. Among its major competitors, Aerospike is ranked in 1st place for NPS while Elastic is 2nd, and Couchbase is 3rd.Their current valuation is $150.00M
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Aerospike Ranking
- #1 / 4 of its competitors
Aerospike NPS
Aerospike's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Aerospike's customers would recommend using the product based on a scale of -100 to 100.
Aerospike Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Aerospike NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 100 | Nov 2022 | 100 |
How Other Brands Compare
Aerospike is ranked first for NPS among its competitors. Elastic and Couchbase come in second and third, with MongoDB, Inc. coming in at #4. Among those competitors, it is the lowest valued company behind MongoDB, Inc..
Aerospike |  MongoDB, Inc. |  Elastic |  Couchbase | |
| Global Ranking | #- | #538 | #843 | #- |
| NPS | 100 | 40 | 50 | 45 |
| Valuation Updated every 24 hours for public companies | $150.00M | $17.76B | $9.98B | $460.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aerospike NPS vs. Competitors
Compared to its competitors, Aerospike's NPS is rated right above Elastic.
| COMPANY | NPS Score | |
|---|---|---|
| Aerospike | 100 |
| Elastic | 50 |
| Couchbase | 45 |
| MongoDB, Inc. | 40 |
 | Basho Technologies | N/A |
 | Fossa | N/A |
 | Flynn | N/A |
Aerospike Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Aerospike users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aerospike Customer Loyalty vs. Competitors
Compared to its competitors, Aerospike's Customer Loyalty score is rated right above Couchbase.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Aerospike | 100% |
| Couchbase | 83% |
| MongoDB, Inc. | 79% |
| Elastic | 78% |
| Basho Technologies | N/A |
| Fossa | N/A |
| Flynn | N/A |
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Aerospike Product Quality
5/5
Aerospike has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Aerospike Product Information
Aerospike’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.aerospike.com
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
Big Data
Enterprise
Marketplaces
On Demand
Aerospike Product Quality vs. Competitors
Compared to its competitors, Aerospike's Product Quality score is rated right above Elastic.
| COMPANY | Product Quality Score | |
|---|---|---|
| Aerospike | 5/5 |
| Elastic | 4.1/5 |
| MongoDB, Inc. | 3.9/5 |
| Couchbase | 3.7/5 |
| Basho Technologies | N/A |
| Fossa | N/A |
| Flynn | N/A |
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Aerospike Pricing
Aerospike ROI & Value For Money
5/5
Aerospike has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Aerospike Pricing vs. Competitors
Compared to its competitors, Aerospike's ROI score is rated right above Couchbase.
| COMPANY | Pricing Score | |
|---|---|---|
| Aerospike | 5/5 |
| Couchbase | 4.1/5 |
| Elastic | 4.1/5 |
| MongoDB, Inc. | 3.9/5 |
| Basho Technologies | N/A |
| Fossa | N/A |
| Flynn | N/A |
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Aerospike Customer Satisfaction (CSAT)
Aerospike Customer Satisfaction (CSAT) Score
100 / 100
Aerospike has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aerospike Customer Satisfaction vs. Competitors
Compared to its competitors, Aerospike's Customer Satisfaction score is rated right above Couchbase.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Aerospike | 100% |
| Couchbase | 80% |
| MongoDB, Inc. | 75% |
| Elastic | 74% |
| Basho Technologies | 0% |
| Fossa | 0% |
| Flynn | 0% |
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Aerospike Customer Service
5/5
Aerospike has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Aerospike's Customer Service
Address
2525 E Charleston Road, Mountain View, CA
Website
http://www.aerospike.com
Phone Number
(408) 462-2376
Aerospike Customer Service vs. Competitors
Compared to its competitors, Aerospike's Customer Service score is rated right above Couchbase.
| COMPANY | Customer Service Score | |
|---|---|---|
| Aerospike | 5/5 |
| Couchbase | 4.1/5 |
| MongoDB, Inc. | 4.1/5 |
| Elastic | 4/5 |
| Basho Technologies | N/A |
| Fossa | N/A |
| Flynn | N/A |
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Aerospike as an Employer
3.9/5
Aerospike has a 3.9/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Aerospike scored a 100 for Net Promoter Score and a 43 for Employee Net Promoter Score. NPS gauges how likely a customer of Aerospike would recommend the brand to a friend. ENPS measures how likely Aerospike employees would recommend working at Aerospike to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
43
eNPS Score
| 57% | Promoters |
|---|---|
| 29% | Passive |
| 14% | Detractors |
