-100
NPS
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Alantra Partners
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About Alantra Partners' Brand
Provider of financial advisory services. The company offers services in the areas of investment banking, asset management, and wealth management, providing clients around the world with investment expertise. Among its major competitors, Alantra Partners is ranked in 5th place for NPS while First Eagle is 1st, and BBVA is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2/5
Pricing
2/5
Customer Service
Alantra Partners Ranking
- #4 / 4 of its competitors
Alantra Partners NPS
Alantra Partners's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Alantra Partners's customers would recommend using the product based on a scale of -100 to 100.
Alantra Partners Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Alantra Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2026 -100 | Jul 2026 | -100 |
How Other Brands Compare
Alantra Partners is ranked #4 for NPS among its competitors. First Eagle and BBVA come in first and second, with Morgan Stanley coming in at third.
Alantra Partners |  Morgan Stanley |  BBVA |  First Eagle | |
| Global Ranking | #- | #199 | #371 | #- |
| NPS | -100 | -7 | 34 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $147.94B | $35.54B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Alantra Partners NPS vs. Competitors
Compared to its competitors, Alantra Partners's NPS is rated right below Morgan Stanley.
| COMPANY | NPS Score | |
|---|---|---|
| First Eagle | 100 |
| BBVA | 34 |
 | BGC Partners | 20 |
| Morgan Stanley | -7 |
| Alantra Partners | -100 |
Alantra Partners Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Alantra Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Alantra Partners Customer Loyalty vs. Competitors
Compared to its competitors, Alantra Partners's Customer Loyalty score is rated right above BBVA, and is preceded by First Eagle.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| First Eagle | 100% |
| Alantra Partners | 100% |
| BBVA | 87% |
| Morgan Stanley | 69% |
| BGC Partners | 64% |
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Alantra Partners Product Quality
2.5/5
Alantra Partners has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Alantra Partners Product Information
Alantra Partners’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- www.alantra.com
- Company Size
- 201-500 Employees
Alantra Partners Product Quality vs. Competitors
Compared to its competitors, Alantra Partners's Product Quality score is rated right below BGC Partners.
| COMPANY | Product Quality Score | |
|---|---|---|
| First Eagle | 5/5 |
| BBVA | 3.9/5 |
| Morgan Stanley | 3.4/5 |
| BGC Partners | 3.2/5 |
| Alantra Partners | 2.5/5 |
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Alantra Partners Pricing
Alantra Partners ROI & Value For Money
2/5
Alantra Partners has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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Alantra Partners Pricing vs. Competitors
Compared to its competitors, Alantra Partners's ROI score is rated right below BGC Partners.
| COMPANY | Pricing Score | |
|---|---|---|
| First Eagle | 5/5 |
| BBVA | 4/5 |
| Morgan Stanley | 3.3/5 |
| BGC Partners | 3.1/5 |
| Alantra Partners | 2/5 |
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Alantra Partners Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Alantra Partners Customer Satisfaction vs. Competitors
Compared to its competitors, Alantra Partners's Customer Satisfaction score is rated right below First Eagle.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BBVA | 75% |
| BGC Partners | 46% |
| Morgan Stanley | 45% |
| First Eagle | 0% |
| Alantra Partners | 0% |
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Alantra Partners Customer Service
2/5
Alantra Partners has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
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About Alantra Partners's Customer Service
Address
Padilla 17, Madrid, 28006 Spain
Website
www.alantra.com
Alantra Partners Customer Service vs. Competitors
Compared to its competitors, Alantra Partners's Customer Service score is rated right below BGC Partners.
| COMPANY | Customer Service Score | |
|---|---|---|
| First Eagle | 5/5 |
| BBVA | 4/5 |
| Morgan Stanley | 3.4/5 |
| BGC Partners | 3.2/5 |
| Alantra Partners | 2/5 |
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Consumer vs. Employees
Alantra Partners scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Alantra Partners would recommend the brand to a friend. ENPS measures how likely Alantra Partners employees would recommend working at Alantra Partners to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
