100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Algorithmia
Marketing or Exec? Claim Your Free Account
About Algorithmia's Brand
Algorithmia is an open marketplace for algorithms, enabling developers to create tomorrows smart applications today. Among its major competitors, Algorithmia is ranked in 1st place for NPS while MemSQL is 2nd, and Snap Inc. is 3rd.Their current valuation is $100.00M
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Algorithmia Ranking
- #1 / 4 of its competitors
Algorithmia NPS
Algorithmia's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Algorithmia's customers would recommend using the product based on a scale of -100 to 100.
Algorithmia Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Algorithmia NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
How Other Brands Compare
Algorithmia is ranked first for NPS among its competitors. MemSQL and Snap Inc. come in second and third, with Kong Inc. coming in at #4. Among those competitors, it is the lowest valued company behind Snap Inc..
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Algorithmia NPS vs. Competitors
Compared to its competitors, Algorithmia's NPS is rated right above MemSQL.
| COMPANY | NPS Score | |
|---|---|---|
| Algorithmia | 100 |
 | MemSQL | 34 |
 | Snap Inc. | 12 |
 | Kong Inc. | 0 |
 | Indico | N/A |
Algorithmia Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Algorithmia users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Algorithmia Customer Loyalty vs. Competitors
Compared to its competitors, Algorithmia's Customer Loyalty score is rated right above Snap Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Algorithmia | 100% |
| Snap Inc. | 84% |
| MemSQL | 68% |
| Kong Inc. | 60% |
| Indico | N/A |
Unlock Algorithmia Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Algorithmia Customer Loyalty vs. Competitors data and gain insights into your customers today.
Algorithmia Product Quality
4/5
Algorithmia has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Algorithmia's overall Product Quality score rated by its users and customers.
Algorithmia Product Information
Algorithmia’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.algorithmia.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Algorithmia Product Quality vs. Competitors
Compared to its competitors, Algorithmia's Product Quality score is rated right above MemSQL, and is preceded by Snap Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| Snap Inc. | 4/5 |
| Algorithmia | 4/5 |
| MemSQL | 3.3/5 |
| Kong Inc. | 3.2/5 |
| Indico | N/A |
Unlock Algorithmia Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Algorithmia Product Quality vs. Competitors data and gain insights into your customers today.
Algorithmia Pricing
Algorithmia ROI & Value For Money
4.5/5
Algorithmia has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Algorithmia's overall ROI score rated by its users and customers.
Algorithmia Pricing vs. Competitors
Compared to its competitors, Algorithmia's ROI score is rated right above Snap Inc..
| COMPANY | Pricing Score | |
|---|---|---|
| Algorithmia | 4.5/5 |
| Snap Inc. | 3.7/5 |
| MemSQL | 3.6/5 |
| Kong Inc. | 3.5/5 |
| Indico | N/A |
Unlock Algorithmia ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Algorithmia ROI vs. Competitors data and gain insights into your customers today.
Algorithmia Customer Satisfaction (CSAT)
Algorithmia Customer Satisfaction (CSAT) Score
100 / 100
Algorithmia has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Algorithmia Customer Satisfaction vs. Competitors
Compared to its competitors, Algorithmia's Customer Satisfaction score is rated right above Snap Inc..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Algorithmia | 100% |
| Snap Inc. | 78% |
| Kong Inc. | 50% |
| MemSQL | 0% |
| Indico | 0% |
Unlock Algorithmia Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Algorithmia Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Algorithmia Customer Service
4.5/5
Algorithmia has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Algorithmia's overall Customer Service score rated by its users and customers.
About Algorithmia's Customer Service
Address
Seattle, WA
Website
http://www.algorithmia.com
Algorithmia Customer Service vs. Competitors
Compared to its competitors, Algorithmia's Customer Service score is rated right above Snap Inc..
| COMPANY | Customer Service Score | |
|---|---|---|
| Algorithmia | 4.5/5 |
| Snap Inc. | 3.8/5 |
| MemSQL | 3.5/5 |
| Kong Inc. | 3.5/5 |
| Indico | N/A |
Unlock Algorithmia Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Algorithmia Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
Algorithmia scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Algorithmia would recommend the brand to a friend. ENPS measures how likely Algorithmia employees would recommend working at Algorithmia to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
