

Mobile-friendly SaaS toolset for channel partner training, content marketing, collaboration and customer success. Among its major competitors, Allbound is ranked in 1st place for NPS while Instagram is 2nd, and Xandr is 3rd.
Allbound's Net Promoter Score (NPS) is a 79 with 86% Promoters, 7% Passives, and 7% Detractors. Net Promoter Score tracks whether Allbound's customers would recommend using the product based on a scale of -100 to 100.
| 86% | Promoters |
|---|---|
| 7% | Passives |
| 7% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 79 | Aug 2020 | 79 |
Allbound is ranked first for NPS among its competitors. Instagram and Xandr come in second and third, with Jive Software coming in at #4.
![]() Allbound | ![]() Instagram | ![]() Xandr | ![]() Jive Software | |
| Global Ranking | #- | #23 | #- | #- |
| NPS | 79 | 21 | 9 | -50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $852.49B | $367.12M | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allbound has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Allbound serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Allbound supports Web devices and offers products for small, medium, and large sized businesses.
Allbound’s product quality score is a 4.2 out of 5 as rated by its users and customers.
Compared to its competitors, Allbound's Product Quality score is rated right above Instagram.
Allbound has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Allbound has a pricing structure that accommodates small, medium, and large businesses. Starting from $995/month, Allbound uses a subscription model and offers the following: A: Within the base Allbound PRM software price you get access to: content management & social promotion, unlimited storage and content, learning . For the users that are not ready to commit yet, Allbound also offers a free trial.
Compared to its competitors, Allbound's ROI score is rated right above Xandr.
Allbound has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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111 W. Monroe St., Suite 1201, Phoenix, AZ
http://www.allbound.com
(480)685-5470
Compared to its competitors, Allbound's Customer Service score is rated right above SAVO.