-100
NPS
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SAVO
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About SAVO's Brand
SAVO enables companies to harness the power of sales process, social collaboration, mobility and analytics. Among its major competitors, SAVO is ranked in 8th place for NPS while Seismic is 1st, and Highspot is 2nd.
Brand at a Glance
3.1/5
Product Quality
3/5
Pricing
5/5
Customer Service
SAVO Ranking
- #3 / 4 of its competitors
SAVO NPS
SAVO's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether SAVO's customers would recommend using the product based on a scale of -100 to 100.
SAVO Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
SAVO NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
How Other Brands Compare
SAVO is ranked third for NPS among its competitors. Seismic and Highspot come in first and second, with Upland Qvidian coming in at #4.
SAVO |  Highspot |  Upland Qvidian |  Seismic | |
| Global Ranking | #- | #930 | #- | #- |
| NPS | -100 | 41 | - | 42 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $750.00M | $1.53B | $500.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SAVO NPS vs. Competitors
Compared to its competitors, SAVO's NPS is rated right below Brainshark.
| COMPANY | NPS Score | |
|---|---|---|
| Seismic | 42 |
| Highspot | 41 |
 | Paradiso Solutions | 39 |
 | ClearSlide | 33 |
 | CallidusCloud | 16 |
 | Showpad | 6 |
 | MarketBridge | N/A |
| Upland Qvidian | N/A |
 | Brainshark | -16 |
| SAVO | -100 |
SAVO Product Quality
3.1/5
SAVO has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
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SAVO Product Information
SAVO serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. SAVO supports iOS, Web, and Android devices and offers products for medium and large sized businesses.
SAVO’s product quality score is a 3.1 out of 5 as rated by its users and customers. Reviewers from the Telecommunications industry rated SAVO's product the highest.
- Website
- http://www.savogroup.com
- Company Size
- 201-500 Employees
Industry
Tech
Ecommerce and Marketplaces
Hardware and Devices
Marketplaces
SaaS
Languages Supported
English
Chinese (Traditional)
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Norwegian
Product Type
Sales Management Software
Sales Enablement Software
Sales Content Management Software
Quick Insights into SAVO Product Quality
SAVO's Product Quality score was rated highest by customers who have used SAVO's products/services for 2 to 5 Years.
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Ranked SAVO Product Quality the Highest
SAVO Product Quality Score by Usage
SAVO's Product Quality score was rated 3 stars by customers who have used SAVO's products/services for 2 to 5 Years.
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SAVO Product Quality Score by Industry
SAVO's Product Quality score was rated 3 stars by Telecommunications industry customers.
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SAVO Product Quality vs. Competitors
Compared to its competitors, SAVO's Product Quality score is rated right above MarketBridge, and is preceded by Brainshark.
| COMPANY | Product Quality Score | |
|---|---|---|
| Seismic | 4.3/5 |
| Paradiso Solutions | 4.2/5 |
| Showpad | 4.2/5 |
| CallidusCloud | 4.2/5 |
| Highspot | 3.9/5 |
| ClearSlide | 3.8/5 |
| Brainshark | 3.3/5 |
| SAVO | 3.1/5 |
| MarketBridge | N/A |
| Upland Qvidian | N/A |
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VS
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SAVO Pricing
SAVO ROI & Value For Money
3/5
SAVO has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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SAVO Pricing Plans
SAVO has a pricing structure that accommodates medium and large businesses.
Who Uses SAVO?
Medium Businesses
Large Enterprises
SAVO Pricing vs. Competitors
Compared to its competitors, SAVO's ROI score is rated right above MarketBridge, and is preceded by ClearSlide.
| COMPANY | Pricing Score | |
|---|---|---|
| Seismic | 4.1/5 |
| Highspot | 4/5 |
| CallidusCloud | 4/5 |
| Paradiso Solutions | 3.8/5 |
| Showpad | 3.8/5 |
| Brainshark | 3.2/5 |
| ClearSlide | 3/5 |
| SAVO | 3/5 |
| MarketBridge | N/A |
| Upland Qvidian | N/A |
Unlock SAVO ROI vs. Competitors Data
VS
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SAVO Customer Service
5/5
SAVO has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About SAVO's Customer Service
Address
222 W. Merchandise Mart Plaza, Suite 1710, Chicago, IL 60654
Website
http://www.savogroup.com
Phone Number
312-506-1700
SAVO Customer Service vs. Competitors
Compared to its competitors, SAVO's Customer Service score is rated right above Showpad, and is preceded by Paradiso Solutions.
| COMPANY | Customer Service Score | |
|---|---|---|
| Paradiso Solutions | 5/5 |
| SAVO | 5/5 |
| Showpad | 4.2/5 |
| Seismic | 4.1/5 |
| Highspot | 4.1/5 |
| ClearSlide | 3.7/5 |
| CallidusCloud | 3.7/5 |
| Brainshark | 3.4/5 |
| MarketBridge | N/A |
| Upland Qvidian | N/A |
Unlock SAVO Customer Service vs. Competitors Data
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Consumer vs. Employees
SAVO scored a -100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of SAVO would recommend the brand to a friend. ENPS measures how likely SAVO employees would recommend working at SAVO to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 20% | Promoters |
|---|---|
| 40% | Passive |
| 40% | Detractors |
