100
NPS
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Alleghany Corporation
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About Alleghany Corporation's Brand
Alleghany Corporation, together with its subsidiaries, engages in the property and casualty reinsurance and insurance business in the Among its major competitors, Alleghany Corporation is ranked in 1st place for NPS while Validus Holdings is 2nd, and Berkshire Hathaway is 3rd.Their current market cap is $8.89B
Brand at a Glance
100%
Customer Loyalty
3.1/5
Product Quality
3.7/5
Pricing
4/5
Customer Service
Alleghany Corporation Ranking
- #1 / 4 of its competitors
Alleghany Corporation NPS
Alleghany Corporation's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Alleghany Corporation's customers would recommend using the product based on a scale of -100 to 100.
Alleghany Corporation Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Alleghany Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Feb 2023 100 | Feb 2023 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
Jan 2024 100 | Jan 2024 | 100 |
How Other Brands Compare
Alleghany Corporation is ranked first for NPS among its competitors. Validus Holdings and Berkshire Hathaway come in second and third, with W.R. Berkley Corporation coming in at #4. Among those competitors, it is the most valued company behind W.R. Berkley Corporation.
Alleghany Corporation |  Berkshire Hathaway |  W.R. Berkley Corporation | Validus Holdings | |
| Global Ranking | #- | #360 | #- | #- |
| NPS | 100 | 20 | 18 | 100 |
| Valuation Updated every 24 hours for public companies | $8.89B | - | $14.90B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Alleghany Corporation NPS vs. Competitors
Compared to its competitors, Alleghany Corporation's NPS is rated right above Validus Holdings.
| COMPANY | NPS Score | |
|---|---|---|
| Alleghany Corporation | 100 |
| Validus Holdings | 100 |
| Berkshire Hathaway | 20 |
| W.R. Berkley Corporation | 18 |
Alleghany Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Alleghany Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Alleghany Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Alleghany Corporation's Customer Loyalty score is rated right above Berkshire Hathaway.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Alleghany Corporation | 100% |
| Berkshire Hathaway | 78% |
| W.R. Berkley Corporation | 67% |
| Validus Holdings | 10% |
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Alleghany Corporation Product Quality
3.1/5
Alleghany Corporation has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
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Alleghany Corporation Product Information
Alleghany Corporation’s product quality score is a 3.1 out of 5 as rated by its users and customers.
- Website
- http://www.alleghany.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
FinTech
Alleghany Corporation Product Quality vs. Competitors
Compared to its competitors, Alleghany Corporation's Product Quality score is rated right below W.R. Berkley Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Berkshire Hathaway | 3.9/5 |
| Validus Holdings | 3.7/5 |
| W.R. Berkley Corporation | 3.7/5 |
| Alleghany Corporation | 3.1/5 |
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Alleghany Corporation Pricing
Alleghany Corporation ROI & Value For Money
3.7/5
Alleghany Corporation has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Alleghany Corporation Pricing vs. Competitors
Compared to its competitors, Alleghany Corporation's ROI score is rated right above Berkshire Hathaway, and is preceded by Validus Holdings.
| COMPANY | Pricing Score | |
|---|---|---|
| Validus Holdings | 5/5 |
| Alleghany Corporation | 3.7/5 |
| Berkshire Hathaway | 3.7/5 |
| W.R. Berkley Corporation | 3.3/5 |
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Alleghany Corporation Customer Satisfaction (CSAT)
Alleghany Corporation Customer Satisfaction (CSAT) Score
34 / 100
Alleghany Corporation has an overall Customer Satisfaction score of 34 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
34%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Alleghany Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Alleghany Corporation's Customer Satisfaction score is rated right below Validus Holdings.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Berkshire Hathaway | 77% |
| W.R. Berkley Corporation | 67% |
| Validus Holdings | 50% |
| Alleghany Corporation | 34% |
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Alleghany Corporation Customer Service
4/5
Alleghany Corporation has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Alleghany Corporation's Customer Service
Address
7 Times Square Tower, New York City, NY
Website
http://www.alleghany.com
Phone Number
(212) 752-1356
Alleghany Corporation Customer Service vs. Competitors
Compared to its competitors, Alleghany Corporation's Customer Service score is rated right above Berkshire Hathaway, and is preceded by Validus Holdings.
| COMPANY | Customer Service Score | |
|---|---|---|
| Validus Holdings | 5/5 |
| Alleghany Corporation | 4/5 |
| Berkshire Hathaway | 3.8/5 |
| W.R. Berkley Corporation | 3.7/5 |
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Alleghany Corporation as an Employer
4.1/5
Alleghany Corporation has a 4.1/5 stars for its overall company culture rated by their employees
top
35%
CEO of Alleghany Corporation
In the Top 35% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Alleghany Corporation scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Alleghany Corporation would recommend the brand to a friend. ENPS measures how likely Alleghany Corporation employees would recommend working at Alleghany Corporation to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
