80
NPS
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Allied Telesis
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About Allied Telesis' Brand
Allied Telesis delivers IP and Ethernet network solutions. Among its major competitors, Allied Telesis is ranked in 1st place for NPS while Cisco is 2nd, and Juniper Networks is 3rd.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
Allied Telesis Ranking
- #1 / 4 of its competitors
Allied Telesis NPS
Allied Telesis's Net Promoter Score (NPS) is a 80 with 80% Promoters, 20% Passives, and 0% Detractors. Net Promoter Score tracks whether Allied Telesis's customers would recommend using the product based on a scale of -100 to 100.
Allied Telesis Overall NPS
| 80% | Promoters |
|---|---|
| 20% | Passives |
| 0% | Detractors |
Allied Telesis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
Oct 2022 100 | Oct 2022 | 100 |
Nov 2023 66 | Nov 2023 | 66 |
Sep 2025 75 | Sep 2025 | 75 |
Dec 2025 80 | Dec 2025 | 80 |
How Other Brands Compare
Allied Telesis is ranked first for NPS among its competitors. Cisco and Juniper Networks come in second and third, with HP Inc. coming in at #4.
Allied Telesis |  Cisco |  HP Inc. |  Juniper Networks | |
| Global Ranking | #- | #71 | #180 | #816 |
| NPS | 80 | 36 | 0 | 34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $192.85B | $39.95B | $8.38B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allied Telesis NPS vs. Competitors
Compared to its competitors, Allied Telesis's NPS is rated right above Cisco.
| COMPANY | NPS Score | |
|---|---|---|
| Allied Telesis | 80 |
| Cisco | 36 |
| Juniper Networks | 34 |
 | Hitachi | 23 |
| HP Inc. | 0 |
Allied Telesis Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Allied Telesis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Allied Telesis Customer Loyalty vs. Competitors
Compared to its competitors, Allied Telesis's Customer Loyalty score is rated right above Cisco, and is preceded by Hitachi.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Juniper Networks | 86% |
| Hitachi | 86% |
| Allied Telesis | 83% |
| Cisco | 81% |
| HP Inc. | 73% |
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Allied Telesis Product Quality
4.1/5
Allied Telesis has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Allied Telesis Product Information
Allied Telesis’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- www.alliedtelesis.com/
- Company Size
- 201-500 Employees
Industry
Telecommunications
Tech
Allied Telesis Product Quality vs. Competitors
Compared to its competitors, Allied Telesis's Product Quality score is rated right above Cisco, and is preceded by Juniper Networks.
| COMPANY | Product Quality Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| Allied Telesis | 4.1/5 |
| Cisco | 4.1/5 |
| Hitachi | 3.9/5 |
| HP Inc. | 3.2/5 |
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Allied Telesis Pricing
Allied Telesis ROI & Value For Money
4/5
Allied Telesis has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Allied Telesis Pricing vs. Competitors
Compared to its competitors, Allied Telesis's ROI score is rated right above Cisco, and is preceded by Juniper Networks.
| COMPANY | Pricing Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| Allied Telesis | 4/5 |
| Cisco | 4/5 |
| Hitachi | 3.9/5 |
| HP Inc. | 3.1/5 |
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Allied Telesis Customer Satisfaction (CSAT)
Allied Telesis Customer Satisfaction (CSAT) Score
100 / 100
Allied Telesis has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Allied Telesis Customer Satisfaction vs. Competitors
Compared to its competitors, Allied Telesis's Customer Satisfaction score is rated right above Juniper Networks.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Allied Telesis | 100% |
| Juniper Networks | 78% |
| Cisco | 77% |
| Hitachi | 77% |
| HP Inc. | 53% |
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Allied Telesis Customer Service
4.1/5
Allied Telesis has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Allied Telesis's Customer Service
Address
Ho Ho Kus, NJ
Website
www.alliedtelesis.com/
Allied Telesis Customer Service vs. Competitors
Compared to its competitors, Allied Telesis's Customer Service score is rated right above Cisco, and is preceded by Juniper Networks.
| COMPANY | Customer Service Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| Allied Telesis | 4.1/5 |
| Cisco | 4.1/5 |
| Hitachi | 3.9/5 |
| HP Inc. | 3/5 |
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Allied Telesis as an Employer
3.7/5
Allied Telesis has a 3.7/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Allied Telesis scored a 80 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of Allied Telesis would recommend the brand to a friend. ENPS measures how likely Allied Telesis employees would recommend working at Allied Telesis to a friend.
Net Promoter Score
80
NPS Score
| 80% | Promoters |
|---|---|
| 20% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 80% | Promoters |
|---|---|
| 0% | Passive |
| 20% | Detractors |
