-41
NPS
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AppleOne
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About AppleOne's Brand
AppleOne provides staffing and human resource solutions. Among its major competitors, AppleOne is ranked in 4th place for NPS while TRC Staffing Services is 1st, and Kelly is 2nd.
Brand at a Glance
50%
Customer Loyalty
2.2/5
Product Quality
2.3/5
Pricing
2.1/5
Customer Service
AppleOne Ranking
- #4 / 4 of its competitors
AppleOne NPS
AppleOne's Net Promoter Score (NPS) is a -41 with 26% Promoters, 7% Passives, and 67% Detractors. Net Promoter Score tracks whether AppleOne's customers would recommend using the product based on a scale of -100 to 100.
AppleOne Overall NPS
| 26% | Promoters |
|---|---|
| 7% | Passives |
| 67% | Detractors |
AppleOne NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
Jan 2022 -50 | Jan 2022 | -50 |
Mar 2022 -20 | Mar 2022 | -20 |
Jan 2023 0 | Jan 2023 | 0 |
Apr 2023 -15 | Apr 2023 | -15 |
Jun 2023 -25 | Jun 2023 | -25 |
Jul 2023 -33 | Jul 2023 | -33 |
Mar 2024 -20 | Mar 2024 | -20 |
Apr 2024 -25 | Apr 2024 | -25 |
May 2024 -36 | May 2024 | -36 |
Oct 2024 -41 | Oct 2024 | -41 |
How Other Brands Compare
AppleOne is ranked #4 for NPS among its competitors. TRC Staffing Services and Kelly come in first and second, with Randstad coming in at third.
AppleOne |  Randstad |  Kelly |  TRC Staffing Services | |
| Global Ranking | #- | #525 | #593 | #- |
| NPS | -41 | 17 | 27 | 50 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $47.78M | $875.42M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AppleOne NPS vs. Competitors
Compared to its competitors, AppleOne's NPS is rated right below Nelson Staffing.
| COMPANY | NPS Score | |
|---|---|---|
| TRC Staffing Services | 50 |
| Kelly | 27 |
| Randstad | 17 |
 | Nelson Staffing | N/A |
| AppleOne | -41 |
AppleOne Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of AppleOne users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AppleOne Customer Loyalty vs. Competitors
Compared to its competitors, AppleOne's Customer Loyalty score is rated right above Nelson Staffing, and is preceded by Randstad.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TRC Staffing Services | 100% |
| Kelly | 81% |
| Randstad | 78% |
| AppleOne | 50% |
| Nelson Staffing | N/A |
Unlock AppleOne Customer Loyalty vs. Competitors Data
VS
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AppleOne Product Quality
2.2/5
AppleOne has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
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AppleOne Product Information
AppleOne’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- www.appleone.com
- Company Size
- 1-10 Employees
Industry
Tech
Professional Services
Business Services
AppleOne Product Quality vs. Competitors
Compared to its competitors, AppleOne's Product Quality score is rated right above Nelson Staffing, and is preceded by Randstad.
| COMPANY | Product Quality Score | |
|---|---|---|
| TRC Staffing Services | 4/5 |
| Kelly | 3.8/5 |
| Randstad | 3.7/5 |
| AppleOne | 2.2/5 |
| Nelson Staffing | N/A |
Unlock AppleOne Product Quality vs. Competitors Data
VS
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AppleOne Pricing
AppleOne ROI & Value For Money
2.3/5
AppleOne has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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AppleOne Pricing vs. Competitors
Compared to its competitors, AppleOne's ROI score is rated right above Nelson Staffing, and is preceded by Randstad.
| COMPANY | Pricing Score | |
|---|---|---|
| TRC Staffing Services | 4/5 |
| Kelly | 3.8/5 |
| Randstad | 3.7/5 |
| AppleOne | 2.3/5 |
| Nelson Staffing | N/A |
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AppleOne Customer Satisfaction (CSAT)
AppleOne Customer Satisfaction (CSAT) Score
30 / 100
AppleOne has an overall Customer Satisfaction score of 30 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
10%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
10%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AppleOne Customer Satisfaction vs. Competitors
Compared to its competitors, AppleOne's Customer Satisfaction score is rated right above Nelson Staffing, and is preceded by TRC Staffing Services.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Randstad | 69% |
| Kelly | 63% |
| TRC Staffing Services | 50% |
| AppleOne | 30% |
| Nelson Staffing | 0% |
Unlock AppleOne Customer Satisfaction vs. Competitors Data
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AppleOne Customer Service
2.1/5
AppleOne has an overall Customer Service score of 2.1 out of 5 stars rated by its users and customers.
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About AppleOne's Customer Service
Address
Glendale, CA
Website
www.appleone.com
AppleOne Customer Service vs. Competitors
Compared to its competitors, AppleOne's Customer Service score is rated right above Nelson Staffing, and is preceded by Randstad.
| COMPANY | Customer Service Score | |
|---|---|---|
| TRC Staffing Services | 4.5/5 |
| Kelly | 3.7/5 |
| Randstad | 3.7/5 |
| AppleOne | 2.1/5 |
| Nelson Staffing | N/A |
Unlock AppleOne Customer Service vs. Competitors Data
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AppleOne as an Employer
3.1/5
AppleOne has a 3.1/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
AppleOne scored a -41 for Net Promoter Score and a -6 for Employee Net Promoter Score. NPS gauges how likely a customer of AppleOne would recommend the brand to a friend. ENPS measures how likely AppleOne employees would recommend working at AppleOne to a friend.
Net Promoter Score
-41
NPS Score
| 26% | Promoters |
|---|---|
| 7% | Passive |
| 67% | Detractors |
Employee Net Promoter Score
-6
eNPS Score
| 44% | Promoters |
|---|---|
| 6% | Passive |
| 50% | Detractors |
