42
NPS
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Atkore International
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About Atkore International's Brand
Atkore delivers a unique portfolio of integrated electrical raceway solutions that deploy, isolate and protect a structure’s electrical..... Among its major competitors, Atkore International is ranked in 2nd place for NPS while TPC Wire & Cable Corp is 1st, and Eaton is 3rd.Their current market cap is $3.44B
Brand at a Glance
83%
Customer Loyalty
3.8/5
Product Quality
4/5
Pricing
4/5
Customer Service
Atkore International Ranking
- #2 / 4 of its competitors
Atkore International NPS
Atkore International's Net Promoter Score (NPS) is a 42 with 67% Promoters, 8% Passives, and 25% Detractors. Net Promoter Score tracks whether Atkore International's customers would recommend using the product based on a scale of -100 to 100.
Atkore International Overall NPS
| 67% | Promoters |
|---|---|
| 8% | Passives |
| 25% | Detractors |
Atkore International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 0 | Oct 2022 | 0 |
Nov 2022 0 | Nov 2022 | 0 |
Mar 2023 -10 | Mar 2023 | -10 |
May 2023 9 | May 2023 | 9 |
Jun 2023 22 | Jun 2023 | 22 |
Jul 2023 27 | Jul 2023 | 27 |
Aug 2023 42 | Aug 2023 | 42 |
Sep 2023 45 | Sep 2023 | 45 |
Dec 2023 47 | Dec 2023 | 47 |
Jan 2024 46 | Jan 2024 | 46 |
Feb 2024 47 | Feb 2024 | 47 |
Jan 2025 41 | Jan 2025 | 41 |
How Other Brands Compare
Atkore International is ranked second for NPS among its competitors. TPC Wire & Cable Corp and Eaton come in first and third, with Pentair coming in at #4. Among those competitors, it is the lowest valued company behind Eaton.
Atkore International |  Eaton |  Pentair |  TPC Wire & Cable Corp | |
| Global Ranking | #- | #960 | #- | #- |
| NPS | 42 | 27 | 5 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $3.44B | $50.94B | $10.36B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atkore International NPS by Gender
Atkore International's NPS was rated 50 by Male customers on Comparably.
Male
50
Atkore International's NPS was rated 50 by Male customers on Comparably.
75%
Promoters
0%
Passives
25%
Detractors
Female
N/A
Atkore International's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Atkore International NPS vs. Competitors
Compared to its competitors, Atkore International's NPS is rated right above Eaton, and is preceded by TPC Wire & Cable Corp.
| COMPANY | NPS Score | |
|---|---|---|
| TPC Wire & Cable Corp | 100 |
| Atkore International | 42 |
| Eaton | 27 |
| Pentair | 5 |
Atkore International Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Atkore International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Atkore International Customer Loyalty Score by Gender
Atkore International's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
Atkore International Customer Loyalty vs. Competitors
Compared to its competitors, Atkore International's Customer Loyalty score is rated right above Pentair, and is preceded by Eaton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TPC Wire & Cable Corp | 100% |
| Eaton | 86% |
| Atkore International | 83% |
| Pentair | 82% |
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Atkore International Product Quality
3.8/5
Atkore International has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Atkore International Product Information
Atkore International’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://atkore.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Real Estate
Construction
Quick Insights into Atkore International Product Quality
Atkore International's Product Quality score was rated highest by Male customers.
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Ranked Atkore International Product Quality the Highest
Atkore International Product Quality Score by Gender
Atkore International's Product Quality score was rated 3.4 by Male customers on Comparably.
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Male
3.4/5
Female
N/A
Atkore International Product Quality vs. Competitors
Compared to its competitors, Atkore International's Product Quality score is rated right above Pentair, and is preceded by Eaton.
| COMPANY | Product Quality Score | |
|---|---|---|
| TPC Wire & Cable Corp | 5/5 |
| Eaton | 4.1/5 |
| Atkore International | 3.8/5 |
| Pentair | 3.5/5 |
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Atkore International Pricing
Atkore International ROI & Value For Money
4/5
Atkore International has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into Atkore International ROI
Atkore International's ROI score was rated highest by Male customers.
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Ranked Atkore International ROI the Highest
Atkore International ROI Score by Gender
Atkore International's ROI score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
Atkore International Pricing vs. Competitors
Compared to its competitors, Atkore International's ROI score is rated right above Eaton, and is preceded by TPC Wire & Cable Corp.
| COMPANY | Pricing Score | |
|---|---|---|
| TPC Wire & Cable Corp | 5/5 |
| Atkore International | 4/5 |
| Eaton | 3.9/5 |
| Pentair | 3.5/5 |
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Atkore International Customer Satisfaction (CSAT)
Atkore International Customer Satisfaction (CSAT) Score
85 / 100
Atkore International has an overall Customer Satisfaction score of 85 rated by its users and customers.
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Very Satisfied
60%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
5%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Atkore International Customer Satisfaction
Atkore International's Customer Satisfaction score was rated highest by Male customers.
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Ranked Atkore International Customer Satisfaction the Highest
Atkore International Customer Satisfaction Score by Gender
Atkore International's Customer Satisfaction score was rated 75 by Male customers on Comparably.
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75 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 25% |
Atkore International Customer Satisfaction vs. Competitors
Compared to its competitors, Atkore International's Customer Satisfaction score is rated right above Eaton, and is preceded by TPC Wire & Cable Corp.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TPC Wire & Cable Corp | 100% |
| Atkore International | 85% |
| Eaton | 76% |
| Pentair | 63% |
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Atkore International Customer Service
4/5
Atkore International has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Atkore International's Customer Service
Address
Harvey, IL
Website
http://atkore.com
Phone Number
708-339-1610
Quick Insights into Atkore International Customer Service
Atkore International's Customer Service score was rated highest by Male customers.
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Ranked Atkore International Customer Service the Highest
Atkore International Customer Service Score by Gender
Atkore International's Customer Service score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
Atkore International Customer Service vs. Competitors
Compared to its competitors, Atkore International's Customer Service score is rated right above Eaton, and is preceded by TPC Wire & Cable Corp.
| COMPANY | Customer Service Score | |
|---|---|---|
| TPC Wire & Cable Corp | 5/5 |
| Atkore International | 4/5 |
| Eaton | 3.9/5 |
| Pentair | 3.4/5 |
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Atkore International as an Employer
2.5/5
Atkore International has a 2.5/5 stars for its overall company culture rated by their employees
bottom
25%
CEO of Atkore International
In the Bottom 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Atkore International scored a 42 for Net Promoter Score and a -17 for Employee Net Promoter Score. NPS gauges how likely a customer of Atkore International would recommend the brand to a friend. ENPS measures how likely Atkore International employees would recommend working at Atkore International to a friend.
Net Promoter Score
42
NPS Score
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-17
eNPS Score
| 36% | Promoters |
|---|---|
| 11% | Passive |
| 53% | Detractors |
