-100
NPS
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Atrium
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About Atrium's Brand
Our mission is to build the workforce of tomorrow by putting people first. Among its major competitors, Atrium is ranked in 5th place for NPS while ATR International is 1st, and 24 Seven Talent is 2nd. Overall, Atrium has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
2.5/5
Customer Service
Atrium Ranking
- #4 / 4 of its competitors
Atrium NPS
Atrium's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Atrium's customers would recommend using the product based on a scale of -100 to 100.
Atrium Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Atrium NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
Sep 2022 -100 | Sep 2022 | -100 |
Jun 2023 -100 | Jun 2023 | -100 |
How Other Brands Compare
Atrium is ranked #4 for NPS among its competitors. ATR International and 24 Seven Talent come in first and second, with Randstad coming in at third.
Atrium |  Randstad |  ATR International |  24 Seven Talent | |
| Global Ranking | #- | #525 | #- | #- |
| NPS | -100 | 17 | 100 | 34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $47.78M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atrium NPS vs. Competitors
Compared to its competitors, Atrium's NPS is rated right above LLoyd Staffing, and is preceded by Green Key Resources.
| COMPANY | NPS Score | |
|---|---|---|
| ATR International | 100 |
| 24 Seven Talent | 34 |
| Randstad | 17 |
 | Green Key Resources | -34 |
| Atrium | -100 |
 | LLoyd Staffing | -100 |
Atrium Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Atrium users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Atrium Customer Loyalty vs. Competitors
Compared to its competitors, Atrium's Customer Loyalty score is rated right above ATR International, and is preceded by Green Key Resources.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| 24 Seven Talent | 100% |
| Randstad | 78% |
| Green Key Resources | 76% |
| Atrium | 10% |
| ATR International | N/A |
| LLoyd Staffing | N/A |
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Atrium Product Quality
1.5/5
Atrium has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Atrium Product Information
Atrium’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.atriumglobal.com
- Company Size
- 201-500 Employees
Industry
Staffing and Recruiting
Atrium Product Quality vs. Competitors
Compared to its competitors, Atrium's Product Quality score is rated right above LLoyd Staffing, and is preceded by 24 Seven Talent.
| COMPANY | Product Quality Score | |
|---|---|---|
| ATR International | 4/5 |
| Randstad | 3.7/5 |
| Green Key Resources | 3.1/5 |
| 24 Seven Talent | 2.7/5 |
| Atrium | 1.5/5 |
| LLoyd Staffing | N/A |
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Atrium Pricing
Atrium ROI & Value For Money
1.5/5
Atrium has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Atrium Pricing vs. Competitors
Compared to its competitors, Atrium's ROI score is rated right above ATR International, and is preceded by 24 Seven Talent.
| COMPANY | Pricing Score | |
|---|---|---|
| Randstad | 3.7/5 |
| Green Key Resources | 2.8/5 |
| 24 Seven Talent | 2.7/5 |
| Atrium | 1.5/5 |
| ATR International | N/A |
| LLoyd Staffing | N/A |
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Atrium Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Atrium Customer Satisfaction vs. Competitors
Compared to its competitors, Atrium's Customer Satisfaction score is rated right above LLoyd Staffing, and is preceded by 24 Seven Talent.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| ATR International | 100% |
| Green Key Resources | 100% |
| Randstad | 69% |
| 24 Seven Talent | 50% |
| Atrium | 0% |
| LLoyd Staffing | 0% |
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Atrium Customer Service
2.5/5
Atrium has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Atrium's Customer Service
Address
New York City, NY 10016
Website
https://www.atriumglobal.com
Phone Number
(212) 292-0550
Atrium's Social Links
Atrium Customer Service vs. Competitors
Compared to its competitors, Atrium's Customer Service score is rated right above ATR International, and is preceded by 24 Seven Talent.
| COMPANY | Customer Service Score | |
|---|---|---|
| Randstad | 3.7/5 |
| Green Key Resources | 3/5 |
| 24 Seven Talent | 2.7/5 |
| Atrium | 2.5/5 |
| ATR International | N/A |
| LLoyd Staffing | N/A |
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Atrium as an Employer
4.6/5
Atrium has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Atrium scored a -100 for Net Promoter Score and a 39 for Employee Net Promoter Score. NPS gauges how likely a customer of Atrium would recommend the brand to a friend. ENPS measures how likely Atrium employees would recommend working at Atrium to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
39
eNPS Score
| 53% | Promoters |
|---|---|
| 33% | Passive |
| 14% | Detractors |
