100
NPS
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Axosoft
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About Axosoft's Brand
Axosoft is a provider of agile project management and bug tracking tools for software development teams. Among its major competitors, Axosoft is ranked in 1st place for NPS while Atlassian is 2nd, and CA Technologies is 3rd.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Axosoft Ranking
- #1 / 4 of its competitors
Axosoft NPS
Axosoft's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Axosoft's customers would recommend using the product based on a scale of -100 to 100.
Axosoft Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Axosoft NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
How Other Brands Compare
Axosoft is ranked first for NPS among its competitors. Atlassian and CA Technologies come in second and third, with Pivotal coming in at #4.
Axosoft |  Atlassian |  Pivotal |  CA Technologies | |
| Global Ranking | #- | #204 | #- | #- |
| NPS | 100 | 35 | -75 | -33 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $55.32B | $4.22B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Axosoft NPS vs. Competitors
Compared to its competitors, Axosoft's NPS is rated right above Atlassian.
| COMPANY | NPS Score | |
|---|---|---|
| Axosoft | 100 |
| Atlassian | 35 |
| CA Technologies | -33 |
| Pivotal | -75 |
Axosoft Product Quality
5/5
Axosoft has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Axosoft Product Information
Axosoft serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Axosoft supports Web devices and offers products for small, medium, and large sized businesses.
Axosoft’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.axosoft.com
- Company Size
- 11-50 Employees
Industry
Tech
Enterprise
Mobile App
Productivity
SaaS
Languages Supported
English
Product Type
Project Management Software
Project Collaboration Software
Visual Project Management Software
Bug Tracking Software
Agile Project Management Software
Issue Tracking Software
Scrum Software
Axosoft Product Quality vs. Competitors
Compared to its competitors, Axosoft's Product Quality score is rated right above Atlassian.
| COMPANY | Product Quality Score | |
|---|---|---|
| Axosoft | 5/5 |
| Atlassian | 3.9/5 |
| CA Technologies | 3.4/5 |
| Pivotal | 2.5/5 |
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Axosoft Pricing
Axosoft ROI & Value For Money
5/5
Axosoft has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Axosoft Pricing Plans
Axosoft has a pricing structure that accommodates small, medium, and large businesses. Starting from $25/month, Axosoft uses a subscription model.
Who Uses Axosoft?
Small Businesses
Medium Businesses
Large Enterprises
Axosoft Pricing vs. Competitors
Compared to its competitors, Axosoft's ROI score is rated right above Atlassian.
| COMPANY | Pricing Score | |
|---|---|---|
| Axosoft | 5/5 |
| Atlassian | 3.9/5 |
| CA Technologies | 3.5/5 |
| Pivotal | 2/5 |
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Axosoft Customer Service
5/5
Axosoft has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Axosoft's Customer Service
Address
13835 N. Northsight Blvd, Suite 205, Scottsdale, AZ
Website
https://www.axosoft.com
Phone Number
(800) 653-0024
Axosoft Customer Service vs. Competitors
Compared to its competitors, Axosoft's Customer Service score is rated right above Atlassian.
| COMPANY | Customer Service Score | |
|---|---|---|
| Axosoft | 5/5 |
| Atlassian | 4/5 |
| CA Technologies | 3.5/5 |
| Pivotal | 2.3/5 |
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Consumer vs. Employees
Axosoft scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Axosoft would recommend the brand to a friend. ENPS measures how likely Axosoft employees would recommend working at Axosoft to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
