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CA Technologies
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About CA Technologies' Brand

CA Technologies helps customers succeed in a future where every business — from apparel to energy — is being rewritten by software. Among its major competitors, CA Technologies is ranked in 1st place for NPS while SolarWinds is 2nd, and Splunk is 3rd.

Brand at a Glance

100%
Customer Loyalty
4.5/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service

CA Technologies Ranking

CA Technologies NPS

CA Technologies's Net Promoter Score (NPS) is a 75 with 75% Promoters, 25% Passives, and 0% Detractors. Net Promoter Score tracks whether CA Technologies's customers would recommend using the product based on a scale of -100 to 100.

CA Technologies Overall NPS

75
NPS
75%Promoters
25%Passives
0%Detractors
CA Technologies Overall NPS

CA Technologies NPS Trend

-100
-50
0
50
100
Jul 2020
0
Jul 20200
Sep 2021
50
Sep 202150
Nov 2021
66
Nov 202166
Feb 2022
75
Feb 202275

How Other Brands Compare

CA Technologies is ranked first for NPS among its competitors. Splunk and VMware come in second and third, with HP Inc. coming in at #4.

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CA Technologies' Logo
CA Technologies
HP Inc. Logo
HP Inc.
VMware's Logo
VMware
Splunk's Logo
Splunk
Global Ranking#-#180#329#458
NPS75-34148
Social Sentiment Calculated by analyzing social media and other online mentions-Negative-Neutral
Valuation Updated every 24 hours for public companies-$39.95B$40.30B$22.65B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

CA Technologies NPS vs. Competitors

Compared to its competitors, CA Technologies's NPS is rated right above SolarWinds.

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CA Technologies' Logo
VS
SolarWinds' Logo
Splunk's Logo
Informatica's Logo
VMware's Logo
ASG's Logo
Sage's Logo
BMC Software's Logo
Ecova's Logo
HP Inc. Logo

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CA Technologies Customer Reviews

What do you value most about this brand?
Good company with good benefits
Review from Female / Caucasian / 18-25

CA Technologies Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of CA Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
CA Technologies Customer Loyalty

CA Technologies Customer Loyalty vs. Competitors

Compared to its competitors, CA Technologies's Customer Loyalty score is rated right above Sage.

COMPANYCustomer Loyalty Score
CA Technologies100%
Sage100%
Splunk82%
VMware79%
HP Inc.72%
BMC Software70%
SolarWinds69%
Informatica63%
ASG10%
EcovaN/A

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CA Technologies' Logo
VS
Sage's Logo
Splunk's Logo
VMware's Logo
HP Inc. Logo
BMC Software's Logo
SolarWinds' Logo
Informatica's Logo
ASG's Logo
Ecova's Logo

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CA Technologies Product Quality

4.5/5

CA Technologies has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.

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CA Technologies Product Information

CA Technologies’s product quality score is a 4.5 out of 5 as rated by its users and customers.

Website
http://www.ca.com
Company Size
10,000+ Employees

Industry

Tech
Big Data
SaaS

CA Technologies Product Quality vs. Competitors

Compared to its competitors, CA Technologies's Product Quality score is rated right above Splunk.

COMPANYProduct Quality Score
CA Technologies4.5/5
Splunk4.2/5
SolarWinds4.1/5
VMware4.1/5
ASG4/5
BMC Software3.9/5
Sage3.8/5
Informatica3.6/5
HP Inc.3.3/5
EcovaN/A

Unlock CA Technologies Product Quality vs. Competitors Data

CA Technologies' Logo
VS
Splunk's Logo
SolarWinds' Logo
VMware's Logo
ASG's Logo
BMC Software's Logo
Sage's Logo
Informatica's Logo
HP Inc. Logo
Ecova's Logo

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CA Technologies Pricing

CA Technologies ROI & Value For Money

4.2/5

CA Technologies has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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CA Technologies Pricing vs. Competitors

Compared to its competitors, CA Technologies's ROI score is rated right above SolarWinds.

COMPANYPricing Score
CA Technologies4.2/5
SolarWinds4.1/5
Splunk4/5
VMware4/5
Informatica3.9/5
Sage3.6/5
BMC Software3.5/5
ASG3.5/5
HP Inc.3.1/5
EcovaN/A

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CA Technologies' Logo
VS
SolarWinds' Logo
Splunk's Logo
VMware's Logo
Informatica's Logo
Sage's Logo
BMC Software's Logo
ASG's Logo
HP Inc. Logo
Ecova's Logo

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CA Technologies Customer Service

4.2/5

CA Technologies has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About CA Technologies's Customer Service

Address

520 Madison Avenue, 22nd Floor, New York City, NY 10022


Website

http://www.ca.com


Phone Number

(800) 225-5224

CA Technologies Customer Service vs. Competitors

Compared to its competitors, CA Technologies's Customer Service score is rated right above Splunk.

COMPANYCustomer Service Score
CA Technologies4.2/5
Splunk4/5
VMware4/5
ASG4/5
Sage3.9/5
Informatica3.8/5
BMC Software3.6/5
SolarWinds3.5/5
HP Inc.3/5
EcovaN/A

Unlock CA Technologies Customer Service vs. Competitors Data

CA Technologies' Logo
VS
Splunk's Logo
VMware's Logo
ASG's Logo
Sage's Logo
Informatica's Logo
BMC Software's Logo
SolarWinds' Logo
HP Inc. Logo
Ecova's Logo

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CA Technologies as an Employer

3.4/5

CA Technologies has a 3.4/5 stars for its overall company culture rated by their employees

  CA Technologies CEO
bottom
35%
CEO of CA Technologies

In the Bottom 35% of Similar Sized Companies on Comparably.

Consumer vs. Employees

CA Technologies scored a 75 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of CA Technologies would recommend the brand to a friend. ENPS measures how likely CA Technologies employees would recommend working at CA Technologies to a friend.

Net Promoter Score

75
NPS Score
75%Promoters
25%Passive
0%Detractors

Employee Net Promoter Score

-13
eNPS Score
31%Promoters
25%Passive
44%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
2
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
3
Costco  Costco CEO
W. Craig Jelinek
Retail
4
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
5
Amazon  Amazon CEO
Andy Jassy
Retail
6
Apple  Apple CEO
Timothy Cook
Tech
7
Nike  Nike CEO
John Donahoe
Fashion and Beauty