100
NPS
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Azbil
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About Azbil's Brand
Provider of automation services and products worldwide. Among its major competitors, Azbil is ranked in 1st place for NPS while Siemens is 2nd, and Yokogawa is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Azbil Ranking
- #1 / 4 of its competitors
Azbil NPS
Azbil's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Azbil's customers would recommend using the product based on a scale of -100 to 100.
Azbil Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Azbil NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
How Other Brands Compare
Azbil is ranked first for NPS among its competitors. Siemens and Yokogawa come in second and third, with Honeywell coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Azbil Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Azbil users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Azbil Customer Loyalty vs. Competitors
Compared to its competitors, Azbil's Customer Loyalty score is rated right above Siemens.
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VS
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Azbil Product Quality
5/5
Azbil has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Azbil Product Information
Azbil’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 5,001-10,000 Employees
Azbil Product Quality vs. Competitors
Compared to its competitors, Azbil's Product Quality score is rated right above Siemens.
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VS
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Azbil Pricing
Azbil ROI & Value For Money
5/5
Azbil has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Azbil Pricing vs. Competitors
Compared to its competitors, Azbil's ROI score is rated right above Yokogawa.
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VS
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Azbil Customer Service
5/5
Azbil has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Azbil's Customer Service
Address
2-7-3 Marunouchi, Tokyo, 100-6419
Phone Number
7
Azbil Customer Service vs. Competitors
Compared to its competitors, Azbil's Customer Service score is rated right above Siemens.
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Consumer vs. Employees
Azbil scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Azbil would recommend the brand to a friend. ENPS measures how likely Azbil employees would recommend working at Azbil to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
