12
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Belimo
Marketing or Exec? Claim Your Free Account
About Belimo's Brand
Belimo Holding AG, was founded in 1975 and is headquartered in Hinwil, Switzerland. The Company together with its subsidiaries, engages in the development, manufacture, and distribution of actuator solutions for regulating and controlling heating, ventilation, and air conditioning systems in the Americas, the Asia Pacific, and Europe. Its products include standard actuators and spring-return actuators for air control dampers in HVAC systems, safety actuators for motorizing fire and smoke control dampers, VAV systems for individual room air control, control valves for open and closed HVAC water circuits, shut-off and change-over valves for open and closed HVAC water circuits. Among its major competitors, Belimo is ranked in 2nd place for NPS while Danfoss is 1st, and Honeywell is 3rd.
Brand at a Glance
90%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.4/5
Customer Service
Belimo Ranking
- #2 / 4 of its competitors
Belimo NPS
Belimo's Net Promoter Score (NPS) is a 12 with 37% Promoters, 38% Passives, and 25% Detractors. Net Promoter Score tracks whether Belimo's customers would recommend using the product based on a scale of -100 to 100.
Belimo Overall NPS
| 37% | Promoters |
|---|---|
| 38% | Passives |
| 25% | Detractors |
Belimo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 50 | Oct 2022 | 50 |
Jan 2023 66 | Jan 2023 | 66 |
Aug 2023 50 | Aug 2023 | 50 |
Sep 2023 40 | Sep 2023 | 40 |
Apr 2024 17 | Apr 2024 | 17 |
May 2024 -1 | May 2024 | -1 |
Dec 2025 12 | Dec 2025 | 12 |
How Other Brands Compare
Belimo is ranked second for NPS among its competitors. Danfoss and Honeywell come in first and third, with Johnson Controls coming in at #4.
Belimo |  Honeywell |  Johnson Controls |  Danfoss | |
| Global Ranking | #- | #179 | #- | #- |
| NPS | 12 | 9 | -17 | 28 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $141.58B | $43.10B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Belimo NPS vs. Competitors
Compared to its competitors, Belimo's NPS is rated right above Honeywell, and is preceded by Danfoss.
| COMPANY | NPS Score | |
|---|---|---|
| Danfoss | 28 |
| Belimo | 12 |
| Honeywell | 9 |
 | Grundfos BioBooster | 0 |
 | Hella | N/A |
| Johnson Controls | -17 |
Belimo Customer Loyalty
90%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
90% of Belimo users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Belimo Customer Loyalty vs. Competitors
Compared to its competitors, Belimo's Customer Loyalty score is rated right above Danfoss.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Belimo | 90% |
| Danfoss | 81% |
| Honeywell | 73% |
| Johnson Controls | 71% |
| Grundfos BioBooster | N/A |
| Hella | N/A |
Unlock Belimo Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Belimo Customer Loyalty vs. Competitors data and gain insights into your customers today.
Belimo Product Quality
3.8/5
Belimo has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Belimo's overall Product Quality score rated by its users and customers.
Belimo Product Information
Belimo’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- www.belimo.com
- Company Size
- 1,001-5,000 Employees
Belimo Product Quality vs. Competitors
Compared to its competitors, Belimo's Product Quality score is rated right above Honeywell, and is preceded by Danfoss.
| COMPANY | Product Quality Score | |
|---|---|---|
| Danfoss | 3.9/5 |
| Belimo | 3.8/5 |
| Honeywell | 3.6/5 |
| Johnson Controls | 3.1/5 |
| Grundfos BioBooster | N/A |
| Hella | N/A |
Unlock Belimo Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Belimo Product Quality vs. Competitors data and gain insights into your customers today.
Belimo Pricing
Belimo ROI & Value For Money
3.7/5
Belimo has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Belimo's overall ROI score rated by its users and customers.
Belimo Pricing vs. Competitors
Compared to its competitors, Belimo's ROI score is rated right above Honeywell, and is preceded by Danfoss.
| COMPANY | Pricing Score | |
|---|---|---|
| Danfoss | 3.9/5 |
| Belimo | 3.7/5 |
| Honeywell | 3.5/5 |
| Johnson Controls | 3/5 |
| Grundfos BioBooster | N/A |
| Hella | N/A |
Unlock Belimo ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Belimo ROI vs. Competitors data and gain insights into your customers today.
Belimo Customer Satisfaction (CSAT)
Belimo Customer Satisfaction (CSAT) Score
86 / 100
Belimo has an overall Customer Satisfaction score of 86 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
29%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Belimo Customer Satisfaction vs. Competitors
Compared to its competitors, Belimo's Customer Satisfaction score is rated right above Danfoss.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Belimo | 86% |
| Danfoss | 82% |
| Honeywell | 64% |
| Johnson Controls | 52% |
| Grundfos BioBooster | 0% |
| Hella | 0% |
Unlock Belimo Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Belimo Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Belimo Customer Service
3.4/5
Belimo has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Belimo's overall Customer Service score rated by its users and customers.
About Belimo's Customer Service
Address
Brunnenbachstrasse 1, Hinwil, CH-8340
Website
www.belimo.com
Phone Number
7
Belimo Customer Service vs. Competitors
Compared to its competitors, Belimo's Customer Service score is rated right above Johnson Controls, and is preceded by Honeywell.
| COMPANY | Customer Service Score | |
|---|---|---|
| Danfoss | 3.8/5 |
| Honeywell | 3.5/5 |
| Belimo | 3.4/5 |
| Johnson Controls | 3/5 |
| Grundfos BioBooster | N/A |
| Hella | N/A |
Unlock Belimo Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Belimo Customer Service vs. Competitors data and gain insights into your customers today.
Belimo as an Employer
4.3/5
Belimo has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Belimo scored a 12 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Belimo would recommend the brand to a friend. ENPS measures how likely Belimo employees would recommend working at Belimo to a friend.
Net Promoter Score
12
NPS Score
| 37% | Promoters |
|---|---|
| 38% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 50% | Promoters |
|---|---|
| 10% | Passive |
| 40% | Detractors |
