-100
NPS
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BentoBox
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About BentoBox's Brand
BentoBox puts restaurants online (Techstars '15) Among its major competitors, BentoBox is ranked in 5th place for NPS while Squarespace is 1st, and Swiggy is 2nd.Their current valuation is $70.00M
Brand at a Glance
2.5/5
Product Quality
2/5
Pricing
BentoBox Ranking
- #4 / 4 of its competitors
BentoBox NPS
BentoBox's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether BentoBox's customers would recommend using the product based on a scale of -100 to 100.
BentoBox Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
BentoBox NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 -100 | Jan 2024 | -100 |
How Other Brands Compare
BentoBox is ranked #4 for NPS among its competitors. Squarespace and Swiggy come in first and second, with ChowNow coming in at third. Among those competitors, it is the lowest valued company behind Swiggy.
BentoBox |  Squarespace |  Swiggy |  ChowNow | |
| Global Ranking | #- | #434 | #- | #- |
| NPS | -100 | 29 | 20 | -24 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $70.00M | $1.70B | $97.50B | $200.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BentoBox NPS vs. Competitors
Compared to its competitors, BentoBox's NPS is rated right below eatigo.
| COMPANY | NPS Score | |
|---|---|---|
| Squarespace | 29 |
| Swiggy | 20 |
| ChowNow | -24 |
 | eatigo | -75 |
| BentoBox | -100 |
BentoBox Product Quality
2.5/5
BentoBox has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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BentoBox Product Information
BentoBox’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://getbento.com/
- Company Size
- 1-10 Employees
Industry
Tech
Food and Beverages
SaaS
BentoBox Product Quality vs. Competitors
Compared to its competitors, BentoBox's Product Quality score is rated right below ChowNow.
| COMPANY | Product Quality Score | |
|---|---|---|
| Squarespace | 4/5 |
| Swiggy | 3.5/5 |
| eatigo | 3.5/5 |
| ChowNow | 2.9/5 |
| BentoBox | 2.5/5 |
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BentoBox Pricing
BentoBox ROI & Value For Money
2/5
BentoBox has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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BentoBox Pricing vs. Competitors
Compared to its competitors, BentoBox's ROI score is rated right below ChowNow.
| COMPANY | Pricing Score | |
|---|---|---|
| Squarespace | 4.1/5 |
| eatigo | 3.5/5 |
| Swiggy | 3.3/5 |
| ChowNow | 2.9/5 |
| BentoBox | 2/5 |
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BentoBox Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BentoBox Customer Satisfaction vs. Competitors
Compared to its competitors, BentoBox's Customer Satisfaction score is rated right below Squarespace.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| eatigo | 100% |
| Swiggy | 70% |
| ChowNow | 50% |
| Squarespace | 20% |
| BentoBox | 0% |
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Consumer vs. Employees
BentoBox scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of BentoBox would recommend the brand to a friend. ENPS measures how likely BentoBox employees would recommend working at BentoBox to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
