100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
BitDegree
Marketing or Exec? Claim Your Free Account
About BitDegree's Brand
BitDegree is the world’s first blockchain-powered online education platform with token scholarships. Among its major competitors, BitDegree is ranked in 1st place for NPS while Udemy is 2nd, and Coursera is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
5/5
Customer Service
BitDegree Ranking
- #1 / 4 of its competitors
BitDegree NPS
BitDegree's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether BitDegree's customers would recommend using the product based on a scale of -100 to 100.
BitDegree Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
BitDegree NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Feb 2023 100 | Feb 2023 | 100 |
How Other Brands Compare
BitDegree is ranked first for NPS among its competitors. Udemy and Coursera come in second and third, with HackerRank coming in at #4.
BitDegree |  Udemy |  Coursera |  HackerRank | |
| Global Ranking | #- | #505 | #569 | #- |
| NPS | 100 | 42 | 20 | 18 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $700.00M | $1.00B | $150.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BitDegree NPS vs. Competitors
Compared to its competitors, BitDegree's NPS is rated right above Udemy.
| COMPANY | NPS Score | |
|---|---|---|
| BitDegree | 100 |
| Udemy | 42 |
| Coursera | 20 |
| HackerRank | 18 |
BitDegree Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of BitDegree users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BitDegree Customer Loyalty vs. Competitors
Compared to its competitors, BitDegree's Customer Loyalty score is rated right above Udemy.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| BitDegree | 100% |
| Udemy | 81% |
| Coursera | 75% |
| HackerRank | 68% |
Unlock BitDegree Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BitDegree Customer Loyalty vs. Competitors data and gain insights into your customers today.
BitDegree Product Quality
5/5
BitDegree has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock BitDegree's overall Product Quality score rated by its users and customers.
BitDegree Product Information
BitDegree’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.bitdegree.org
- Company Size
- 11-50 Employees
Industry
Education
BitDegree Product Quality vs. Competitors
Compared to its competitors, BitDegree's Product Quality score is rated right above Udemy.
| COMPANY | Product Quality Score | |
|---|---|---|
| BitDegree | 5/5 |
| Udemy | 4.1/5 |
| Coursera | 3.9/5 |
| HackerRank | 3.7/5 |
Unlock BitDegree Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BitDegree Product Quality vs. Competitors data and gain insights into your customers today.
BitDegree Pricing
BitDegree ROI & Value For Money
4/5
BitDegree has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock BitDegree's overall ROI score rated by its users and customers.
BitDegree Pricing vs. Competitors
Compared to its competitors, BitDegree's ROI score is rated right above HackerRank, and is preceded by Udemy.
| COMPANY | Pricing Score | |
|---|---|---|
| Udemy | 4/5 |
| BitDegree | 4/5 |
| HackerRank | 3.7/5 |
| Coursera | 3.6/5 |
Unlock BitDegree ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BitDegree ROI vs. Competitors data and gain insights into your customers today.
BitDegree Customer Satisfaction (CSAT)
BitDegree Customer Satisfaction (CSAT) Score
100 / 100
BitDegree has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BitDegree Customer Satisfaction vs. Competitors
Compared to its competitors, BitDegree's Customer Satisfaction score is rated right above Udemy.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| BitDegree | 100% |
| Udemy | 82% |
| Coursera | 75% |
| HackerRank | 70% |
Unlock BitDegree Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BitDegree Customer Satisfaction vs. Competitors data and gain insights into your customers today.
BitDegree Customer Service
5/5
BitDegree has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock BitDegree's overall Customer Service score rated by its users and customers.
About BitDegree's Customer Service
Address
Veiveriu g. 139, LT46389 Lithuania
Website
https://www.bitdegree.org
Phone Number
+37069805965
BitDegree's Social Links
BitDegree Customer Service vs. Competitors
Compared to its competitors, BitDegree's Customer Service score is rated right above Udemy.
| COMPANY | Customer Service Score | |
|---|---|---|
| BitDegree | 5/5 |
| Udemy | 4/5 |
| HackerRank | 3.6/5 |
| Coursera | 3.5/5 |
Unlock BitDegree Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full BitDegree Customer Service vs. Competitors data and gain insights into your customers today.
Consumer vs. Employees
BitDegree scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of BitDegree would recommend the brand to a friend. ENPS measures how likely BitDegree employees would recommend working at BitDegree to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
