Udemy NPS & Customer Reviews | Comparably
Udemy is
Ranked
#77
in
Business and Consumer Services Brands
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Udemy is ranked #77 in Business and Consumer Services Brands

About Udemy's Brand

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Udemy’s brand is ranked #505 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Udemy. When compared to other organizations within the Business and Consumer Services industry, Udemy is ranked #77. Among its major competitors, Udemy is ranked in 2nd place for NPS while getAbstract is 1st, and LinkedIn is 3rd. Overall, Udemy has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $700.00M

Brand at a Glance

81%
Customer Loyalty
4.1/5
Product Quality
4/5
Pricing
4/5
Customer Service

Udemy Ranking

Udemy NPS

Udemy's Net Promoter Score (NPS) is a 42 with 60% Promoters, 22% Passives, and 18% Detractors. Net Promoter Score tracks whether Udemy's customers would recommend using the product based on a scale of -100 to 100.

Udemy Overall NPS

42
NPS
60%Promoters
22%Passives
18%Detractors
Udemy Overall NPS

Udemy NPS Trend

-100
-50
0
50
100
Jun 2023
39
Jun 202339
Jul 2023
40
Jul 202340
Oct 2023
38
Oct 202338
Nov 2023
39
Nov 202339
Feb 2024
39
Feb 202439
Mar 2024
41
Mar 202441
Apr 2024
40
Apr 202440
Jul 2024
42
Jul 202442
Oct 2024
40
Oct 202440
Feb 2025
41
Feb 202541
Mar 2025
41
Mar 202541
Jul 2025
40
Jul 202540

How Other Brands Compare

Udemy is ranked first for NPS among its competitors. LinkedIn and Coursera come in second and third, with Skillshare coming in at #4. Among those competitors, it is the most valued company behind Coursera.

Udemy's Logo
Udemy
LinkedIn's Logo
LinkedIn
Coursera's Logo
Coursera
Skillshare's Logo
Skillshare
Global Ranking#505#29#569#887
NPS423320-3
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutral--
Valuation Updated every 24 hours for public companies$700.00M-$1.00B$100.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Udemy NPS by Gender

Male customers rated Udemy's NPS 5 points higher than Female customers.

Male

60

Udemy's NPS was rated 60 by Male customers on Comparably.

69%
Promoters
22%
Passives
9%
Detractors

Female

55

Udemy's NPS was rated 55 by Female customers on Comparably.

65%
Promoters
25%
Passives
10%
Detractors

Udemy NPS by Ethnicity

Udemy's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
67
Caucasian67
African American/Black
57
African American/Black57
Asian or Pacific Islander
57
Asian or Pacific Islander57
Other
34
Other34

Udemy NPS by Age

Udemy's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

0
20
40
60
80
100
Promoters
62%
Passives
33%
Detractors
5%
18-2562%33%5%
Promoters
50%
Passives
25%
Detractors
25%
26-3050%25%25%
Promoters
89%
Passives
11%
Detractors
0%
31-3589%11%0%
Promoters
0%
Passives
25%
Detractors
75%
36-400%25%75%
Promoters
89%
Passives
11%
Detractors
0%
41-4589%11%0%
Promoters
67%
Passives
33%
Detractors
0%
46-5067%33%0%
Promoters
67%
Passives
0%
Detractors
33%
51-5567%0%33%

Udemy NPS by Usage

Udemy's NPS was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100
-50
0
50
100
Less than 1 Year
46
Less than 1 Year46
1 to 2 Years
48
1 to 2 Years48
2 to 5 Years
36
2 to 5 Years36
5 to 10 Years
100
5 to 10 Years100

Udemy NPS vs. Competitors

Compared to its competitors, Udemy's NPS is rated right above LinkedIn, and is preceded by getAbstract.

Udemy NPS vs Companies in Business and Consumer Services

In the Business and Consumer Services industry, Udemy's NPS is rated right above Visa.

Udemy Customer Reviews

Out of the 11 Udemy customer reviews 11 were positive and 0 were constructive. Udemy customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Openness of courses, Practical, Diversity offers
What do you value most about this brand?
the variety of authentic courses available
What do you value most about this brand?
The wide range of educational opportunities.
What do you value most about this brand?
Relevant content, unique course material
What do you value most about this brand?
course content updated with market

Udemy Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Udemy users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

81
81%
19
19%
Udemy Customer Loyalty

Udemy Customer Loyalty Score by Gender

Male customers rated Udemy's Customer Loyalty score 1% higher than Female customers.

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Male
83%
Yes
Female
82%
Yes

Udemy Customer Loyalty Score by Ethnicity

Udemy's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

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90
out of 100
Caucasian
87
out of 100
African American/Black
81
out of 100
Asian or Pacific Islander
70
out of 100
Other

Udemy Customer Loyalty Score by Age

Udemy's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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0
20%
40%
60%
80%
100%
18-25
83%
18-2583%
26-30
78%
26-3078%
31-35
90%
31-3590%
36-40
33%
36-4033%
41-45
90%
41-4590%
46-50
70%
46-5070%
51-55
70%
51-5570%

Udemy Customer Loyalty Score by Usage

Udemy's Customer Loyalty score was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
84%
1 to 2 Years
80%
2 to 5 Years
76%
5 to 10 Years
100%

Udemy Customer Loyalty Score by Industry

Udemy's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech
79%
Accounting
100%
Arts and Entertainment
70%
Computer Hardware
100%
Education
100%
Marketing, Advertising and Research
70%

Udemy Customer Loyalty vs. Competitors

Compared to its competitors, Udemy's Customer Loyalty score is rated right above Skillsoft, and is preceded by LinkedIn.

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VS
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TakeLessons' Logo

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Customer Loyalty for Other Business and Consumer Services Brands

In the Business and Consumer Services industry, Udemy's Customer Loyalty score is rated right above Verizon, and is preceded by T-Mobile.

COMPANYCustomer Loyalty Score
USAA87%
Visa84%
T-Mobile82%
Udemy81%
Verizon80%
Bloomberg77%
FedEx74%
Allstate74%
Accenture71%

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Allstate's Logo
Accenture's Logo

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Udemy Product Quality

4.1/5

Udemy has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Udemy Product Information

Udemy’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Udemy's product the highest. Reviewers from the Arts and Entertainment industry rated Udemy the lowest at 3.8.

Website
http://www.udemy.com
Company Size
1,001-5,000 Employees

Industry

Tech
Ecommerce and Marketplaces
Education
SaaS

Quick Insights into Udemy Product Quality

Udemy's Product Quality score was rated highest by customers who have used Udemy's products/services for 5 to 10 Years, and rated lowest by customers ages 36-40.

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Ranked Udemy Product Quality the Highest

5 to 10 Years
4.7
46-50
4.6
Education
4.6

Ranked Udemy Product Quality the Lowest

Marketing, Advertising and Research
3.8
Other
3.5
36-40
2.4

Udemy Product Quality Score by Gender

Female customers rated Udemy's Product Quality score 0.1 stars higher than Male customers.

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Male

4.1/5

Female

4.2/5

Udemy Product Quality Score by Ethnicity

Udemy's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
African American/Black
4.3
African American/Black4.3
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
3.5
Other3.5

Udemy Product Quality Score by Age

Udemy's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4.4
26-304.4
31-35
4.1
31-354.1
36-40
2.4
36-402.4
41-45
4.4
41-454.4
46-50
4.6
46-504.6
51-55
3.5
51-553.5

Udemy Product Quality Score by Usage

Udemy's Product Quality score was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
4.2
1 to 2 Years
4
2 to 5 Years
4
5 to 10 Years
4.7

Udemy Product Quality Score by Industry

Udemy's Product Quality score was rated the highest by Education industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech
4.2
Accounting
3.9
Arts and Entertainment
3.8
Computer Hardware
4.3
Education
4.6
Marketing, Advertising and Research
3.8

Udemy Product Quality vs. Competitors

Compared to its competitors, Udemy's Product Quality score is rated right above LinkedIn, and is preceded by getAbstract.

COMPANYProduct Quality Score
getAbstract5/5
Udemy4.1/5
LinkedIn4/5
Coursera3.9/5
Skillsoft3.5/5
Skillshare3.2/5
Simplilearn2.9/5
New Mexico TechN/A
TakeLessonsN/A

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TakeLessons' Logo

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Product Quality for Other Business and Consumer Services Brands

In the Business and Consumer Services industry, Udemy's Product Quality score is rated right above Visa.

COMPANYProduct Quality Score
Udemy4.1/5
Visa4.1/5
Bloomberg4/5
Accenture3.7/5
FedEx3.6/5
USAA3.3/5
Verizon3.3/5
T-Mobile3.1/5
Allstate2.3/5

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Udemy Pricing

Udemy ROI & Value For Money

4/5

Udemy has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Udemy Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Computer Hardware industry. The users from the Marketing, Advertising and Research industry think that they had the lowest ROI from Udemy.

Quick Insights into Udemy ROI

Udemy's ROI score was rated highest by customers ages 31-35, and rated lowest by customers ages 36-40.

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Ranked Udemy ROI the Highest

31-35
4.6
African American/Black
4.5
5 to 10 Years
4.4

Ranked Udemy ROI the Lowest

Other
4
Marketing, Advertising and Research
3.1
36-40
2.4

Udemy ROI Score by Gender

Male customers rated Udemy's ROI score 0.1 stars higher than Female customers.

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Male

4.2/5

Female

4.1/5

Udemy ROI Score by Ethnicity

Udemy's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.4
Caucasian4.4
African American/Black
4.5
African American/Black4.5
Asian or Pacific Islander
4.2
Asian or Pacific Islander4.2
Other
4
Other4

Udemy ROI Score by Age

Udemy's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
18-25
4.2
18-254.2
26-30
4.5
26-304.5
31-35
4.6
31-354.6
36-40
2.4
36-402.4
41-45
4.4
41-454.4
46-50
4.3
46-504.3
51-55
3.3
51-553.3

Udemy ROI Score by Usage

Udemy's ROI score was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
4.1
1 to 2 Years
4.2
2 to 5 Years
4
5 to 10 Years
4.4

Udemy ROI Score by Industry

Udemy's ROI score was rated the highest by Computer Hardware industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech
4.1
Accounting
4
Arts and Entertainment
4.1
Computer Hardware
4.3
Education
4.1
Marketing, Advertising and Research
3.1

Udemy Pricing vs. Competitors

Compared to its competitors, Udemy's ROI score is rated right above LinkedIn, and is preceded by getAbstract.

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TakeLessons' Logo

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ROI for Other Business and Consumer Services Brands

In the Business and Consumer Services industry, Udemy's ROI score is rated right above Visa.

COMPANYPricing Score
Udemy4/5
Visa3.9/5
Bloomberg3.9/5
Accenture3.6/5
FedEx3.4/5
USAA3.2/5
Verizon3.1/5
T-Mobile3/5
Allstate2.3/5

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Udemy Customer Satisfaction (CSAT)

Udemy Customer Satisfaction (CSAT) Score

82 / 100

Udemy has an overall Customer Satisfaction score of 82 rated by its users and customers.

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Very Satisfied46%
Satisfied36%
Neither Satisfied nor Dissatisfied11%
Dissatisfied1%
Very Dissatisfied6%
Very Satisfied
46%
Satisfied
36%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
1%
Very Dissatisfied
6%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Udemy Customer Satisfaction

Udemy's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by Other customers.

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Ranked Udemy Customer Satisfaction the Highest

26-30
100%
5 to 10 Years
100%
African American/Black
100%

Ranked Udemy Customer Satisfaction the Lowest

Male
84%
Less than 1 Year
83%
Other
63%

Udemy Customer Satisfaction Score by Gender

Female customers rated Udemy's Customer Satisfaction score 9 points higher than Male customers.

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84 / 100
Male
Very Satisfied
28%
Satisfied
56%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
6%
93 / 100
Female
Very Satisfied
50%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
7%

Udemy Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Udemy's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100
Very Satisfied33%
Satisfied67%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Udemy's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied80%
Satisfied20%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Udemy's Customer Satisfaction (CSAT) score was rated 92% according to Asian or Pacific Islander users and customers.

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92 / 100
Very Satisfied23%
Satisfied69%
Neither Satisfied nor Dissatisfied8%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
23%
Satisfied
69%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Udemy's Customer Satisfaction (CSAT) score was rated 63% according to Other users and customers.

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63 / 100
Very Satisfied38%
Satisfied25%
Neither Satisfied nor Dissatisfied12%
Dissatisfied0%
Very Dissatisfied25%
Very Satisfied
38%
Satisfied
25%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
25%

Udemy Customer Satisfaction Score by Age

Udemy's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25 CSAT Score
88%
Very Satisfied
13%
Satisfied
75%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
0%
18-2588%
26-30 CSAT Score
100%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
26-30100%
31-35 CSAT Score
87%
Very Satisfied
50%
Satisfied
37%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
13%
31-3587%
41-45 CSAT Score
100%
Very Satisfied
43%
Satisfied
57%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%

Udemy Customer Satisfaction Score by Usage

Udemy's Customer Satisfaction score was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
83
1 to 2 Years
86
2 to 5 Years
88
5 to 10 Years
100

Udemy Customer Satisfaction Score by Industry

Udemy's Customer Satisfaction score was rated 88 points by Tech industry customers.

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Tech
88

Udemy Customer Satisfaction vs. Competitors

Compared to its competitors, Udemy's Customer Satisfaction score is rated right above Skillsoft, and is preceded by getAbstract.

COMPANYCustomer Satisfaction (CSAT) Score
getAbstract100%
Udemy82%
Skillsoft77%
LinkedIn76%
Coursera75%
Skillshare52%
Simplilearn44%
New Mexico Tech0%
TakeLessons0%

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Skillsoft's Logo
LinkedIn's Logo
Coursera's Logo
Skillshare's Logo
Simplilearn's Logo
New Mexico Tech's Logo
TakeLessons' Logo

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Customer Satisfaction for Other Business and Consumer Services Brands

In the Business and Consumer Services industry, Udemy's Customer Satisfaction score is rated right above Visa.

COMPANYCustomer Satisfaction (CSAT) Score
Udemy82%
Visa82%
Bloomberg76%
Accenture75%
FedEx65%
Verizon55%
T-Mobile50%
Allstate33%
USAA30%

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Udemy's Logo
VS
Visa's Logo
Bloomberg's Logo
Accenture's Logo
FedEx's Logo
Verizon's Logo
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Udemy Customer Service

4/5

Udemy has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Udemy's Customer Service

Address

600 Harrison St, San Francisco, CA, San Francisco, CA 94107


Website

http://www.udemy.com

Quick Insights into Udemy Customer Service

Udemy's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 36-40.

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Ranked Udemy Customer Service the Highest

31-35
4.5
5 to 10 Years
4.4
Caucasian
4.4

Ranked Udemy Customer Service the Lowest

2 to 5 Years
3.6
Computer Hardware
3.1
36-40
2.2

Udemy Customer Service Score by Gender

Female customers rated Udemy's Customer Service score 0.3 stars higher than Male customers.

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Male

4/5

Female

4.3/5

Udemy Customer Service Score by Ethnicity

Udemy's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
4.4
Caucasian4.4
African American/Black
4.3
African American/Black4.3
Asian or Pacific Islander
4
Asian or Pacific Islander4
Other
4
Other4

Udemy Customer Service Score by Age

Udemy's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
18-25
4.2
18-254.2
26-30
4.2
26-304.2
31-35
4.5
31-354.5
36-40
2.2
36-402.2
41-45
4.4
41-454.4
46-50
4.1
46-504.1
51-55
3.3
51-553.3

Udemy Customer Service Score by Usage

Udemy's Customer Service score was rated the highest by customers who have used Udemy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
3.9
1 to 2 Years
4.3
2 to 5 Years
3.6
5 to 10 Years
4.4

Udemy Customer Service Score by Industry

Udemy's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Computer Hardware industry customers.

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Tech
3.9
Accounting
3.9
Arts and Entertainment
4.3
Computer Hardware
3.1
Education
4.3
Marketing, Advertising and Research
3.5

Udemy Customer Service vs. Competitors

Compared to its competitors, Udemy's Customer Service score is rated right above LinkedIn, and is preceded by getAbstract.

COMPANYCustomer Service Score
getAbstract5/5
Udemy4/5
LinkedIn3.7/5
Coursera3.5/5
Skillsoft3.2/5
Skillshare3.2/5
Simplilearn2.8/5
New Mexico TechN/A
TakeLessonsN/A

Unlock Udemy Customer Service vs. Competitors Data

Udemy's Logo
VS
getAbstract's Logo
LinkedIn's Logo
Coursera's Logo
Skillsoft's Logo
Skillshare's Logo
Simplilearn's Logo
New Mexico Tech's Logo
TakeLessons' Logo

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Customer Service for Other Business and Consumer Services Brands

In the Business and Consumer Services industry, Udemy's Customer Service score is rated right above Visa.

COMPANYCustomer Service Score
Udemy4/5
Visa4/5
Bloomberg4/5
Accenture3.8/5
FedEx3.5/5
USAA3.3/5
Verizon3.2/5
T-Mobile3/5
Allstate2.4/5

Unlock Udemy Customer Service vs. Companies in Business and Consumer Services Data

Udemy's Logo
VS
Visa's Logo
Bloomberg's Logo
Accenture's Logo
FedEx's Logo
USAA's Logo
Verizon's Logo
T-Mobile's Logo
Allstate's Logo

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Udemy as an Employer

4.2/5

Udemy has a 4.2/5 stars for its overall company culture rated by their employees

  Udemy CEO
top
25%
CEO of Udemy

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Udemy scored a 42 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of Udemy would recommend the brand to a friend. ENPS measures how likely Udemy employees would recommend working at Udemy to a friend.

Net Promoter Score

42
NPS Score
60%Promoters
22%Passive
18%Detractors

Employee Net Promoter Score

33
eNPS Score
53%Promoters
27%Passive
20%Detractors

Global Ranking Snapshot

Udemy is ranked #505 in the Global Top 100 Brands. It ranks just behind GoPro and just ahead of Boston Consulting Group.

RANKCOMPANYCEOINDUSTRY
503
McAfee  McAfee CEO
Peter Leav
Tech
504
GoPro  GoPro CEO
Nick Woodman
Tech
505
Udemy  Udemy CEO
Greg Brown
Business and Consumer Services
506
Boston Consulting Group  Boston Consulting Group CEO
Christoph Schweizer
Business and Consumer Services
507
Malwarebytes  Malwarebytes CEO
Marcin Kleczynski
Tech
508
Upwork  Upwork CEO
Hayden Brown
Tech
509
Zendesk  Zendesk CEO
Tom Eggemeier
Tech

Business and Consumer Services Ranking Snapshot

Udemy is ranked #77 in the Business and Consumer Services Industry. It ranks just behind McAfee and just ahead of Boston Consulting Group.

RANKCOMPANYLocation
75
Infosys
New York City, NY
76
McAfee
Santa Clara, CA
77
Udemy
San Francisco, CA
78
Boston Consulting Group
Boston, MA
79
Malwarebytes
Santa Clara, CA
80
Upwork
San Francisco, CA
81
Zendesk
San Francisco, CA