

Online training for digital-economy skills: data/AI, marketing, IT, PMP, cyber secuirty and more. Among its major competitors, Simplilearn is ranked in 6th place for NPS while Udemy is 1st, and Pluralsight is 2nd.Their current valuation is $85.00M
Simplilearn's Net Promoter Score (NPS) is a -5 with 45% Promoters, 5% Passives, and 50% Detractors. Net Promoter Score tracks whether Simplilearn's customers would recommend using the product based on a scale of -100 to 100.
| 45% | Promoters |
|---|---|
| 5% | Passives |
| 50% | Detractors |
| Summary | Date | Score |
|---|---|---|
Feb 2023 11 | Feb 2023 | 11 |
Apr 2023 6 | Apr 2023 | 6 |
Jun 2023 4 | Jun 2023 | 4 |
Aug 2023 -6 | Aug 2023 | -6 |
Sep 2023 -9 | Sep 2023 | -9 |
Oct 2023 -10 | Oct 2023 | -10 |
Jan 2024 -8 | Jan 2024 | -8 |
Feb 2024 -5 | Feb 2024 | -5 |
Mar 2024 -3 | Mar 2024 | -3 |
Jun 2024 -5 | Jun 2024 | -5 |
Jul 2024 -3 | Jul 2024 | -3 |
Aug 2024 -5 | Aug 2024 | -5 |
Simplilearn is ranked #4 for NPS among its competitors. Udemy and Pluralsight come in first and second, with Coursera coming in at third. Among those competitors, it is the lowest valued company behind Pluralsight.
![]() Simplilearn | ![]() Udemy | ![]() Coursera | ![]() Pluralsight | |
| Global Ranking | #- | #505 | #569 | #641 |
| NPS | -5 | 42 | 20 | 33 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $85.00M | $700.00M | $1.00B | $2.57B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Simplilearn's NPS 122 points higher than Male customers.
Simplilearn's NPS was rated -82 by Male customers on Comparably.
Simplilearn's NPS was rated 40 by Female customers on Comparably.
Simplilearn's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black -34 | African American/Black | -34 |
Asian or Pacific Islander -42 | Asian or Pacific Islander | -42 |
Other -50 | Other | -50 |
Simplilearn's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Simplilearn's NPS was rated the highest by customers who have used Simplilearn's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -40 | Less than 1 Year | -40 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
Compared to its competitors, Simplilearn's NPS is rated right above Global Knowledge, and is preceded by KnowledgeHut.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Udemy | 42 |
![]() | Pluralsight | 33 |
![]() | Coursera | 20 |
![]() | Udacity | 19 |
![]() | Skillsoft | 18 |
![]() | Fullbridge | N/A |
![]() | GreyCampus | N/A |
![]() | KnowledgeHut | N/A |
![]() | Simplilearn | -5 |
![]() | Global Knowledge | -20 |
Out of the 3 Simplilearn customer reviews 0 were positive and 3 were constructive. Simplilearn customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of Simplilearn users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Male customers rated Simplilearn's Customer Loyalty score 11% higher than Female customers.
Simplilearn's Customer Loyalty score was rated the highest by Other customers, and the lowest by African American/Black customers.
% who answered "Yes"
Simplilearn's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
26-30 100% | 26-30 | 100% |
Simplilearn's Customer Loyalty score was rated the highest by customers who have used Simplilearn's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Simplilearn's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Simplilearn's Customer Loyalty score is rated right above Global Knowledge, and is preceded by Coursera.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Pluralsight | 83% |
![]() | Udemy | 81% |
![]() | Udacity | 78% |
![]() | Skillsoft | 76% |
![]() | Coursera | 75% |
![]() | Simplilearn | 70% |
![]() | Global Knowledge | 60% |
![]() | Fullbridge | N/A |
![]() | GreyCampus | N/A |
![]() | KnowledgeHut | N/A |
Simplilearn has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
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Simplilearn’s product quality score is a 2.9 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Simplilearn's product the highest. Reviewers from the Tech industry rated Simplilearn the lowest at 2.8.
Simplilearn's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers who have used Simplilearn's products/services for 1 to 2 Years.
Female customers rated Simplilearn's Product Quality score 1.8 stars higher than Male customers.
Simplilearn's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 3.1 | African American/Black | 3.1 |
Asian or Pacific Islander 2.2 | Asian or Pacific Islander | 2.2 |
Other 3.2 | Other | 3.2 |
Simplilearn's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 4.6 | 18-25 | 4.6 |
26-30 2.6 | 26-30 | 2.6 |
Simplilearn's Product Quality score was rated the highest by customers who have used Simplilearn's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Simplilearn's Product Quality score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Compared to its competitors, Simplilearn's Product Quality score is rated right above Fullbridge, and is preceded by Global Knowledge.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Pluralsight | 4.2/5 |
![]() | Udemy | 4.1/5 |
![]() | Udacity | 3.9/5 |
![]() | Coursera | 3.9/5 |
![]() | Skillsoft | 3.5/5 |
![]() | Global Knowledge | 3.3/5 |
![]() | Simplilearn | 2.9/5 |
![]() | Fullbridge | N/A |
![]() | GreyCampus | N/A |
![]() | KnowledgeHut | N/A |
Simplilearn has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Tech industry think that they had the lowest ROI from Simplilearn.
Simplilearn's ROI score was rated highest by Female customers, and rated lowest by Male customers.
Female customers rated Simplilearn's ROI score 2.2 stars higher than Male customers.
Simplilearn's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 1.6 | African American/Black | 1.6 |
Asian or Pacific Islander 1.9 | Asian or Pacific Islander | 1.9 |
Other 2.6 | Other | 2.6 |
Simplilearn's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 2.3 | 26-30 | 2.3 |
Simplilearn's ROI score was rated the highest by customers who have used Simplilearn's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Simplilearn's ROI score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, Simplilearn's ROI score is rated right above Fullbridge, and is preceded by Global Knowledge.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Udemy | 4/5 |
![]() | Pluralsight | 3.7/5 |
![]() | Coursera | 3.6/5 |
![]() | Udacity | 3.6/5 |
![]() | Skillsoft | 3.5/5 |
![]() | Global Knowledge | 3/5 |
![]() | Simplilearn | 2.8/5 |
![]() | Fullbridge | N/A |
![]() | GreyCampus | N/A |
![]() | KnowledgeHut | N/A |
Simplilearn has an overall Customer Satisfaction score of 44 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Simplilearn's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Simplilearn's products/services for 1 to 2 Years.
Female customers rated Simplilearn's Customer Satisfaction score 53 points higher than Male customers.
Very Satisfied | 18% | |
|---|---|---|
Satisfied | 9% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 18% | |
Very Dissatisfied | 55% |
Very Satisfied | 40% | |
|---|---|---|
Satisfied | 40% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Simplilearn's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.
Simplilearn's Customer Satisfaction (CSAT) score was rated 29% according to Asian or Pacific Islander users and customers.
Simplilearn's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.
Simplilearn's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 33% |
Simplilearn's Customer Satisfaction score was rated the highest by customers who have used Simplilearn's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Simplilearn's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, Simplilearn's Customer Satisfaction score is rated right above Fullbridge, and is preceded by Global Knowledge.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Udemy | 82% |
![]() | Pluralsight | 82% |
![]() | Udacity | 79% |
![]() | Skillsoft | 77% |
![]() | Coursera | 75% |
![]() | Global Knowledge | 50% |
![]() | Simplilearn | 44% |
![]() | Fullbridge | 0% |
![]() | GreyCampus | 0% |
![]() | KnowledgeHut | 0% |
Simplilearn has an overall Customer Service score of 2.8 out of 5 stars rated by its users and customers.
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201 Spear St, San Francisco, CA 94105
http://www.simplilearncourses.com
844) 532-7688
Simplilearn's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
Female customers rated Simplilearn's Customer Service score 1.9 stars higher than Male customers.
Simplilearn's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
Other 2.4 | Other | 2.4 |
Simplilearn's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
26-30 2.8 | 26-30 | 2.8 |
Simplilearn's Customer Service score was rated the highest by customers who have used Simplilearn's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Simplilearn's Customer Service score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Simplilearn's Customer Service score is rated right above Fullbridge, and is preceded by Global Knowledge.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Udemy | 4/5 |
![]() | Udacity | 3.7/5 |
![]() | Pluralsight | 3.6/5 |
![]() | Coursera | 3.5/5 |
![]() | Skillsoft | 3.2/5 |
![]() | Global Knowledge | 3/5 |
![]() | Simplilearn | 2.8/5 |
![]() | Fullbridge | N/A |
![]() | GreyCampus | N/A |
![]() | KnowledgeHut | N/A |
Simplilearn has a 4.2/5 stars for its overall company culture rated by their employees

Simplilearn scored a -5 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Simplilearn would recommend the brand to a friend. ENPS measures how likely Simplilearn employees would recommend working at Simplilearn to a friend.
| 45% | Promoters |
|---|---|
| 5% | Passive |
| 50% | Detractors |
| 58% | Promoters |
|---|---|
| 0% | Passive |
| 42% | Detractors |