About Bontact's Brand
Bontact is a communication tool that enables site visitors to communicate with the customers through live chat, callback, text, and email. Among its major competitors, Bontact is ranked in 7th place for NPS while Olark is 1st, and LiveChat is 2nd.
Brand at a Glance
Bontact Ranking
- #4 / 4 of its competitors
Bontact Product Quality
Bontact has an overall Product Quality score of 2 out of 5 stars rated by its users and customers.
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Bontact Product Information
Bontact serves markets in the United States. Bontact supports Web and Android devices and offers products for small and medium sized businesses.
Bontact’s product quality score is a 2 out of 5 as rated by its users and customers.
- Website
- http://www.bontact.com
- Company Size
- 11-50 Employees
Industry
Languages Supported
Product Type
Bontact Product Quality vs. Competitors
Compared to its competitors, Bontact's Product Quality score is rated right below LivePerson.
| COMPANY | Product Quality Score | |
|---|---|---|
 | LiveChat | 4.4/5 |
 | Olark | 4.4/5 |
 | Zendesk | 4.2/5 |
 | Helponclick | 3.7/5 |
 | LivePerson | 3.6/5 |
| Bontact | 2/5 |
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Bontact Pricing
Bontact ROI & Value For Money
Bontact has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Bontact Pricing Plans
Bontact has a pricing structure that accommodates small and medium businesses. Starting from $30/month, Bontact uses a subscription model and offers the following: $53/month billed monthly or $95/month billed annually for 3 agent seats, $119/month billed monthly or $286/month billed annually for 6 agent seats, and $249/month billed monthly or $598/month billed annually for 1 0 agent seats.
Who Uses Bontact?
Bontact Pricing vs. Competitors
Compared to its competitors, Bontact's ROI score is rated right below Helponclick.
| COMPANY | Pricing Score | |
|---|---|---|
| LiveChat | 4.4/5 |
| Olark | 4.4/5 |
| Zendesk | 4/5 |
| LivePerson | 3.6/5 |
| Helponclick | 3.1/5 |
| Bontact | 1.5/5 |
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Bontact Customer Service
Bontact has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
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About Bontact's Customer Service
Address
580 5th Ave, SUITE 702 10036, New York City, NY
Website
http://www.bontact.com
Phone Number
97236166201
Bontact Customer Service vs. Competitors
Compared to its competitors, Bontact's Customer Service score is rated right below Helponclick.
| COMPANY | Customer Service Score | |
|---|---|---|
| Olark | 5/5 |
| LiveChat | 5/5 |
| Zendesk | 4/5 |
| LivePerson | 3.3/5 |
| Helponclick | 2.6/5 |
| Bontact | 2.6/5 |
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