28
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Buckle
Marketing or Exec? Claim Your Free Account
About Buckle's Brand
"The Buckle operates as a retailer of casual apparel, footwear and accessories." Among its major competitors, Buckle is ranked in 2nd place for NPS while American Eagle Outfitters is 1st, and Maurice's is 3rd.Their current market cap is $1.98B
Brand at a Glance
77%
Customer Loyalty
3.8/5
Product Quality
3.4/5
Pricing
3.8/5
Customer Service
Buckle Ranking
- #2 / 4 of its competitors
Buckle NPS
Buckle 's Net Promoter Score (NPS) is a 28 with 53% Promoters, 22% Passives, and 25% Detractors. Net Promoter Score tracks whether Buckle 's customers would recommend using the product based on a scale of -100 to 100.
Buckle Overall NPS
| 53% | Promoters |
|---|---|
| 22% | Passives |
| 25% | Detractors |
Buckle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2024 28 | Dec 2024 | 28 |
Jan 2025 26 | Jan 2025 | 26 |
Feb 2025 26 | Feb 2025 | 26 |
Mar 2025 25 | Mar 2025 | 25 |
Apr 2025 25 | Apr 2025 | 25 |
May 2025 25 | May 2025 | 25 |
Jul 2025 28 | Jul 2025 | 28 |
Aug 2025 25 | Aug 2025 | 25 |
Sep 2025 27 | Sep 2025 | 27 |
Oct 2025 27 | Oct 2025 | 27 |
Nov 2025 27 | Nov 2025 | 27 |
Dec 2025 27 | Dec 2025 | 27 |
How Other Brands Compare
Buckle is ranked second for NPS among its competitors. American Eagle Outfitters and Maurice's come in first and third, with Macy's coming in at #4. Among those competitors, it is the second most valued company behind Macy's.
Buckle |  American Eagle Outfitters |  Macy's |  Maurice's | |
| Global Ranking | #- | #25 | #254 | #- |
| NPS | 28 | 44 | -11 | 19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $1.98B | $4.15B | $4.88B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Buckle NPS by Gender
Male customers rated Buckle 's NPS 33 points higher than Female customers.
Male
43
Buckle 's NPS was rated 43 by Male customers on Comparably.
57%
Promoters
29%
Passives
14%
Detractors
Female
10
Buckle 's NPS was rated 10 by Female customers on Comparably.
41%
Promoters
28%
Passives
31%
Detractors
Buckle NPS by Ethnicity
Buckle 's NPS was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 25 | Caucasian | 25 |
Hispanic or Latino 0 | Hispanic or Latino | 0 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other 20 | Other | 20 |
Buckle NPS by Age
Buckle 's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Buckle NPS by Usage
Buckle 's NPS was rated the highest by customers who have used Buckle 's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 29 | 2 to 5 Years | 29 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years 28 | Over 10 Years | 28 |
Buckle NPS vs. Competitors
Compared to its competitors, Buckle 's NPS is rated right above Maurice's , and is preceded by American Eagle Outfitters.
| COMPANY | NPS Score | |
|---|---|---|
| American Eagle Outfitters | 44 |
| Buckle | 28 |
| Maurice's | 19 |
 | Next | 13 |
 | DSTLD | N/A |
| Macy's | -11 |
 | Pacific Sunwear | -20 |
Buckle Customer Reviews
Out of the 15 Buckle customer reviews 11 were positive and 4 were constructive. Buckle customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Buckle Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Buckle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Buckle Customer Loyalty Score by Gender
Male customers rated Buckle 's Customer Loyalty score 6% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Buckle .
Male
87%
Yes
Female
81%
Yes
Buckle Customer Loyalty Score by Ethnicity
Buckle 's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Buckle .
87
out of 100
Caucasian
100
out of 100
Hispanic or Latino
70
out of 100
Asian or Pacific Islander
64
out of 100
Other
Buckle Customer Loyalty Score by Age
Buckle 's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Buckle .
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 91% | 18-25 | 91% |
26-30 70% | 26-30 | 70% |
31-35 70% | 31-35 | 70% |
36-40 100% | 36-40 | 100% |
41-45 82% | 41-45 | 82% |
46-50 82% | 46-50 | 82% |
Buckle Customer Loyalty Score by Usage
Buckle 's Customer Loyalty score was rated the highest by customers who have used Buckle 's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Buckle Customer Loyalty Score by Industry
Buckle 's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Buckle Customer Loyalty vs. Competitors
Compared to its competitors, Buckle 's Customer Loyalty score is rated right above Macy's, and is preceded by Next.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| American Eagle Outfitters | 87% |
| Maurice's | 81% |
| Next | 78% |
| Buckle | 77% |
| Macy's | 77% |
| Pacific Sunwear | 53% |
| DSTLD | N/A |
Unlock Buckle Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Buckle Customer Loyalty vs. Competitors data and gain insights into your customers today.
Buckle Product Quality
3.8/5
Buckle has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Buckle's overall Product Quality score rated by its users and customers.
Buckle Product Information
Buckle ’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Buckle 's product the highest. Reviewers from the Arts and Entertainment industry rated Buckle the lowest at 3.9.
- Website
- http://www.buckle.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Retail
Quick Insights into Buckle Product Quality
Buckle 's Product Quality score was rated highest by Hispanic or Latino customers, and rated lowest by customers ages 26-30.
Sign Up to unlock insights into how customers have ranked Buckle's Product Quality.
Ranked Buckle Product Quality the Highest
Ranked Buckle Product Quality the Lowest
Buckle Product Quality Score by Gender
Male customers rated Buckle 's Product Quality score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Buckle .
Male
3.8/5
Female
3.6/5
Buckle Product Quality Score by Ethnicity
Buckle 's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Buckle .
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 4.8 | Hispanic or Latino | 4.8 |
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 3.4 | Other | 3.4 |
Buckle Product Quality Score by Age
Buckle 's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Buckle .
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
26-30 2 | 26-30 | 2 |
31-35 3.5 | 31-35 | 3.5 |
36-40 4.5 | 36-40 | 4.5 |
41-45 3.2 | 41-45 | 3.2 |
46-50 3.7 | 46-50 | 3.7 |
Buckle Product Quality Score by Usage
Buckle 's Product Quality score was rated the highest by customers who have used Buckle 's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Buckle Product Quality Score by Industry
Buckle 's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Buckle Product Quality vs. Competitors
Compared to its competitors, Buckle 's Product Quality score is rated right above Maurice's , and is preceded by Next.
| COMPANY | Product Quality Score | |
|---|---|---|
| American Eagle Outfitters | 4.2/5 |
| Next | 3.9/5 |
| Buckle | 3.8/5 |
| Maurice's | 3.6/5 |
| Macy's | 3.1/5 |
| Pacific Sunwear | 3.1/5 |
| DSTLD | N/A |
Unlock Buckle Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Buckle Product Quality vs. Competitors data and gain insights into your customers today.
Buckle Pricing
Buckle ROI & Value For Money
3.4/5
Buckle has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Buckle's overall ROI score rated by its users and customers.
Buckle Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Accounting industry think that they had the lowest ROI from Buckle .
Quick Insights into Buckle ROI
Buckle 's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Buckle's ROI score.
Ranked Buckle ROI the Highest
Ranked Buckle ROI the Lowest
Buckle ROI Score by Gender
Female customers rated Buckle 's ROI score 0.1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Buckle .
Male
3.2/5
Female
3.3/5
Buckle ROI Score by Ethnicity
Buckle 's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Buckle .
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Hispanic or Latino 3.4 | Hispanic or Latino | 3.4 |
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 2.1 | Other | 2.1 |
Buckle ROI Score by Age
Buckle 's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Buckle .
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
26-30 2.5 | 26-30 | 2.5 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4 | 36-40 | 4 |
41-45 3.1 | 41-45 | 3.1 |
46-50 3.5 | 46-50 | 3.5 |
Buckle ROI Score by Usage
Buckle 's ROI score was rated the highest by customers who have used Buckle 's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Buckle ROI Score by Industry
Buckle 's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Buckle Pricing vs. Competitors
Compared to its competitors, Buckle 's ROI score is rated right above Pacific Sunwear, and is preceded by Maurice's .
| COMPANY | Pricing Score | |
|---|---|---|
| American Eagle Outfitters | 3.8/5 |
| Next | 3.8/5 |
| Maurice's | 3.5/5 |
| Buckle | 3.4/5 |
| Pacific Sunwear | 3.1/5 |
| Macy's | 3.1/5 |
| DSTLD | N/A |
Unlock Buckle ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Buckle ROI vs. Competitors data and gain insights into your customers today.
Buckle Customer Satisfaction (CSAT)
Buckle Customer Satisfaction (CSAT) Score
75 / 100
Buckle has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
47%
Satisfied
28%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
6%
Very Dissatisfied
10%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Buckle Customer Satisfaction
Buckle 's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers from the Arts and Entertainment industry.
Sign Up to unlock insights into how customers have ranked Buckle's Customer Satisfaction.
Ranked Buckle Customer Satisfaction the Highest
Ranked Buckle Customer Satisfaction the Lowest
Buckle Customer Satisfaction Score by Gender
Female customers rated Buckle 's Customer Satisfaction score 4 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Buckle .
72 / 100
MaleVery Satisfied | 29% | |
|---|---|---|
Satisfied | 43% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 14% | |
Very Dissatisfied | 14% |
76 / 100
FemaleVery Satisfied | 52% | |
|---|---|---|
Satisfied | 24% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 10% | |
Very Dissatisfied | 14% |
Buckle Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Buckle's Customer Satisfaction (CSAT) score was rated 65% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Buckle .
65 / 100
Very Satisfied
50%
Satisfied
15%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
15%
CSAT according to Hispanic or Latino
Buckle's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Buckle .
100 / 100
Very Satisfied
40%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Buckle's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Buckle .
100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Buckle's Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Buckle .
80 / 100
Very Satisfied
40%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
Buckle Customer Satisfaction Score by Age
Buckle 's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Buckle .
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 67% | |||||||||||||||
| 31-35 | 67% | |||||||||||||||
| 36-40 | 75% | |||||||||||||||
| 41-45 | 60% | |||||||||||||||
| 46-50 | 60% |
Buckle Customer Satisfaction Score by Usage
Buckle 's Customer Satisfaction score was rated the highest by customers who have used Buckle 's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Buckle Customer Satisfaction Score by Industry
Buckle 's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Buckle Customer Satisfaction Score by Industry",
"text": "Buckle 's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Accounting",
"groupId": 495,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Buckle 's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 60,
"stars": 0,
"csatScore": 60,
"text": "Buckle 's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 60
}
]
}Buckle Customer Satisfaction vs. Competitors
Compared to its competitors, Buckle 's Customer Satisfaction score is rated right above Maurice's , and is preceded by American Eagle Outfitters.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Next | 90% |
| American Eagle Outfitters | 82% |
| Buckle | 75% |
| Maurice's | 72% |
| Macy's | 52% |
| Pacific Sunwear | 50% |
| DSTLD | 0% |
Unlock Buckle Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Buckle Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Buckle Customer Service
3.8/5
Buckle has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Buckle's overall Customer Service score rated by its users and customers.
About Buckle 's Customer Service
Address
Kearney, NE
Website
http://www.buckle.com/
Phone Number
(800) 607-9788
Quick Insights into Buckle Customer Service
Buckle 's Customer Service score was rated highest by customers ages 31-35, and rated lowest by customers ages 26-30.
Sign Up to unlock insights into how customers have ranked Buckle's Customer Service score.
Ranked Buckle Customer Service the Highest
Ranked Buckle Customer Service the Lowest
Buckle Customer Service Score by Gender
Male customers rated Buckle 's Customer Service score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Buckle .
Male
3.9/5
Female
3.5/5
Buckle Customer Service Score by Ethnicity
Buckle 's Customer Service score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Buckle .
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Hispanic or Latino 3.7 | Hispanic or Latino | 3.7 |
Asian or Pacific Islander 3 | Asian or Pacific Islander | 3 |
Other 3.5 | Other | 3.5 |
Buckle Customer Service Score by Age
Buckle 's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Buckle .
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 1.6 | 26-30 | 1.6 |
31-35 4.8 | 31-35 | 4.8 |
36-40 4.5 | 36-40 | 4.5 |
41-45 2.7 | 41-45 | 2.7 |
46-50 3.6 | 46-50 | 3.6 |
Buckle Customer Service Score by Usage
Buckle 's Customer Service score was rated the highest by customers who have used Buckle 's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Buckle Customer Service Score by Industry
Buckle 's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Buckle Customer Service vs. Competitors
Compared to its competitors, Buckle 's Customer Service score is rated right above Next, and is preceded by American Eagle Outfitters.
| COMPANY | Customer Service Score | |
|---|---|---|
| American Eagle Outfitters | 4/5 |
| Buckle | 3.8/5 |
| Next | 3.6/5 |
| Maurice's | 3.4/5 |
| Macy's | 2.9/5 |
| Pacific Sunwear | 2.8/5 |
| DSTLD | N/A |
Unlock Buckle Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Buckle Customer Service vs. Competitors data and gain insights into your customers today.
Buckle as an Employer
3.7/5
Buckle has a 3.7/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Buckle scored a 28 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Buckle would recommend the brand to a friend. ENPS measures how likely Buckle employees would recommend working at Buckle to a friend.
Net Promoter Score
28
NPS Score
| 53% | Promoters |
|---|---|
| 22% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 47% | Promoters |
|---|---|
| 16% | Passive |
| 37% | Detractors |
