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NPS
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Cabot Microelectronics Corporation
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About Cabot Microelectronics Corporation's Brand
Chemical Mechanical Planarization (CMP) is a polishing process. Among its major competitors, Cabot Microelectronics Corporation is ranked in 4th place for NPS while Applied Materials is 1st, and OmniVision Technologies is 2nd.Their current market cap is $4.97B
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
4/5
Customer Service
Cabot Microelectronics Corporation Ranking
- #2 / 4 of its competitors
Cabot Microelectronics Corporation NPS
Cabot Microelectronics Corporation's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Cabot Microelectronics Corporation's customers would recommend using the product based on a scale of -100 to 100.
Cabot Microelectronics Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Cabot Microelectronics Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 0 | Oct 2024 | 0 |
How Other Brands Compare
Cabot Microelectronics Corporation is ranked second for NPS among its competitors. Applied Materials and inTest come in first and third, with MagnaChip Semiconductor coming in at #4. Among those competitors, it is the second most valued company behind Applied Materials.
Cabot Microelectronics Corporation |  Applied Materials |  MagnaChip Semiconductor | inTest | |
| Global Ranking | #- | #485 | #- | #- |
| NPS | 0 | 27 | - | - |
| Valuation Updated every 24 hours for public companies | $4.97B | $109.62B | $467.88M | $92.13M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cabot Microelectronics Corporation NPS vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's NPS is rated right below ATMI.
| COMPANY | NPS Score | |
|---|---|---|
| Applied Materials | 27 |
 | OmniVision Technologies | 11 |
 | ATMI | 0 |
| Cabot Microelectronics Corporation | 0 |
Cabot Microelectronics Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Cabot Microelectronics Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cabot Microelectronics Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's Customer Loyalty score is rated right above OmniVision Technologies, and is preceded by ATMI.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ATMI | 100% |
| Cabot Microelectronics Corporation | 100% |
| OmniVision Technologies | 83% |
| Applied Materials | 74% |
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Cabot Microelectronics Corporation Product Quality
4/5
Cabot Microelectronics Corporation has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Cabot Microelectronics Corporation Product Information
Cabot Microelectronics Corporation’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.cabotcmp.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Energy
Hardware and Devices
Cabot Microelectronics Corporation Product Quality vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's Product Quality score is rated right above Applied Materials, and is preceded by ATMI.
| COMPANY | Product Quality Score | |
|---|---|---|
| ATMI | 4/5 |
| Cabot Microelectronics Corporation | 4/5 |
| Applied Materials | 3.8/5 |
| OmniVision Technologies | 3.8/5 |
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Cabot Microelectronics Corporation Pricing
Cabot Microelectronics Corporation ROI & Value For Money
5/5
Cabot Microelectronics Corporation has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Cabot Microelectronics Corporation Pricing vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's ROI score is rated right above Applied Materials.
| COMPANY | Pricing Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 5/5 |
| Applied Materials | 3.7/5 |
| ATMI | 3.5/5 |
| OmniVision Technologies | 3/5 |
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Cabot Microelectronics Corporation Customer Satisfaction (CSAT)
Cabot Microelectronics Corporation Customer Satisfaction (CSAT) Score
100 / 100
Cabot Microelectronics Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Cabot Microelectronics Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's Customer Satisfaction score is rated right above Applied Materials.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 100% |
| Applied Materials | 75% |
| OmniVision Technologies | 66% |
| ATMI | 0% |
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Cabot Microelectronics Corporation Customer Service
4/5
Cabot Microelectronics Corporation has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Cabot Microelectronics Corporation's Customer Service
Address
Aurora, IL
Website
http://www.cabotcmp.com
Phone Number
630-375-6631
Cabot Microelectronics Corporation Customer Service vs. Competitors
Compared to its competitors, Cabot Microelectronics Corporation's Customer Service score is rated right above Applied Materials.
| COMPANY | Customer Service Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 4/5 |
| Applied Materials | 3.7/5 |
| ATMI | 3.5/5 |
| OmniVision Technologies | 3.1/5 |
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Cabot Microelectronics Corporation as an Employer
3.3/5
Cabot Microelectronics Corporation has a 3.3/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Cabot Microelectronics Corporation
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Cabot Microelectronics Corporation scored a 0 for Net Promoter Score and a -80 for Employee Net Promoter Score. NPS gauges how likely a customer of Cabot Microelectronics Corporation would recommend the brand to a friend. ENPS measures how likely Cabot Microelectronics Corporation employees would recommend working at Cabot Microelectronics Corporation to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-80
eNPS Score
| 0% | Promoters |
|---|---|
| 20% | Passive |
| 80% | Detractors |
