11
NPS
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OmniVision Technologies
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About OmniVision Technologies' Brand
OmniVision Technologies is a leading developer of advanced digital imaging solutions. Its award-winning CMOS imaging technology enables Among its major competitors, OmniVision Technologies is ranked in 3rd place for NPS while Entegris is 1st, and Micron Technology is 2nd.
Brand at a Glance
83%
Customer Loyalty
3.8/5
Product Quality
3/5
Pricing
3.1/5
Customer Service
OmniVision Technologies Ranking
- #3 / 4 of its competitors
OmniVision Technologies NPS
OmniVision Technologies's Net Promoter Score (NPS) is a 11 with 44% Promoters, 23% Passives, and 33% Detractors. Net Promoter Score tracks whether OmniVision Technologies's customers would recommend using the product based on a scale of -100 to 100.
OmniVision Technologies Overall NPS
| 44% | Promoters |
|---|---|
| 23% | Passives |
| 33% | Detractors |
OmniVision Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Feb 2021 100 | Feb 2021 | 100 |
Aug 2023 33 | Aug 2023 | 33 |
Sep 2023 0 | Sep 2023 | 0 |
Nov 2023 -20 | Nov 2023 | -20 |
Jan 2024 0 | Jan 2024 | 0 |
May 2024 15 | May 2024 | 15 |
Jun 2024 13 | Jun 2024 | 13 |
Nov 2024 11 | Nov 2024 | 11 |
How Other Brands Compare
OmniVision Technologies is ranked third for NPS among its competitors. Entegris and Micron Technology come in first and second, with Cabot Microelectronics Corporation coming in at #4.
OmniVision Technologies |  Micron Technology |  Entegris |  Cabot Microelectronics Corporation | |
| Global Ranking | #- | #392 | #- | #- |
| NPS | 11 | 20 | 30 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $105.13B | $16.73B | $4.97B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OmniVision Technologies NPS by Ethnicity
OmniVision Technologies's NPS was rated 33 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 33 | Asian or Pacific Islander | 33 |
OmniVision Technologies NPS by Usage
OmniVision Technologies's NPS was rated 33 points by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 33 | 2 to 5 Years | 33 |
OmniVision Technologies NPS vs. Competitors
Compared to its competitors, OmniVision Technologies's NPS is rated right above Cabot Microelectronics Corporation, and is preceded by Micron Technology.
| COMPANY | NPS Score | |
|---|---|---|
| Entegris | 30 |
| Micron Technology | 20 |
| OmniVision Technologies | 11 |
| Cabot Microelectronics Corporation | 0 |
OmniVision Technologies Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of OmniVision Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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OmniVision Technologies Customer Loyalty Score by Ethnicity
OmniVision Technologies's Customer Loyalty score was rated 100% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
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100
out of 100
Asian or Pacific Islander
OmniVision Technologies Customer Loyalty Score by Usage
OmniVision Technologies's Customer Loyalty score was rated 100% by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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OmniVision Technologies Customer Loyalty vs. Competitors
Compared to its competitors, OmniVision Technologies's Customer Loyalty score is rated right above Micron Technology, and is preceded by Cabot Microelectronics Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 100% |
| OmniVision Technologies | 83% |
| Micron Technology | 78% |
| Entegris | 73% |
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OmniVision Technologies Product Quality
3.8/5
OmniVision Technologies has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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OmniVision Technologies Product Information
OmniVision Technologies’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://www.ovt.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
Hardware and Devices
Mobile App
Quick Insights into OmniVision Technologies Product Quality
OmniVision Technologies's Product Quality score was rated highest by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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Ranked OmniVision Technologies Product Quality the Highest
OmniVision Technologies Product Quality Score by Ethnicity
OmniVision Technologies's Product Quality score was rated 4.3 stars by Asian or Pacific Islander customers on Comparably.
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0
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3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.3 | Asian or Pacific Islander | 4.3 |
OmniVision Technologies Product Quality Score by Usage
OmniVision Technologies's Product Quality score was rated 4.3 stars by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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OmniVision Technologies Product Quality vs. Competitors
Compared to its competitors, OmniVision Technologies's Product Quality score is rated right above Entegris, and is preceded by Cabot Microelectronics Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Micron Technology | 4/5 |
| Cabot Microelectronics Corporation | 4/5 |
| OmniVision Technologies | 3.8/5 |
| Entegris | 2.8/5 |
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OmniVision Technologies Pricing
OmniVision Technologies ROI & Value For Money
3/5
OmniVision Technologies has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Quick Insights into OmniVision Technologies ROI
OmniVision Technologies's ROI score was rated highest by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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Ranked OmniVision Technologies ROI the Highest
OmniVision Technologies ROI Score by Ethnicity
OmniVision Technologies's ROI score was rated 3.6 stars by Asian or Pacific Islander customers on Comparably.
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3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
OmniVision Technologies ROI Score by Usage
OmniVision Technologies's ROI score was rated 3.6 stars by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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OmniVision Technologies Pricing vs. Competitors
Compared to its competitors, OmniVision Technologies's ROI score is rated right below Entegris.
| COMPANY | Pricing Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 5/5 |
| Micron Technology | 3.9/5 |
| Entegris | 3/5 |
| OmniVision Technologies | 3/5 |
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OmniVision Technologies Customer Satisfaction (CSAT)
OmniVision Technologies Customer Satisfaction (CSAT) Score
66 / 100
OmniVision Technologies has an overall Customer Satisfaction score of 66 rated by its users and customers.
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Very Satisfied
33%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
17%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into OmniVision Technologies Customer Satisfaction
OmniVision Technologies's Customer Satisfaction score was rated highest by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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Ranked OmniVision Technologies Customer Satisfaction the Highest
OmniVision Technologies Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
OmniVision Technologies' Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.
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67 / 100
Very Satisfied
34%
Satisfied
33%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
OmniVision Technologies Customer Satisfaction Score by Usage
OmniVision Technologies's Customer Satisfaction score was rated 67 points by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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OmniVision Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, OmniVision Technologies's Customer Satisfaction score is rated right above Entegris, and is preceded by Micron Technology.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 100% |
| Micron Technology | 84% |
| OmniVision Technologies | 66% |
| Entegris | 44% |
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OmniVision Technologies Customer Service
3.1/5
OmniVision Technologies has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About OmniVision Technologies's Customer Service
Address
4275 Burton Drive, Santa Clara, CA
Website
http://www.ovt.com
Phone Number
408-567-3000
Quick Insights into OmniVision Technologies Customer Service
OmniVision Technologies's Customer Service score was rated highest by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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Ranked OmniVision Technologies Customer Service the Highest
OmniVision Technologies Customer Service Score by Ethnicity
OmniVision Technologies's Customer Service score was rated 4 stars by Asian or Pacific Islander customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
OmniVision Technologies Customer Service Score by Usage
OmniVision Technologies's Customer Service score was rated 4 stars by customers who have used OmniVision Technologies's products/services for 2 to 5 Years.
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OmniVision Technologies Customer Service vs. Competitors
Compared to its competitors, OmniVision Technologies's Customer Service score is rated right below Entegris.
| COMPANY | Customer Service Score | |
|---|---|---|
| Cabot Microelectronics Corporation | 4/5 |
| Micron Technology | 3.9/5 |
| Entegris | 3.2/5 |
| OmniVision Technologies | 3.1/5 |
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OmniVision Technologies as an Employer
3.4/5
OmniVision Technologies has a 3.4/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
OmniVision Technologies scored a 11 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of OmniVision Technologies would recommend the brand to a friend. ENPS measures how likely OmniVision Technologies employees would recommend working at OmniVision Technologies to a friend.
Net Promoter Score
11
NPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
