30
NPS
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Entegris
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About Entegris' Brand
Entegris products purify, protect, and transport critical materials within diverse industries such as semiconductor, data storage, chemical Among its major competitors, Entegris is ranked in 4th place for NPS while Texas Instruments is 1st, and Pall is 2nd.Their current market cap is $16.73B
Brand at a Glance
73%
Customer Loyalty
2.8/5
Product Quality
3/5
Pricing
3.2/5
Customer Service
Entegris Ranking
- #3 / 4 of its competitors
Entegris NPS
Entegris's Net Promoter Score (NPS) is a 30 with 52% Promoters, 26% Passives, and 22% Detractors. Net Promoter Score tracks whether Entegris's customers would recommend using the product based on a scale of -100 to 100.
Entegris Overall NPS
| 52% | Promoters |
|---|---|
| 26% | Passives |
| 22% | Detractors |
Entegris NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 44 | Sep 2022 | 44 |
Nov 2022 30 | Nov 2022 | 30 |
Feb 2023 36 | Feb 2023 | 36 |
Apr 2023 34 | Apr 2023 | 34 |
Jun 2023 23 | Jun 2023 | 23 |
Jul 2023 13 | Jul 2023 | 13 |
Mar 2024 18 | Mar 2024 | 18 |
Sep 2024 22 | Sep 2024 | 22 |
Feb 2025 26 | Feb 2025 | 26 |
May 2025 23 | May 2025 | 23 |
Aug 2025 28 | Aug 2025 | 28 |
Sep 2025 31 | Sep 2025 | 31 |
How Other Brands Compare
Entegris is ranked third for NPS among its competitors. Texas Instruments and Pall come in first and second, with Brooks Automation coming in at #4. Among those competitors, it is the second most valued company behind Texas Instruments.
Entegris |  Texas Instruments |  Brooks Automation |  Pall | |
| Global Ranking | #- | #326 | #- | #- |
| NPS | 30 | 38 | 13 | 34 |
| Valuation Updated every 24 hours for public companies | $16.73B | $164.12B | $8.59B | $424.97M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Entegris NPS by Gender
Entegris's NPS was rated 0 by Male customers on Comparably.
Male
0
Entegris's NPS was rated by Male customers on Comparably.
25%
Promoters
50%
Passives
25%
Detractors
Female
N/A
Entegris's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Entegris NPS by Ethnicity
Entegris's NPS was rated 0 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Entegris NPS by Usage
Entegris's NPS was rated 33 points by customers who have used Entegris's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 33 | 2 to 5 Years | 33 |
Entegris NPS vs. Competitors
Compared to its competitors, Entegris's NPS is rated right above Brooks Automation, and is preceded by Camfil.
| COMPANY | NPS Score | |
|---|---|---|
| Texas Instruments | 38 |
| Pall | 34 |
 | Camfil | 34 |
| Entegris | 30 |
| Brooks Automation | 13 |
 | OmniVision Technologies | 11 |
 | Munters | N/A |
 | STMICROELECTRONICS TOURS SAS | -100 |
Entegris Customer Reviews
Out of the 2 Entegris customer reviews 1 was positive and 1 was constructive. Entegris customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Entegris Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Entegris users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Entegris Customer Loyalty Score by Gender
Entegris's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
Entegris Customer Loyalty Score by Ethnicity
Entegris's Customer Loyalty score was rated 70% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
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70
out of 100
Asian or Pacific Islander
Entegris Customer Loyalty Score by Usage
Entegris's Customer Loyalty score was rated 100% by customers who have used Entegris's products/services for 2 to 5 Years.
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Entegris Customer Loyalty vs. Competitors
Compared to its competitors, Entegris's Customer Loyalty score is rated right above Camfil, and is preceded by Texas Instruments.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| STMICROELECTRONICS TOURS SAS | 100% |
| Brooks Automation | 89% |
| Pall | 86% |
| OmniVision Technologies | 83% |
| Texas Instruments | 80% |
| Entegris | 73% |
| Camfil | 55% |
| Munters | N/A |
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Entegris Product Quality
2.8/5
Entegris has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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Entegris Product Information
Entegris’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Website
- http://www.entegris.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Quick Insights into Entegris Product Quality
Entegris's Product Quality score was rated highest by customers who have used Entegris's products/services for 2 to 5 Years.
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Ranked Entegris Product Quality the Highest
Entegris Product Quality Score by Gender
Entegris's Product Quality score was rated 3.4 by Male customers on Comparably.
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Male
3.4/5
Female
N/A
Entegris Product Quality Score by Ethnicity
Entegris's Product Quality score was rated 2.8 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Entegris.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.8 | Asian or Pacific Islander | 2.8 |
Entegris Product Quality Score by Usage
Entegris's Product Quality score was rated 4 stars by customers who have used Entegris's products/services for 2 to 5 Years.
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Entegris Product Quality vs. Competitors
Compared to its competitors, Entegris's Product Quality score is rated right above Camfil, and is preceded by Pall.
| COMPANY | Product Quality Score | |
|---|---|---|
| Texas Instruments | 4.1/5 |
| Brooks Automation | 4/5 |
| OmniVision Technologies | 3.8/5 |
| Pall | 3.8/5 |
| Entegris | 2.8/5 |
| Camfil | 2.2/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
| Munters | N/A |
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Entegris Pricing
Entegris ROI & Value For Money
3/5
Entegris has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Quick Insights into Entegris ROI
Entegris's ROI score was rated highest by customers who have used Entegris's products/services for 2 to 5 Years.
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Ranked Entegris ROI the Highest
Entegris ROI Score by Gender
Entegris's ROI score was rated 3.1 by Male customers on Comparably.
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Male
3.1/5
Female
N/A
Entegris ROI Score by Ethnicity
Entegris's ROI score was rated 2.8 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Entegris.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.8 | Asian or Pacific Islander | 2.8 |
Entegris ROI Score by Usage
Entegris's ROI score was rated 4 stars by customers who have used Entegris's products/services for 2 to 5 Years.
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Entegris Pricing vs. Competitors
Compared to its competitors, Entegris's ROI score is rated right above OmniVision Technologies, and is preceded by Brooks Automation.
| COMPANY | Pricing Score | |
|---|---|---|
| Texas Instruments | 4.1/5 |
| Pall | 3.9/5 |
| Brooks Automation | 3.9/5 |
| Entegris | 3/5 |
| OmniVision Technologies | 3/5 |
| Camfil | 2.5/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
| Munters | N/A |
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Entegris Customer Satisfaction (CSAT)
Entegris Customer Satisfaction (CSAT) Score
44 / 100
Entegris has an overall Customer Satisfaction score of 44 rated by its users and customers.
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Very Satisfied
22%
Satisfied
22%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
6%
Very Dissatisfied
39%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Entegris Customer Satisfaction
Entegris's Customer Satisfaction score was rated highest by customers who have used Entegris's products/services for 2 to 5 Years.
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Ranked Entegris Customer Satisfaction the Highest
Entegris Customer Satisfaction Score by Gender
Entegris's Customer Satisfaction score was rated 50 by Male customers on Comparably.
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50 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 25% |
Entegris Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Entegris' Customer Satisfaction (CSAT) score was rated 33% according to Asian or Pacific Islander users and customers.
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33 / 100
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
Entegris Customer Satisfaction Score by Usage
Entegris's Customer Satisfaction score was rated 67 points by customers who have used Entegris's products/services for 2 to 5 Years.
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Entegris Customer Satisfaction vs. Competitors
Compared to its competitors, Entegris's Customer Satisfaction score is rated right above STMICROELECTRONICS TOURS SAS, and is preceded by Camfil.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Texas Instruments | 76% |
| Pall | 75% |
| Brooks Automation | 66% |
| OmniVision Technologies | 66% |
| Camfil | 50% |
| Entegris | 44% |
| STMICROELECTRONICS TOURS SAS | 0% |
| Munters | 0% |
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Entegris Customer Service
3.2/5
Entegris has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
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About Entegris's Customer Service
Address
Billerica, MA
Website
http://www.entegris.com
Phone Number
1(952) 556-4181
Quick Insights into Entegris Customer Service
Entegris's Customer Service score was rated highest by customers who have used Entegris's products/services for 2 to 5 Years.
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Ranked Entegris Customer Service the Highest
Entegris Customer Service Score by Gender
Entegris's Customer Service score was rated 2.7 by Male customers on Comparably.
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Male
2.7/5
Female
N/A
Entegris Customer Service Score by Ethnicity
Entegris's Customer Service score was rated 2.3 stars by Asian or Pacific Islander customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 2.3 | Asian or Pacific Islander | 2.3 |
Entegris Customer Service Score by Usage
Entegris's Customer Service score was rated 3.3 stars by customers who have used Entegris's products/services for 2 to 5 Years.
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Entegris Customer Service vs. Competitors
Compared to its competitors, Entegris's Customer Service score is rated right above OmniVision Technologies, and is preceded by Brooks Automation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Texas Instruments | 4/5 |
| Pall | 3.7/5 |
| Brooks Automation | 3.6/5 |
| Entegris | 3.2/5 |
| OmniVision Technologies | 3.1/5 |
| Camfil | 2.5/5 |
| STMICROELECTRONICS TOURS SAS | 1.5/5 |
| Munters | N/A |
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Entegris as an Employer
4.1/5
Entegris has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Entegris scored a 30 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Entegris would recommend the brand to a friend. ENPS measures how likely Entegris employees would recommend working at Entegris to a friend.
Net Promoter Score
30
NPS Score
| 52% | Promoters |
|---|---|
| 26% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
31
eNPS Score
| 55% | Promoters |
|---|---|
| 21% | Passive |
| 24% | Detractors |
