-100
NPS
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Camston Wrather
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About Camston Wrather's Brand
Camston recovers gold, precious metals and polymers from electronic waste using green technology transforming bits to atoms. Among its major competitors, Camston Wrather is ranked in 6th place for NPS while Sims Recycling Solutions is 1st, and Glencore Xstrata is 2nd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Camston Wrather Ranking
- #4 / 4 of its competitors
Camston Wrather NPS
Camston Wrather's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Camston Wrather's customers would recommend using the product based on a scale of -100 to 100.
Camston Wrather Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Camston Wrather NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2024 -100 | Nov 2024 | -100 |
How Other Brands Compare
Camston Wrather is ranked #4 for NPS among its competitors. Sims Recycling Solutions and Best Buy come in first and second, with Waste Management coming in at third.
Camston Wrather |  Best Buy |  Waste Management |  Sims Recycling Solutions | |
| Global Ranking | #- | #101 | #- | #- |
| NPS | -100 | -3 | -25 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $28.95B | $54.71B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Camston Wrather NPS vs. Competitors
Compared to its competitors, Camston Wrather's NPS is rated right below ecoATM.
| COMPANY | NPS Score | |
|---|---|---|
| Sims Recycling Solutions | 100 |
 | Glencore Xstrata | 100 |
 | Electronic Recyclers International | N/A |
| Best Buy | -3 |
| Waste Management | -25 |
 | ecoATM | -57 |
| Camston Wrather | -100 |
Camston Wrather Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Camston Wrather users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Camston Wrather Customer Loyalty vs. Competitors
Compared to its competitors, Camston Wrather's Customer Loyalty score is rated right above Electronic Recyclers International, and is preceded by ecoATM.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sims Recycling Solutions | 100% |
| Glencore Xstrata | 100% |
| Waste Management | 77% |
| Best Buy | 76% |
| ecoATM | 50% |
| Camston Wrather | 10% |
| Electronic Recyclers International | N/A |
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Camston Wrather Product Quality
1.5/5
Camston Wrather has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Camston Wrather Product Information
Camston Wrather’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Biotech and Pharmaceuticals
Business Services
Energy
Hardware and Devices
Healthcare
Productivity
Camston Wrather Product Quality vs. Competitors
Compared to its competitors, Camston Wrather's Product Quality score is rated right above Electronic Recyclers International, and is preceded by ecoATM.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sims Recycling Solutions | 5/5 |
| Glencore Xstrata | 5/5 |
| Best Buy | 3.1/5 |
| Waste Management | 2.7/5 |
| ecoATM | 2.2/5 |
| Camston Wrather | 1.5/5 |
| Electronic Recyclers International | N/A |
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Camston Wrather Pricing
Camston Wrather ROI & Value For Money
1.5/5
Camston Wrather has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Camston Wrather Pricing vs. Competitors
Compared to its competitors, Camston Wrather's ROI score is rated right above Electronic Recyclers International, and is preceded by ecoATM.
| COMPANY | Pricing Score | |
|---|---|---|
| Sims Recycling Solutions | 5/5 |
| Glencore Xstrata | 5/5 |
| Best Buy | 3/5 |
| Waste Management | 2.5/5 |
| ecoATM | 1.8/5 |
| Camston Wrather | 1.5/5 |
| Electronic Recyclers International | N/A |
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Camston Wrather Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Camston Wrather Customer Satisfaction vs. Competitors
Compared to its competitors, Camston Wrather's Customer Satisfaction score is rated right above Electronic Recyclers International, and is preceded by ecoATM.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sims Recycling Solutions | 100% |
| Glencore Xstrata | 100% |
| Best Buy | 53% |
| Waste Management | 43% |
| ecoATM | 30% |
| Camston Wrather | 0% |
| Electronic Recyclers International | 0% |
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Camston Wrather Customer Service
1.5/5
Camston Wrather has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Camston Wrather's Customer Service
Address
5120 Bothe Ave, San Diego, CA 92122
Website
http://www.camstonwrather.com
Phone Number
(858)869-7849
Camston Wrather Customer Service vs. Competitors
Compared to its competitors, Camston Wrather's Customer Service score is rated right above Electronic Recyclers International, and is preceded by ecoATM.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sims Recycling Solutions | 5/5 |
| Glencore Xstrata | 5/5 |
| Best Buy | 2.9/5 |
| Waste Management | 2.5/5 |
| ecoATM | 1.8/5 |
| Camston Wrather | 1.5/5 |
| Electronic Recyclers International | N/A |
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Camston Wrather as an Employer
2.4/5
Camston Wrather has a 2.4/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Camston Wrather scored a -100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Camston Wrather would recommend the brand to a friend. ENPS measures how likely Camston Wrather employees would recommend working at Camston Wrather to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
