27
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Canadian Tire Corp.
Marketing or Exec? Claim Your Free Account
About Canadian Tire Corp. Brand
Canadian Tire Corporation, Limited is a Canadian retail company which sells a wide range of automotive, sports goods. Among its major competitors, Canadian Tire Corp. is ranked in 1st place for NPS while The Home Depot is 2nd, and Walmart is 3rd.
Brand at a Glance
79%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.8/5
Customer Service
Canadian Tire Corp. Ranking
- #1 / 4 of its competitors
Canadian Tire Corp. NPS
Canadian Tire Corp.'s Net Promoter Score (NPS) is a 27 with 52% Promoters, 23% Passives, and 25% Detractors. Net Promoter Score tracks whether Canadian Tire Corp.'s customers would recommend using the product based on a scale of -100 to 100.
Canadian Tire Corp. Overall NPS
| 52% | Promoters |
|---|---|
| 23% | Passives |
| 25% | Detractors |
Canadian Tire Corp. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 28 | Jan 2025 | 28 |
Feb 2025 28 | Feb 2025 | 28 |
Mar 2025 27 | Mar 2025 | 27 |
Apr 2025 28 | Apr 2025 | 28 |
May 2025 27 | May 2025 | 27 |
Jun 2025 27 | Jun 2025 | 27 |
Jul 2025 27 | Jul 2025 | 27 |
Aug 2025 27 | Aug 2025 | 27 |
Sep 2025 27 | Sep 2025 | 27 |
Oct 2025 27 | Oct 2025 | 27 |
Dec 2025 27 | Dec 2025 | 27 |
Jan 2026 27 | Jan 2026 | 27 |
How Other Brands Compare
Canadian Tire Corp. is ranked first for NPS among its competitors. The Home Depot and Walmart come in second and third, with RONA coming in at #4.
Canadian Tire Corp. |  The Home Depot |  Walmart |  RONA | |
| Global Ranking | #- | #86 | #104 | #- |
| NPS | 27 | 21 | 7 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $301.06B | $382.64B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Canadian Tire Corp. NPS by Gender
Male customers rated Canadian Tire Corp.'s NPS 10 points higher than Female customers.
Male
36
Canadian Tire Corp.'s NPS was rated 36 by Male customers on Comparably.
56%
Promoters
24%
Passives
20%
Detractors
Female
26
Canadian Tire Corp.'s NPS was rated 26 by Female customers on Comparably.
53%
Promoters
20%
Passives
27%
Detractors
Canadian Tire Corp. NPS by Ethnicity
Canadian Tire Corp.'s NPS was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 46 | Caucasian | 46 |
Hispanic or Latino 83 | Hispanic or Latino | 83 |
African American/Black 19 | African American/Black | 19 |
Asian or Pacific Islander 15 | Asian or Pacific Islander | 15 |
Native American 0 | Native American | 0 |
Other 37 | Other | 37 |
Canadian Tire Corp. NPS by Age
Canadian Tire Corp.'s NPS was rated the highest by customers ages 61-65, and the lowest by customers ages 36-40.
Canadian Tire Corp. NPS by Usage
Canadian Tire Corp.'s NPS was rated the highest by customers who have used Canadian Tire Corp.'s products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 47 | Less than 1 Year | 47 |
1 to 2 Years 21 | 1 to 2 Years | 21 |
2 to 5 Years 44 | 2 to 5 Years | 44 |
5 to 10 Years 0 | 5 to 10 Years | 0 |
Over 10 Years 30 | Over 10 Years | 30 |
Canadian Tire Corp. NPS vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s NPS is rated right above The Home Depot.
| COMPANY | NPS Score | |
|---|---|---|
| Canadian Tire Corp. | 27 |
| The Home Depot | 21 |
| Walmart | 7 |
| RONA | 0 |
Canadian Tire Corp. Customer Reviews
Out of the 45 Canadian Tire Corp. customer reviews 37 were positive and 8 were constructive. Canadian Tire Corp. customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Canadian Tire Corp. Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Canadian Tire Corp. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Canadian Tire Corp. Customer Loyalty Score by Gender
Female customers rated Canadian Tire Corp.'s Customer Loyalty score 2% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Canadian Tire Corp..
Male
79%
Yes
Female
81%
Yes
Canadian Tire Corp. Customer Loyalty Score by Ethnicity
Canadian Tire Corp.'s Customer Loyalty score was rated the highest by Native American customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Canadian Tire Corp..
83
out of 100
Caucasian
85
out of 100
Hispanic or Latino
89
out of 100
African American/Black
76
out of 100
Asian or Pacific Islander
100
out of 100
Native American
79
out of 100
Other
Canadian Tire Corp. Customer Loyalty Score by Age
Canadian Tire Corp.'s Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Canadian Tire Corp..
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
26-30 88% | 26-30 | 88% |
31-35 92% | 31-35 | 92% |
36-40 70% | 36-40 | 70% |
41-45 88% | 41-45 | 88% |
46-50 85% | 46-50 | 85% |
51-55 93% | 51-55 | 93% |
56-60 93% | 56-60 | 93% |
61-65 90% | 61-65 | 90% |
66+ 70% | 66+ | 70% |
Canadian Tire Corp. Customer Loyalty Score by Usage
Canadian Tire Corp.'s Customer Loyalty score was rated the highest by customers who have used Canadian Tire Corp.'s products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Canadian Tire Corp. Customer Loyalty Score by Industry
Canadian Tire Corp.'s Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Non-Profit industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Canadian Tire Corp. Customer Loyalty vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s Customer Loyalty score is rated right above Walmart, and is preceded by The Home Depot.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Home Depot | 81% |
| Canadian Tire Corp. | 79% |
| Walmart | 76% |
| RONA | 74% |
Unlock Canadian Tire Corp. Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Canadian Tire Corp. Customer Loyalty vs. Competitors data and gain insights into your customers today.
Canadian Tire Corp. Product Quality
3.8/5
Canadian Tire Corp. has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Canadian Tire Corp. overall Product Quality score rated by its users and customers.
Canadian Tire Corp. Product Information
Canadian Tire Corp.’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Retail industry rated Canadian Tire Corp.'s product the highest. Reviewers from the Tech industry rated Canadian Tire Corp. the lowest at 3.9.
- Company Size
- 10,000+ Employees
Industry
Tech
Ecommerce and Marketplaces
Hardware and Devices
Marketplaces
Travel
Quick Insights into Canadian Tire Corp. Product Quality
Canadian Tire Corp.'s Product Quality score was rated highest by customers from the Retail industry, and rated lowest by customers from the Aerospace and Aviation industry.
Sign Up to unlock insights into how customers have ranked Canadian Tire Corp. Product Quality.
Ranked Canadian Tire Corp. Product Quality the Highest
Ranked Canadian Tire Corp. Product Quality the Lowest
Canadian Tire Corp. Product Quality Score by Gender
Male customers rated Canadian Tire Corp.'s Product Quality score 0.1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Canadian Tire Corp..
Male
4/5
Female
3.9/5
Canadian Tire Corp. Product Quality Score by Ethnicity
Canadian Tire Corp.'s Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Canadian Tire Corp..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Hispanic or Latino 4.2 | Hispanic or Latino | 4.2 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Native American 3.5 | Native American | 3.5 |
Other 3.8 | Other | 3.8 |
Canadian Tire Corp. Product Quality Score by Age
Canadian Tire Corp.'s Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Canadian Tire Corp..
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.9 | 31-35 | 3.9 |
36-40 3 | 36-40 | 3 |
41-45 4.1 | 41-45 | 4.1 |
46-50 4 | 46-50 | 4 |
51-55 4.6 | 51-55 | 4.6 |
56-60 3.8 | 56-60 | 3.8 |
61-65 4 | 61-65 | 4 |
66+ 3.5 | 66+ | 3.5 |
Canadian Tire Corp. Product Quality Score by Usage
Canadian Tire Corp.'s Product Quality score was rated the highest by customers who have used Canadian Tire Corp.'s products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Canadian Tire Corp. Product Quality Score by Industry
Canadian Tire Corp.'s Product Quality score was rated the highest by Retail industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Canadian Tire Corp. Product Quality vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s Product Quality score is rated right above The Home Depot.
| COMPANY | Product Quality Score | |
|---|---|---|
| Canadian Tire Corp. | 3.8/5 |
| The Home Depot | 3.6/5 |
| Walmart | 3.5/5 |
| RONA | 3.4/5 |
Unlock Canadian Tire Corp. Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Canadian Tire Corp. Product Quality vs. Competitors data and gain insights into your customers today.
Canadian Tire Corp. Pricing
Canadian Tire Corp. ROI & Value For Money
3.8/5
Canadian Tire Corp. has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Canadian Tire Corp. overall ROI score rated by its users and customers.
Canadian Tire Corp. Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business Supplies and Equipment industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Canadian Tire Corp..
Quick Insights into Canadian Tire Corp. ROI
Canadian Tire Corp.'s ROI score was rated highest by customers from the Business Supplies and Equipment industry, and rated lowest by customers ages 36-40.
Sign Up to unlock insights into how customers have ranked Canadian Tire Corp. ROI score.
Ranked Canadian Tire Corp. ROI the Highest
Ranked Canadian Tire Corp. ROI the Lowest
Canadian Tire Corp. ROI Score by Gender
Male customers rated Canadian Tire Corp.'s ROI score 0.1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Canadian Tire Corp..
Male
3.8/5
Female
3.7/5
Canadian Tire Corp. ROI Score by Ethnicity
Canadian Tire Corp.'s ROI score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Canadian Tire Corp..
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
African American/Black 3.4 | African American/Black | 3.4 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Native American 3.5 | Native American | 3.5 |
Other 3.8 | Other | 3.8 |
Canadian Tire Corp. ROI Score by Age
Canadian Tire Corp.'s ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Canadian Tire Corp..
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 4.2 | 26-30 | 4.2 |
31-35 3.8 | 31-35 | 3.8 |
36-40 2.7 | 36-40 | 2.7 |
41-45 3.8 | 41-45 | 3.8 |
46-50 3.6 | 46-50 | 3.6 |
51-55 4.2 | 51-55 | 4.2 |
56-60 3.4 | 56-60 | 3.4 |
61-65 4.2 | 61-65 | 4.2 |
66+ 3.6 | 66+ | 3.6 |
Canadian Tire Corp. ROI Score by Usage
Canadian Tire Corp.'s ROI score was rated the highest by customers who have used Canadian Tire Corp.'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Canadian Tire Corp. ROI Score by Industry
Canadian Tire Corp.'s ROI score was rated the highest by Business Supplies and Equipment industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Canadian Tire Corp. Pricing vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s ROI score is rated right above The Home Depot.
| COMPANY | Pricing Score | |
|---|---|---|
| Canadian Tire Corp. | 3.8/5 |
| The Home Depot | 3.6/5 |
| Walmart | 3.5/5 |
| RONA | 3.5/5 |
Unlock Canadian Tire Corp. ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Canadian Tire Corp. ROI vs. Competitors data and gain insights into your customers today.
Canadian Tire Corp. Customer Satisfaction (CSAT)
Canadian Tire Corp. Customer Satisfaction (CSAT) Score
82 / 100
Canadian Tire Corp. has an overall Customer Satisfaction score of 82 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
40%
Satisfied
42%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
4%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Canadian Tire Corp. Customer Satisfaction
Canadian Tire Corp.'s Customer Satisfaction score was rated highest by customers ages 51-55, and rated lowest by customers from the Architecture and Planning industry.
Sign Up to unlock insights into how customers have ranked Canadian Tire Corp. Customer Satisfaction.
Ranked Canadian Tire Corp. Customer Satisfaction the Highest
Ranked Canadian Tire Corp. Customer Satisfaction the Lowest
Canadian Tire Corp. Customer Satisfaction Score by Gender
Male customers rated Canadian Tire Corp.'s Customer Satisfaction score 4 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Canadian Tire Corp..
88 / 100
MaleVery Satisfied | 51% | |
|---|---|---|
Satisfied | 37% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 3% | |
Very Dissatisfied | 5% |
84 / 100
FemaleVery Satisfied | 37% | |
|---|---|---|
Satisfied | 47% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 5% | |
Very Dissatisfied | 0% |
Canadian Tire Corp. Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 94% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
94 / 100
Very Satisfied
48%
Satisfied
46%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
4%
Very Dissatisfied
0%
CSAT according to Hispanic or Latino
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 83% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
83 / 100
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 80% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
80 / 100
Very Satisfied
33%
Satisfied
47%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
13%
Very Dissatisfied
7%
CSAT according to Asian or Pacific Islander
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 88% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
88 / 100
Very Satisfied
44%
Satisfied
44%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
4%
Very Dissatisfied
0%
CSAT according to Native American
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 50% according to Native American users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
50 / 100
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Canadian Tire Corp. Customer Satisfaction (CSAT) score was rated 75% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Canadian Tire Corp..
75 / 100
Very Satisfied
43%
Satisfied
32%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
11%
Canadian Tire Corp. Customer Satisfaction Score by Age
Canadian Tire Corp.'s Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Canadian Tire Corp..
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 94% | |||||||||||||||
| 26-30 | 79% | |||||||||||||||
| 31-35 | 82% | |||||||||||||||
| 36-40 | 58% | |||||||||||||||
| 41-45 | 93% | |||||||||||||||
| 46-50 | 89% | |||||||||||||||
| 51-55 | 100% | |||||||||||||||
| 56-60 | 89% | |||||||||||||||
| 61-65 | 100% | |||||||||||||||
| 66+ | 69% |
Canadian Tire Corp. Customer Satisfaction Score by Usage
Canadian Tire Corp.'s Customer Satisfaction score was rated the highest by customers who have used Canadian Tire Corp.'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Canadian Tire Corp. Customer Satisfaction Score by Industry
Canadian Tire Corp.'s Customer Satisfaction score was rated the highest by Automotive and Transportation industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Canadian Tire Corp. Customer Satisfaction Score by Industry",
"text": "Canadian Tire Corp.'s Customer Satisfaction score was rated the highest by Automotive and Transportation industry customers, and the lowest by Architecture and Planning industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 82,
"stars": 0,
"csatScore": 82,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 82
},
{
"label": "Accounting",
"groupId": 495,
"score": 84,
"stars": 0,
"csatScore": 84,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 84
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Fashion and Beauty",
"groupId": 497,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Fashion and Beauty customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 34,
"stars": 0,
"csatScore": 34,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 34
},
{
"label": "Automotive and Transportation",
"groupId": 500,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Automotive and Transportation customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 86,
"stars": 0,
"csatScore": 86,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 86
},
{
"label": "Business Supplies and Equipment",
"groupId": 505,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Business Supplies and Equipment customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Consumer Goods",
"groupId": 513,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Consumer Goods customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Education",
"groupId": 515,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 86,
"stars": 0,
"csatScore": 86,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 86
},
{
"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Marketing, Advertising and Research customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
},
{
"label": "Non-Profit",
"groupId": 540,
"score": 67,
"stars": 0,
"csatScore": 67,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Non-Profit customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 67
},
{
"label": "Retail",
"groupId": 559,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Canadian Tire Corp.'s Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Canadian Tire Corp. Customer Satisfaction vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s Customer Satisfaction score is rated right above The Home Depot.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Canadian Tire Corp. | 82% |
| The Home Depot | 68% |
| Walmart | 66% |
| RONA | 56% |
Unlock Canadian Tire Corp. Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Canadian Tire Corp. Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Canadian Tire Corp. Customer Service
3.8/5
Canadian Tire Corp. has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Canadian Tire Corp. overall Customer Service score rated by its users and customers.
About Canadian Tire Corp.'s Customer Service
Address
M4P2V8 Canada
Website
http://www.corp.canadiantire.ca/
Phone Number
(416)480-3000
Quick Insights into Canadian Tire Corp. Customer Service
Canadian Tire Corp.'s Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers from the Architecture and Planning industry.
Sign Up to unlock insights into how customers have ranked Canadian Tire Corp. Customer Service score.
Ranked Canadian Tire Corp. Customer Service the Highest
Ranked Canadian Tire Corp. Customer Service the Lowest
Canadian Tire Corp. Customer Service Score by Gender
Male customers rated Canadian Tire Corp.'s Customer Service score 0.1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Canadian Tire Corp..
Male
3.9/5
Female
3.8/5
Canadian Tire Corp. Customer Service Score by Ethnicity
Canadian Tire Corp.'s Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Canadian Tire Corp..
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.2 | Hispanic or Latino | 4.2 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Native American 3.6 | Native American | 3.6 |
Other 3.8 | Other | 3.8 |
Canadian Tire Corp. Customer Service Score by Age
Canadian Tire Corp.'s Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Canadian Tire Corp..
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.4 | 26-30 | 4.4 |
31-35 3.8 | 31-35 | 3.8 |
36-40 2.7 | 36-40 | 2.7 |
41-45 3.9 | 41-45 | 3.9 |
46-50 3.5 | 46-50 | 3.5 |
51-55 4.2 | 51-55 | 4.2 |
56-60 3.3 | 56-60 | 3.3 |
61-65 4 | 61-65 | 4 |
66+ 3.4 | 66+ | 3.4 |
Canadian Tire Corp. Customer Service Score by Usage
Canadian Tire Corp.'s Customer Service score was rated the highest by customers who have used Canadian Tire Corp.'s products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Canadian Tire Corp. Customer Service Score by Industry
Canadian Tire Corp.'s Customer Service score was rated the highest by Retail industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Canadian Tire Corp. Customer Service vs. Competitors
Compared to its competitors, Canadian Tire Corp.'s Customer Service score is rated right above The Home Depot.
| COMPANY | Customer Service Score | |
|---|---|---|
| Canadian Tire Corp. | 3.8/5 |
| The Home Depot | 3.6/5 |
| RONA | 3.4/5 |
| Walmart | 3.3/5 |
Unlock Canadian Tire Corp. Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Canadian Tire Corp. Customer Service vs. Competitors data and gain insights into your customers today.
Canadian Tire Corp. as an Employer
4.1/5
Canadian Tire Corp. has a 4.1/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Canadian Tire Corp. scored a 27 for Net Promoter Score and a 7 for Employee Net Promoter Score. NPS gauges how likely a customer of Canadian Tire Corp. would recommend the brand to a friend. ENPS measures how likely Canadian Tire Corp. employees would recommend working at Canadian Tire Corp. to a friend.
Net Promoter Score
27
NPS Score
| 52% | Promoters |
|---|---|
| 23% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
7
eNPS Score
| 41% | Promoters |
|---|---|
| 25% | Passive |
| 34% | Detractors |
