CliftonLarsonAllen NPS & Customer Reviews

Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Brand Page

CliftonLarsonAllen

Marketing or Exec? Claim Your Free Account

CliftonLarsonAllen

Rate this Brand

About CliftonLarsonAllen's Brand

CLA exists to create opportunities — for our clients, our people, and our communities. We do it by living the CLA Promise: We promise to know you and help you. We deliver integrated wealth advisory, outsourcing, audit, tax, and consulting services to help clients succeed professionally and personally. Grounded in public accounting, our broad professional services allow us to serve clients more completely and offer our people diverse career opportunities. Among its major competitors, CliftonLarsonAllen is ranked in 2nd place for NPS while Deloitte (US) is 1st, and KPMG is 3rd.

Brand at a Glance

82%

Customer Loyalty

4/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

CliftonLarsonAllen Ranking

^#2 / 4 of its competitors

CliftonLarsonAllen NPS

CliftonLarsonAllen's Net Promoter Score (NPS) is a 26 with 57% Promoters, 12% Passives, and 31% Detractors. Net Promoter Score tracks whether CliftonLarsonAllen's customers would recommend using the product based on a scale of -100 to 100.

CliftonLarsonAllen Overall NPS

NPS

57%	Promoters
12%	Passives
31%	Detractors

CliftonLarsonAllen NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2023 30	Jun 2023	30
Jul 2023 16	Jul 2023	16
Oct 2023 6	Oct 2023	6
May 2024 13	May 2024	13
Jul 2024 5	Jul 2024	5
Aug 2024 12	Aug 2024	12
Sep 2024 5	Sep 2024	5
Oct 2024 10	Oct 2024	10
Jan 2025 26	Jan 2025	26
Aug 2025 29	Aug 2025	29
Sep 2025 32	Sep 2025	32
Nov 2025 26	Nov 2025	26

How Other Brands Compare

CliftonLarsonAllen is ranked second for NPS among its competitors. Deloitte (US) and PwC come in first and third, with Ernst & Young (EY) coming in at #4.

	CliftonLarsonAllen	Deloitte (US)	PwC	Ernst & Young (EY)
Global Ranking	#-	#154	#184	#273
NPS	26	27	25	21
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	-	$4.87B	$129.97M	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

CliftonLarsonAllen NPS by Gender

Female customers rated CliftonLarsonAllen's NPS 80 points higher than Male customers.

Male

-20

CliftonLarsonAllen's NPS was rated -20 by Male customers on Comparably.

40%

Promoters

Passives

60%

Detractors

Female

CliftonLarsonAllen's NPS was rated 60 by Female customers on Comparably.

80%

Promoters

Passives

20%

Detractors

CliftonLarsonAllen NPS by Ethnicity

CliftonLarsonAllen's NPS was rated 14 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 14	Caucasian	14

CliftonLarsonAllen NPS by Age

CliftonLarsonAllen's NPS was rated 34 points by customers ages 41-45 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

41-45

67%

33%

CliftonLarsonAllen NPS by Usage

CliftonLarsonAllen's NPS was rated 34 points by customers who have used CliftonLarsonAllen's products/services for 2 to 5 Years, and by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
2 to 5 Years 34	2 to 5 Years	34
Over 10 Years 34	Over 10 Years	34

CliftonLarsonAllen NPS vs. Competitors

Compared to its competitors, CliftonLarsonAllen's NPS is rated right above KPMG, and is preceded by Deloitte (US).

COMPANY		NPS Score
	Deloitte (US)	27
	CliftonLarsonAllen	26
	KPMG	25
	PwC	25
	Ernst & Young (EY)	21

CliftonLarsonAllen Customer Reviews

Out of the 4 CliftonLarsonAllen customer reviews 2 were positive and 2 were constructive. CliftonLarsonAllen customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

CliftonLarsonAllen Customer Loyalty

82%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

82% of CliftonLarsonAllen users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

82%

18%

CliftonLarsonAllen Customer Loyalty Score by Gender

Female customers rated CliftonLarsonAllen's Customer Loyalty score 18% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of CliftonLarsonAllen.

Male

82%

Yes

Female

100%

Yes

CliftonLarsonAllen Customer Loyalty Score by Ethnicity

CliftonLarsonAllen's Customer Loyalty score was rated 87% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of CliftonLarsonAllen.

out of 100

Caucasian

CliftonLarsonAllen Customer Loyalty Score by Age

CliftonLarsonAllen's Customer Loyalty score was rated 100% by customers ages 41-45 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of CliftonLarsonAllen.

20%

40%

60%

80%

100%

Summary	Age	Score
41-45 100%	41-45	100%

CliftonLarsonAllen Customer Loyalty Score by Usage

CliftonLarsonAllen's Customer Loyalty score was rated the highest by customers who have used CliftonLarsonAllen's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

2 to 5 Years	100%
Over 10 Years	70%

CliftonLarsonAllen Customer Loyalty Score by Industry

CliftonLarsonAllen's Customer Loyalty score was rated 100% by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Accounting	100%

CliftonLarsonAllen Customer Loyalty vs. Competitors

Compared to its competitors, CliftonLarsonAllen's Customer Loyalty score is rated right above Ernst & Young (EY).

COMPANY		Customer Loyalty Score
	CliftonLarsonAllen	82%
	Ernst & Young (EY)	76%
	KPMG	74%
	Deloitte (US)	72%
	PwC	68%

Unlock CliftonLarsonAllen Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full CliftonLarsonAllen Customer Loyalty vs. Competitors data and gain insights into your customers today.

CliftonLarsonAllen Product Quality

4/5

CliftonLarsonAllen has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock CliftonLarsonAllen's overall Product Quality score rated by its users and customers.

CliftonLarsonAllen Product Information

CliftonLarsonAllen’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated CliftonLarsonAllen's product the highest.

Website: http://www.claconnect.com/

Company Size: 5,001-10,000 Employees

Industry

Accounting

Quick Insights into CliftonLarsonAllen Product Quality

CliftonLarsonAllen's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.

Sign Up to unlock insights into how customers have ranked CliftonLarsonAllen's Product Quality.

Ranked CliftonLarsonAllen Product Quality the Highest

Female	4.5
2 to 5 Years	4.1
41-45	4.1

Ranked CliftonLarsonAllen Product Quality the Lowest

Over 10 Years	3.5
Male	3.1

CliftonLarsonAllen Product Quality Score by Gender

Female customers rated CliftonLarsonAllen's Product Quality score 1.4 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of CliftonLarsonAllen.

Male

3.1/5

Female

4.5/5

CliftonLarsonAllen Product Quality Score by Ethnicity

CliftonLarsonAllen's Product Quality score was rated 3.6 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of CliftonLarsonAllen.

Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6

CliftonLarsonAllen Product Quality Score by Age

CliftonLarsonAllen's Product Quality score was rated 4.1 stars by customers ages 41-45 on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of CliftonLarsonAllen.

Summary	Age	Score
41-45 4.1	41-45	4.1

CliftonLarsonAllen Product Quality Score by Usage

CliftonLarsonAllen's Product Quality score was rated the highest by customers who have used CliftonLarsonAllen's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

2 to 5 Years	4.1
Over 10 Years	3.5

CliftonLarsonAllen Product Quality Score by Industry

CliftonLarsonAllen's Product Quality score was rated 3.7 stars by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Accounting	3.7

CliftonLarsonAllen Product Quality vs. Competitors

Compared to its competitors, CliftonLarsonAllen's Product Quality score is rated right above Deloitte (US).

COMPANY		Product Quality Score
	CliftonLarsonAllen	4/5
	Deloitte (US)	3.9/5
	Ernst & Young (EY)	3.9/5
	KPMG	3.8/5
	PwC	3.8/5

Unlock CliftonLarsonAllen Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full CliftonLarsonAllen Product Quality vs. Competitors data and gain insights into your customers today.

CliftonLarsonAllen Pricing

CliftonLarsonAllen ROI & Value For Money

3.9/5

CliftonLarsonAllen has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock CliftonLarsonAllen's overall ROI score rated by its users and customers.

CliftonLarsonAllen Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.

Quick Insights into CliftonLarsonAllen ROI

CliftonLarsonAllen's ROI score was rated highest by Female customers, and rated lowest by Male customers.

Sign Up to unlock insights into how customers have ranked CliftonLarsonAllen's ROI score.

Ranked CliftonLarsonAllen ROI the Highest

Female	4.1
41-45	3.8
Accounting	3.7

Ranked CliftonLarsonAllen ROI the Lowest

Over 10 Years	3.5
Male	3.1

CliftonLarsonAllen ROI Score by Gender

Female customers rated CliftonLarsonAllen's ROI score 1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of CliftonLarsonAllen.

Male

3.1/5

Female

4.1/5

CliftonLarsonAllen ROI Score by Ethnicity

CliftonLarsonAllen's ROI score was rated 3.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of CliftonLarsonAllen.

Summary	Ethnicity	Score
Caucasian 3.5	Caucasian	3.5

CliftonLarsonAllen ROI Score by Age

CliftonLarsonAllen's ROI score was rated 3.8 stars by customers ages 41-45 on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Age data of CliftonLarsonAllen.

Summary	Age	Score
41-45 3.8	41-45	3.8

CliftonLarsonAllen ROI Score by Usage

CliftonLarsonAllen's ROI score was rated 3.5 stars by customers who have used CliftonLarsonAllen's products/services for 2 to 5 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

2 to 5 Years	3.5
Over 10 Years	3.5

CliftonLarsonAllen ROI Score by Industry

CliftonLarsonAllen's ROI score was rated 3.7 stars by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Accounting	3.7

CliftonLarsonAllen Pricing vs. Competitors

Compared to its competitors, CliftonLarsonAllen's ROI score is rated right above KPMG, and is preceded by Deloitte (US).

COMPANY		Pricing Score
	Deloitte (US)	3.9/5
	CliftonLarsonAllen	3.9/5
	KPMG	3.8/5
	Ernst & Young (EY)	3.8/5
	PwC	3.7/5

Unlock CliftonLarsonAllen ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full CliftonLarsonAllen ROI vs. Competitors data and gain insights into your customers today.

CliftonLarsonAllen Customer Satisfaction (CSAT)

CliftonLarsonAllen Customer Satisfaction (CSAT) Score

69 / 100

CliftonLarsonAllen has an overall Customer Satisfaction score of 69 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	58%
Satisfied	11%
Neither Satisfied nor Dissatisfied	26%
Dissatisfied	0%
Very Dissatisfied	5%

Very Satisfied

58%

Satisfied

11%

Neither Satisfied nor Dissatisfied

26%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into CliftonLarsonAllen Customer Satisfaction

CliftonLarsonAllen's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Male customers.

Sign Up to unlock insights into how customers have ranked CliftonLarsonAllen's Customer Satisfaction.

Ranked CliftonLarsonAllen Customer Satisfaction the Highest

Female	75%
Over 10 Years	67%
Caucasian	57%

Ranked CliftonLarsonAllen Customer Satisfaction the Lowest

Male	60%

CliftonLarsonAllen Customer Satisfaction Score by Gender

Female customers rated CliftonLarsonAllen's Customer Satisfaction score 15 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of CliftonLarsonAllen.

60 / 100

Male

	Very Satisfied	40%
	Satisfied	20%
	Neither Satisfied nor Dissatisfied	20%
	Dissatisfied	0%
	Very Dissatisfied	20%

75 / 100

Female

	Very Satisfied	75%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	25%
	Dissatisfied	0%
	Very Dissatisfied	0%

CliftonLarsonAllen Customer Satisfaction Score by Ethnicity

Caucasian
57%

CSAT according to Caucasian

CliftonLarsonAllen's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of CliftonLarsonAllen.

57 / 100

Very Satisfied	57%
Satisfied	0%
Neither Satisfied nor Dissatisfied	29%
Dissatisfied	0%
Very Dissatisfied	14%

Very Satisfied

57%

Satisfied

Neither Satisfied nor Dissatisfied

29%

Dissatisfied

Very Dissatisfied

14%

CliftonLarsonAllen Customer Satisfaction Score by Usage

CliftonLarsonAllen's Customer Satisfaction score was rated 67 points by customers who have used CliftonLarsonAllen's products/services for Over 10 Years.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Over 10 Years	67

CliftonLarsonAllen Customer Satisfaction Score by Industry

CliftonLarsonAllen's Customer Satisfaction score was rated 50 points by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "CliftonLarsonAllen Customer Satisfaction Score by Industry",
	"text": "CliftonLarsonAllen's Customer Satisfaction score was rated 50 points by Accounting industry customers.",
	"bars": [
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 50,
			"stars": 0,
			"csatScore": 50,
			"text": "CliftonLarsonAllen's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 50
		}
	]
}

Accounting	50

CliftonLarsonAllen Customer Satisfaction vs. Competitors

Compared to its competitors, CliftonLarsonAllen's Customer Satisfaction score is rated right above PwC, and is preceded by Deloitte (US).

COMPANY		Customer Satisfaction (CSAT) Score
	KPMG	77%
	Ernst & Young (EY)	74%
	Deloitte (US)	73%
	CliftonLarsonAllen	69%
	PwC	60%

Unlock CliftonLarsonAllen Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full CliftonLarsonAllen Customer Satisfaction vs. Competitors data and gain insights into your customers today.

CliftonLarsonAllen Customer Service

3.9/5

CliftonLarsonAllen has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock CliftonLarsonAllen's overall Customer Service score rated by its users and customers.

About CliftonLarsonAllen's Customer Service

Address

220 South Sixth Street Suite 300, Minneapolis, MN

Website

http://www.claconnect.com/

Phone Number

1-888-529-2648

Quick Insights into CliftonLarsonAllen Customer Service

CliftonLarsonAllen's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.

Sign Up to unlock insights into how customers have ranked CliftonLarsonAllen's Customer Service score.

Ranked CliftonLarsonAllen Customer Service the Highest

Female	4.2
41-45	3.8
Accounting	3.7

Ranked CliftonLarsonAllen Customer Service the Lowest

Over 10 Years	3.5
Male	3.1

CliftonLarsonAllen Customer Service Score by Gender

Female customers rated CliftonLarsonAllen's Customer Service score 1.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of CliftonLarsonAllen.

Male

3.1/5

Female

4.2/5

CliftonLarsonAllen Customer Service Score by Ethnicity

CliftonLarsonAllen's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of CliftonLarsonAllen.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.5	Caucasian	3.5

CliftonLarsonAllen Customer Service Score by Age

CliftonLarsonAllen's Customer Service score was rated 3.8 stars by customers ages 41-45 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of CliftonLarsonAllen.

100

Summary	Age	Customer Service Score
41-45 3.8	41-45	3.8

CliftonLarsonAllen Customer Service Score by Usage

CliftonLarsonAllen's Customer Service score was rated the highest by customers who have used CliftonLarsonAllen's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

2 to 5 Years	3.6
Over 10 Years	3.5

CliftonLarsonAllen Customer Service Score by Industry

CliftonLarsonAllen's Customer Service score was rated 3.7 stars by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Accounting	3.7

CliftonLarsonAllen Customer Service vs. Competitors

Compared to its competitors, CliftonLarsonAllen's Customer Service score is rated right above PwC, and is preceded by Deloitte (US).

COMPANY		Customer Service Score
	KPMG	4/5
	Ernst & Young (EY)	4/5
	Deloitte (US)	3.9/5
	CliftonLarsonAllen	3.9/5
	PwC	3.9/5

Unlock CliftonLarsonAllen Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full CliftonLarsonAllen Customer Service vs. Competitors data and gain insights into your customers today.

CliftonLarsonAllen as an Employer

4.5/5

CliftonLarsonAllen has a 4.5/5 stars for its overall company culture rated by their employees

top

CEO of CliftonLarsonAllen

Jen Leary

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

CliftonLarsonAllen scored a 26 for Net Promoter Score and a 21 for Employee Net Promoter Score. NPS gauges how likely a customer of CliftonLarsonAllen would recommend the brand to a friend. ENPS measures how likely CliftonLarsonAllen employees would recommend working at CliftonLarsonAllen to a friend.

Net Promoter Score

NPS Score

57%	Promoters
12%	Passive
31%	Detractors

Employee Net Promoter Score

eNPS Score

52%	Promoters
17%	Passive
31%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail