

Code provides computer programming education for K-12 students. Among its major competitors, Code.org is ranked in 2nd place for NPS while Treehouse is 1st, and Coursera is 3rd.
Code.org's Net Promoter Score (NPS) is a 42 with 66% Promoters, 10% Passives, and 24% Detractors. Net Promoter Score tracks whether Code.org's customers would recommend using the product based on a scale of -100 to 100.
| 66% | Promoters |
|---|---|
| 10% | Passives |
| 24% | Detractors |
| Summary | Date | Score |
|---|---|---|
Dec 2022 48 | Dec 2022 | 48 |
Feb 2023 45 | Feb 2023 | 45 |
Mar 2023 45 | Mar 2023 | 45 |
Apr 2023 41 | Apr 2023 | 41 |
May 2023 42 | May 2023 | 42 |
Jul 2023 42 | Jul 2023 | 42 |
Sep 2023 44 | Sep 2023 | 44 |
Dec 2023 42 | Dec 2023 | 42 |
Jan 2024 44 | Jan 2024 | 44 |
Sep 2024 43 | Sep 2024 | 43 |
Dec 2024 41 | Dec 2024 | 41 |
Jan 2026 41 | Jan 2026 | 41 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Code.org's NPS 13 points higher than Female customers.
Code.org's NPS was rated 79 by Male customers on Comparably.
Code.org's NPS was rated 66 by Female customers on Comparably.
Code.org's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 75 | Caucasian | 75 |
Hispanic or Latino 100 | Hispanic or Latino | 100 |
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Other 34 | Other | 34 |
Code.org's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Code.org's NPS was rated the highest by customers who have used Code.org's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 66 | Less than 1 Year | 66 |
1 to 2 Years 66 | 1 to 2 Years | 66 |
2 to 5 Years 100 | 2 to 5 Years | 100 |
Compared to its competitors, Code.org's NPS is rated right above Coursera, and is preceded by Treehouse.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Treehouse | 100 |
![]() | Code.org | 42 |
![]() | Coursera | 20 |
![]() | ACT | -46 |
![]() | Girls Who Code | -100 |
Out of the 4 Code.org customer reviews 3 were positive and 1 was constructive. Code.org customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Code.org users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Code.org's Customer Loyalty score 13% higher than Male customers.
Code.org's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Code.org's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
18-25 87% | 18-25 | 87% |
26-30 70% | 26-30 | 70% |
36-40 100% | 36-40 | 100% |
41-45 100% | 41-45 | 100% |
Code.org's Customer Loyalty score was rated the highest by customers who have used Code.org's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Code.org's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
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Compared to its competitors, Code.org's Customer Loyalty score is rated right above Coursera, and is preceded by Girls Who Code.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Treehouse | 100% |
![]() | Girls Who Code | 100% |
![]() | Code.org | 77% |
![]() | Coursera | 75% |
![]() | ACT | 43% |
Code.org has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Code.org’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Code.org's product the highest. Reviewers from the Education industry rated Code.org the lowest at 4.7.
Code.org's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Caucasian customers.
Code.org's Product Quality score was rated 4.8 by both Female and Male customers on Comparably.
Code.org's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 4.6 | Other | 4.6 |
Code.org's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
18-25 5 | 18-25 | 5 |
26-30 4.6 | 26-30 | 4.6 |
36-40 4.6 | 36-40 | 4.6 |
41-45 5 | 41-45 | 5 |
Code.org's Product Quality score was rated the highest by customers who have used Code.org's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Code.org's Product Quality score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
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Compared to its competitors, Code.org's Product Quality score is rated right above Coursera, and is preceded by Treehouse.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Treehouse | 5/5 |
![]() | Code.org | 4.4/5 |
![]() | Coursera | 3.9/5 |
![]() | ACT | 2/5 |
![]() | Girls Who Code | 1.5/5 |
Code.org has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Tech industry think that they had the lowest ROI from Code.org.
Code.org's ROI score was rated highest by customers ages 36-40, and rated lowest by Hispanic or Latino customers.
Female customers rated Code.org's ROI score 0.5 stars higher than Male customers.
Code.org's ROI score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Hispanic or Latino 3.8 | Hispanic or Latino | 3.8 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 4.7 | Other | 4.7 |
Code.org's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4.6 | 26-30 | 4.6 |
36-40 5 | 36-40 | 5 |
41-45 5 | 41-45 | 5 |
Code.org's ROI score was rated the highest by customers who have used Code.org's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Code.org's ROI score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, Code.org's ROI score is rated right above Coursera, and is preceded by Treehouse.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Treehouse | 5/5 |
![]() | Code.org | 4.4/5 |
![]() | Coursera | 3.6/5 |
![]() | ACT | 2.2/5 |
![]() | Girls Who Code | 1.5/5 |
Code.org has an overall Customer Satisfaction score of 94 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Code.org's Customer Satisfaction score was rated highest by customers who have used Code.org's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Code.org's Customer Satisfaction score was rated 100 by both Female and Male customers on Comparably.
Very Satisfied | 56% | |
|---|---|---|
Satisfied | 44% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Very Satisfied | 83% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Code.org's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Code.org's Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.
Code.org's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Code.org's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Code.org's Customer Satisfaction score was rated 100 points by customers ages 18-25 and customers ages 41-45 on Comparably.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 41-45 | 100% |
Code.org's Customer Satisfaction score was rated 100 points by customers who have used Code.org's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Code.org's Customer Satisfaction score was rated 100 points by both Education and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, Code.org's Customer Satisfaction score is rated right above Coursera, and is preceded by Treehouse.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Treehouse | 100% |
![]() | Code.org | 94% |
![]() | Coursera | 75% |
![]() | ACT | 35% |
![]() | Girls Who Code | 0% |
Code.org has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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1501 4th Ave, Seattle, WA 98101
http://code.org/
Code.org's Customer Service score was rated highest by customers ages 36-40, and rated lowest by Hispanic or Latino customers.
Female customers rated Code.org's Customer Service score 0.5 stars higher than Male customers.
Code.org's Customer Service score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.9 | Caucasian | 4.9 |
Hispanic or Latino 4.3 | Hispanic or Latino | 4.3 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Other 4.7 | Other | 4.7 |
Code.org's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
26-30 4.8 | 26-30 | 4.8 |
36-40 5 | 36-40 | 5 |
41-45 5 | 41-45 | 5 |
Code.org's Customer Service score was rated the highest by customers who have used Code.org's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Code.org's Customer Service score was rated the highest by Tech industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Code.org's Customer Service score is rated right above Coursera, and is preceded by Treehouse.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Treehouse | 5/5 |
![]() | Code.org | 4.4/5 |
![]() | Coursera | 3.5/5 |
![]() | ACT | 1.7/5 |
![]() | Girls Who Code | 1.5/5 |
Code.org has a 4.6/5 stars for its overall company culture rated by their employees

Code.org scored a 42 for Net Promoter Score and a 56 for Employee Net Promoter Score. NPS gauges how likely a customer of Code.org would recommend the brand to a friend. ENPS measures how likely Code.org employees would recommend working at Code.org to a friend.
| 66% | Promoters |
|---|---|
| 10% | Passive |
| 24% | Detractors |
| 75% | Promoters |
|---|---|
| 6% | Passive |
| 19% | Detractors |