-100
NPS
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Community Health Systems
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About Community Health Systems' Brand
Among its major competitors, Community Health Systems is ranked in 4th place for NPS while McKesson is 1st, and DaVita is 2nd.Their current market cap is $1.77B
Community Health Systems CMO
Community Health Systems Ranking
- #4 / 4 of its competitors
Community Health Systems NPS
Community Health Systems's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Community Health Systems's customers would recommend using the product based on a scale of -100 to 100.
Community Health Systems Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Community Health Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
How Other Brands Compare
Community Health Systems is ranked #4 for NPS among its competitors. McKesson and DaVita come in first and second, with Select Medical coming in at third. Among those competitors, it is the lowest valued company behind McKesson.
Community Health Systems |  DaVita |  McKesson |  Select Medical | |
| Global Ranking | #- | #661 | #- | #- |
| NPS | -100 | -26 | 27 | -27 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $1.77B | $11.17B | $31.04B | $4.65B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Community Health Systems NPS vs. Competitors
Compared to its competitors, Community Health Systems's NPS is rated right below Select Medical.
| COMPANY | NPS Score | |
|---|---|---|
| McKesson | 27 |
| DaVita | -26 |
| Select Medical | -27 |
| Community Health Systems | -100 |
