0
NPS
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Connexity
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About Connexity's Brand
Among its major competitors, Connexity is ranked in 4th place for NPS while Alteryx is 1st, and Adobe is 2nd.
Brand at a Glance
55%
Customer Loyalty
3/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Connexity Ranking
- #4 / 4 of its competitors
Connexity NPS
Connexity's Net Promoter Score (NPS) is a 0 with 25% Promoters, 50% Passives, and 25% Detractors. Net Promoter Score tracks whether Connexity's customers would recommend using the product based on a scale of -100 to 100.
Connexity Overall NPS
| 25% | Promoters |
|---|---|
| 50% | Passives |
| 25% | Detractors |
Connexity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 100 | May 2022 | 100 |
Jun 2024 50 | Jun 2024 | 50 |
May 2025 33 | May 2025 | 33 |
Aug 2025 0 | Aug 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Connexity NPS vs. Competitors
Compared to its competitors, Connexity's NPS is rated right above Connectivity Inc, and is preceded by Accenture.
| COMPANY | NPS Score | |
|---|---|---|
 | Alteryx | 60 |
 | Adobe | 24 |
 | Accenture | 20 |
| Connexity | 0 |
 | Connectivity Inc | N/A |
 | AudienceScience | N/A |
 | GetAccept | N/A |
Connexity Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Connexity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Connexity Customer Loyalty vs. Competitors
Compared to its competitors, Connexity's Customer Loyalty score is rated right above Connectivity Inc, and is preceded by Accenture.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Alteryx | 83% |
| Adobe | 75% |
| Accenture | 71% |
| Connexity | 55% |
| Connectivity Inc | N/A |
| AudienceScience | N/A |
| GetAccept | N/A |
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Connexity Product Quality
3/5
Connexity has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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Connexity Product Information
Connexity’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- http://www.connexity.com
- Company Size
- 201-500 Employees
Industry
Tech
Connexity Product Quality vs. Competitors
Compared to its competitors, Connexity's Product Quality score is rated right above Connectivity Inc, and is preceded by Accenture.
| COMPANY | Product Quality Score | |
|---|---|---|
| Alteryx | 4.4/5 |
| Adobe | 3.9/5 |
| Accenture | 3.7/5 |
| Connexity | 3/5 |
| Connectivity Inc | N/A |
| AudienceScience | N/A |
| GetAccept | N/A |
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Connexity Pricing
Connexity ROI & Value For Money
2.5/5
Connexity has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Connexity Pricing vs. Competitors
Compared to its competitors, Connexity's ROI score is rated right above Connectivity Inc, and is preceded by Accenture.
| COMPANY | Pricing Score | |
|---|---|---|
| Alteryx | 4.2/5 |
| Adobe | 3.6/5 |
| Accenture | 3.6/5 |
| Connexity | 2.5/5 |
| Connectivity Inc | N/A |
| AudienceScience | N/A |
| GetAccept | N/A |
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Connexity Customer Satisfaction (CSAT)
Connexity Customer Satisfaction (CSAT) Score
25 / 100
Connexity has an overall Customer Satisfaction score of 25 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
25%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Connexity Customer Satisfaction vs. Competitors
Compared to its competitors, Connexity's Customer Satisfaction score is rated right above Connectivity Inc, and is preceded by Adobe.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Alteryx | 96% |
| Accenture | 75% |
| Adobe | 57% |
| Connexity | 25% |
| Connectivity Inc | 0% |
| AudienceScience | 0% |
| GetAccept | 0% |
Unlock Connexity Customer Satisfaction vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Connexity Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Connexity Customer Service
2.5/5
Connexity has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Connexity's Customer Service
Address
2120 Colorado Ave, Santa Monica, CA 90404
Website
http://www.connexity.com
Phone Number
310-571-1235
Connexity's Social Links
Connexity Customer Service vs. Competitors
Compared to its competitors, Connexity's Customer Service score is rated right above Connectivity Inc, and is preceded by Adobe.
| COMPANY | Customer Service Score | |
|---|---|---|
| Alteryx | 4.1/5 |
| Accenture | 3.8/5 |
| Adobe | 3.6/5 |
| Connexity | 2.5/5 |
| Connectivity Inc | N/A |
| AudienceScience | N/A |
| GetAccept | N/A |
Unlock Connexity Customer Service vs. Competitors Data
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Connexity as an Employer
3.0/5
Connexity has a 3.0/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Connexity scored a 0 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Connexity would recommend the brand to a friend. ENPS measures how likely Connexity employees would recommend working at Connexity to a friend.
Net Promoter Score
0
NPS Score
| 25% | Promoters |
|---|---|
| 50% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
12
eNPS Score
| 37% | Promoters |
|---|---|
| 38% | Passive |
| 25% | Detractors |
