49
NPS
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Cubic Corporation
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About Cubic Corporation's Brand
Cubic Corporation (Cubic) is an international provider of systems and solutions that address the mass transit and global defense markets. Among its major competitors, Cubic Corporation is ranked in 1st place for NPS while Northrop Grumman Corporation is 2nd, and Leidos is 3rd.Their current market cap is $2.21B
Brand at a Glance
81%
Customer Loyalty
4.4/5
Product Quality
3.8/5
Pricing
3.8/5
Customer Service
Cubic Corporation Ranking
- #1 / 4 of its competitors
Cubic Corporation NPS
Cubic Corporation's Net Promoter Score (NPS) is a 49 with 66% Promoters, 17% Passives, and 17% Detractors. Net Promoter Score tracks whether Cubic Corporation's customers would recommend using the product based on a scale of -100 to 100.
Cubic Corporation Overall NPS
| 66% | Promoters |
|---|---|
| 17% | Passives |
| 17% | Detractors |
Cubic Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
Jan 2022 100 | Jan 2022 | 100 |
May 2022 100 | May 2022 | 100 |
Oct 2022 100 | Oct 2022 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Apr 2023 100 | Apr 2023 | 100 |
Oct 2023 87 | Oct 2023 | 87 |
Nov 2023 66 | Nov 2023 | 66 |
Jul 2024 60 | Jul 2024 | 60 |
Feb 2025 63 | Feb 2025 | 63 |
Sep 2025 49 | Sep 2025 | 49 |
How Other Brands Compare
Cubic Corporation is ranked first for NPS among its competitors. Northrop Grumman Corporation and Leidos come in second and third, with CAE coming in at #4. Among those competitors, it is the lowest valued company behind Northrop Grumman Corporation.
Cubic Corporation |  Northrop Grumman Corporation |  Leidos |  CAE | |
| Global Ranking | #- | #177 | #- | #- |
| NPS | 49 | 16 | 11 | 3 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $2.21B | $54.60B | $13.70B | $8.59B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cubic Corporation NPS by Gender
Cubic Corporation's NPS was rated 34 by Male customers on Comparably.
Male
34
Cubic Corporation's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Cubic Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Cubic Corporation NPS vs. Competitors
Compared to its competitors, Cubic Corporation's NPS is rated right above Northrop Grumman Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| Cubic Corporation | 49 |
| Northrop Grumman Corporation | 16 |
| Leidos | 11 |
| CAE | 3 |
 | TransitScreen | N/A |
 | Parkeon | N/A |
Cubic Corporation Customer Loyalty
81%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Cubic Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Cubic Corporation Customer Loyalty Score by Gender
Cubic Corporation's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Cubic Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Cubic Corporation's Customer Loyalty score is rated right above Leidos.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Cubic Corporation | 81% |
| Leidos | 78% |
| CAE | 67% |
| Northrop Grumman Corporation | 66% |
| TransitScreen | N/A |
| Parkeon | N/A |
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Cubic Corporation Product Quality
4.4/5
Cubic Corporation has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Cubic Corporation Product Information
Cubic Corporation’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://cubic.com
- Company Size
- 10,000+ Employees
Industry
Tech
Business Services
Consumer Services
Education
Enterprise
Quick Insights into Cubic Corporation Product Quality
Cubic Corporation's Product Quality score was rated highest by Male customers.
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Ranked Cubic Corporation Product Quality the Highest
Cubic Corporation Product Quality Score by Gender
Cubic Corporation's Product Quality score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
Cubic Corporation Product Quality vs. Competitors
Compared to its competitors, Cubic Corporation's Product Quality score is rated right above Northrop Grumman Corporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Cubic Corporation | 4.4/5 |
| Northrop Grumman Corporation | 3.8/5 |
| Leidos | 3.6/5 |
| CAE | 3.3/5 |
| TransitScreen | N/A |
| Parkeon | N/A |
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Cubic Corporation Pricing
Cubic Corporation ROI & Value For Money
3.8/5
Cubic Corporation has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Cubic Corporation ROI
Cubic Corporation's ROI score was rated highest by Male customers.
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Ranked Cubic Corporation ROI the Highest
Cubic Corporation ROI Score by Gender
Cubic Corporation's ROI score was rated 4.5 by Male customers on Comparably.
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Male
4.5/5
Female
N/A
Cubic Corporation Pricing vs. Competitors
Compared to its competitors, Cubic Corporation's ROI score is rated right above Northrop Grumman Corporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Cubic Corporation | 3.8/5 |
| Northrop Grumman Corporation | 3.7/5 |
| Leidos | 3.5/5 |
| CAE | 3.5/5 |
| TransitScreen | N/A |
| Parkeon | N/A |
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Cubic Corporation Customer Satisfaction (CSAT)
Cubic Corporation Customer Satisfaction (CSAT) Score
90 / 100
Cubic Corporation has an overall Customer Satisfaction score of 90 rated by its users and customers.
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Very Satisfied
50%
Satisfied
40%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Cubic Corporation Customer Satisfaction
Cubic Corporation's Customer Satisfaction score was rated highest by Male customers.
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Ranked Cubic Corporation Customer Satisfaction the Highest
Cubic Corporation Customer Satisfaction Score by Gender
Cubic Corporation's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 67% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Cubic Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Cubic Corporation's Customer Satisfaction score is rated right above Leidos.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Cubic Corporation | 90% |
| Leidos | 78% |
| Northrop Grumman Corporation | 66% |
| CAE | 65% |
| TransitScreen | 0% |
| Parkeon | 0% |
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Cubic Corporation Customer Service
3.8/5
Cubic Corporation has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Cubic Corporation's Customer Service
Address
9333 BALBOA AVE, San Diego, CA
Website
http://cubic.com
Phone Number
(858) 268-3100
Quick Insights into Cubic Corporation Customer Service
Cubic Corporation's Customer Service score was rated highest by Male customers.
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Ranked Cubic Corporation Customer Service the Highest
Cubic Corporation Customer Service Score by Gender
Cubic Corporation's Customer Service score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Cubic Corporation Customer Service vs. Competitors
Compared to its competitors, Cubic Corporation's Customer Service score is rated right above Northrop Grumman Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Cubic Corporation | 3.8/5 |
| Northrop Grumman Corporation | 3.8/5 |
| Leidos | 3.6/5 |
| CAE | 3.5/5 |
| TransitScreen | N/A |
| Parkeon | N/A |
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Cubic Corporation as an Employer
3.8/5
Cubic Corporation has a 3.8/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
Cubic Corporation scored a 49 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of Cubic Corporation would recommend the brand to a friend. ENPS measures how likely Cubic Corporation employees would recommend working at Cubic Corporation to a friend.
Net Promoter Score
49
NPS Score
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 38% | Promoters |
|---|---|
| 16% | Passive |
| 46% | Detractors |
