-100
NPS
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Cumulus Networks
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About Cumulus Networks' Brand
Cumulus Networks, a software company, designs and sells Linux operating systems for networking hardware. Among its major competitors, Cumulus Networks is ranked in 4th place for NPS while Arista Networks is 1st, and Cogeco Peer 1 is 2nd.Their current valuation is $450.00M
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Cumulus Networks Ranking
- #3 / 4 of its competitors
Cumulus Networks NPS
Cumulus Networks's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Cumulus Networks's customers would recommend using the product based on a scale of -100 to 100.
Cumulus Networks Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Cumulus Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 -100 | Nov 2020 | -100 |
Dec 2022 -100 | Dec 2022 | -100 |
How Other Brands Compare
Cumulus Networks is ranked third for NPS among its competitors. Arista Networks and Juniper Networks come in first and second, with Pica8 coming in at #4. Among those competitors, it is the third most valued company behind Arista Networks.
Cumulus Networks |  Juniper Networks |  Arista Networks |  Pica8 | |
| Global Ranking | #- | #816 | #824 | #- |
| NPS | -100 | 34 | 56 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | $450.00M | $8.38B | $23.53B | $60.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cumulus Networks NPS vs. Competitors
Compared to its competitors, Cumulus Networks's NPS is rated right below Vello Systems.
| COMPANY | NPS Score | |
|---|---|---|
| Arista Networks | 56 |
 | Cogeco Peer 1 | 50 |
| Juniper Networks | 34 |
 | Internap | N/A |
| Pica8 | N/A |
 | Unisecure Data Centers | N/A |
 | Vasona Networks | N/A |
 | Vello Systems | N/A |
| Cumulus Networks | -100 |
Cumulus Networks Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Cumulus Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cumulus Networks Customer Loyalty vs. Competitors
Compared to its competitors, Cumulus Networks's Customer Loyalty score is rated right above Internap, and is preceded by Arista Networks.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Juniper Networks | 86% |
| Cogeco Peer 1 | 85% |
| Arista Networks | 84% |
| Cumulus Networks | 10% |
| Internap | N/A |
| Pica8 | N/A |
| Unisecure Data Centers | N/A |
| Vasona Networks | N/A |
| Vello Systems | N/A |
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Cumulus Networks Product Quality
1.5/5
Cumulus Networks has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Cumulus Networks Product Information
Cumulus Networks’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://cumulusnetworks.com
- Company Size
- 51-200 Employees
Industry
Tech
Enterprise
SaaS
Cumulus Networks Product Quality vs. Competitors
Compared to its competitors, Cumulus Networks's Product Quality score is rated right above Internap, and is preceded by Cogeco Peer 1.
| COMPANY | Product Quality Score | |
|---|---|---|
| Arista Networks | 4.2/5 |
| Juniper Networks | 4.2/5 |
| Cogeco Peer 1 | 4.1/5 |
| Cumulus Networks | 1.5/5 |
| Internap | N/A |
| Pica8 | N/A |
| Unisecure Data Centers | N/A |
| Vasona Networks | N/A |
| Vello Systems | N/A |
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Cumulus Networks Pricing
Cumulus Networks ROI & Value For Money
1.5/5
Cumulus Networks has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Cumulus Networks Pricing vs. Competitors
Compared to its competitors, Cumulus Networks's ROI score is rated right above Internap, and is preceded by Cogeco Peer 1.
| COMPANY | Pricing Score | |
|---|---|---|
| Arista Networks | 4.4/5 |
| Juniper Networks | 4.2/5 |
| Cogeco Peer 1 | 4.2/5 |
| Cumulus Networks | 1.5/5 |
| Internap | N/A |
| Pica8 | N/A |
| Unisecure Data Centers | N/A |
| Vasona Networks | N/A |
| Vello Systems | N/A |
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Cumulus Networks Customer Service
1.5/5
Cumulus Networks has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Cumulus Networks's Customer Service
Address
185 E Dana St, Mountain View, CA
Website
http://cumulusnetworks.com
Phone Number
16503836700
Cumulus Networks Customer Service vs. Competitors
Compared to its competitors, Cumulus Networks's Customer Service score is rated right above Internap, and is preceded by Cogeco Peer 1.
| COMPANY | Customer Service Score | |
|---|---|---|
| Arista Networks | 4.3/5 |
| Juniper Networks | 4.2/5 |
| Cogeco Peer 1 | 4.1/5 |
| Cumulus Networks | 1.5/5 |
| Internap | N/A |
| Pica8 | N/A |
| Unisecure Data Centers | N/A |
| Vasona Networks | N/A |
| Vello Systems | N/A |
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Cumulus Networks as an Employer
3.9/5
Cumulus Networks has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Cumulus Networks scored a -100 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of Cumulus Networks would recommend the brand to a friend. ENPS measures how likely Cumulus Networks employees would recommend working at Cumulus Networks to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
