D&H DISTRIBUTING CO. NPS & Customer Reviews

Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Brand Page

D&H DISTRIBUTING CO.

Marketing or Exec? Claim Your Free Account

D&H DISTRIBUTING CO.

Rate this Brand

About D&H DISTRIBUTING CO. Brand

D&H is a distributor of computer and peripheral products for resellers and retailers. Among its major competitors, D&H DISTRIBUTING CO. is ranked in 3rd place for NPS while Finastra is 1st, and Ingram Micro is 2nd.

Brand at a Glance

80%

Customer Loyalty

3.8/5

Product Quality

3.6/5

Pricing

3.5/5

Customer Service

D&H DISTRIBUTING CO. Ranking

^#3 / 4 of its competitors

D&H DISTRIBUTING CO. NPS

D&H DISTRIBUTING CO.'s Net Promoter Score (NPS) is a 4 with 43% Promoters, 18% Passives, and 39% Detractors. Net Promoter Score tracks whether D&H DISTRIBUTING CO.'s customers would recommend using the product based on a scale of -100 to 100.

D&H DISTRIBUTING CO. Overall NPS

NPS

43%	Promoters
18%	Passives
39%	Detractors

D&H DISTRIBUTING CO. NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2022 -25	Dec 2022	-25
Jan 2023 -11	Jan 2023	-11
Feb 2023 -1	Feb 2023	-1
Mar 2023 6	Mar 2023	6
Aug 2023 5	Aug 2023	5
Oct 2023 12	Oct 2023	12
Dec 2023 17	Dec 2023	17
Feb 2024 10	Feb 2024	10
Apr 2024 5	Apr 2024	5
Jul 2024 9	Jul 2024	9
Dec 2024 4	Dec 2024	4
Jul 2025 4	Jul 2025	4

How Other Brands Compare

D&H DISTRIBUTING CO. is ranked third for NPS among its competitors. Finastra and Ingram Micro come in first and second, with SYNNEX coming in at #4.

	D&H DISTRIBUTING CO.	Ingram Micro	Finastra	SYNNEX
Global Ranking	#-	#217	#-	#-
NPS	4	11	13	-7
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Negative	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

D&H DISTRIBUTING CO. NPS by Gender

Female customers rated D&H DISTRIBUTING CO.'s NPS 16 points higher than Male customers.

Male

D&H DISTRIBUTING CO.'s NPS was rated 34 by Male customers on Comparably.

67%

Promoters

Passives

33%

Detractors

Female

D&H DISTRIBUTING CO.'s NPS was rated 50 by Female customers on Comparably.

75%

Promoters

Passives

25%

Detractors

D&H DISTRIBUTING CO. NPS by Ethnicity

D&H DISTRIBUTING CO.'s NPS was rated 50 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 50	Caucasian	50

D&H DISTRIBUTING CO. NPS by Usage

D&H DISTRIBUTING CO.'s NPS was rated 0 points by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

-100

-50

100

Summary	Usage	Score
2 to 5 Years 0	2 to 5 Years	0

D&H DISTRIBUTING CO. NPS vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s NPS is rated right above Comstor, and is preceded by Ingram Micro.

COMPANY		NPS Score
	Finastra	13
	Ingram Micro	11
	D&H DISTRIBUTING CO.	4
	Comstor	N/A
	SYNNEX	-7

D&H DISTRIBUTING CO. Customer Reviews

D&H DISTRIBUTING CO. Customer Loyalty

80%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

80% of D&H DISTRIBUTING CO. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

80%

20%

D&H DISTRIBUTING CO. Customer Loyalty Score by Gender

D&H DISTRIBUTING CO.'s Customer Loyalty score was rated 100 by Female customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of D&H DISTRIBUTING CO..

Female

100%

Yes

Male

N/A

Yes

D&H DISTRIBUTING CO. Customer Loyalty Score by Ethnicity

D&H DISTRIBUTING CO.'s Customer Loyalty score was rated 70% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of D&H DISTRIBUTING CO..

out of 100

Caucasian

D&H DISTRIBUTING CO. Customer Loyalty Score by Usage

D&H DISTRIBUTING CO.'s Customer Loyalty score was rated 78% by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

2 to 5 Years	78%

D&H DISTRIBUTING CO. Customer Loyalty Score by Industry

D&H DISTRIBUTING CO.'s Customer Loyalty score was rated 82% by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	82%

D&H DISTRIBUTING CO. Customer Loyalty vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s Customer Loyalty score is rated right above Ingram Micro, and is preceded by Finastra.

COMPANY		Customer Loyalty Score
	Finastra	93%
	D&H DISTRIBUTING CO.	80%
	Ingram Micro	73%
	SYNNEX	57%
	Comstor	N/A

Unlock D&H DISTRIBUTING CO. Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full D&H DISTRIBUTING CO. Customer Loyalty vs. Competitors data and gain insights into your customers today.

D&H DISTRIBUTING CO. Product Quality

3.8/5

D&H DISTRIBUTING CO. has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

Sign Up to unlock D&H DISTRIBUTING CO. overall Product Quality score rated by its users and customers.

D&H DISTRIBUTING CO. Product Information

D&H DISTRIBUTING CO.’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated D&H DISTRIBUTING CO.'s product the highest.

Website: www.dandh.com

Company Size: 1,001-5,000 Employees

Industry

Retail

Quick Insights into D&H DISTRIBUTING CO. Product Quality

D&H DISTRIBUTING CO.'s Product Quality score was rated highest by Female customers.

Sign Up to unlock insights into how customers have ranked D&H DISTRIBUTING CO. Product Quality.

Ranked D&H DISTRIBUTING CO. Product Quality the Highest

Female	4.1
Caucasian	3.8
Tech	3.6

D&H DISTRIBUTING CO. Product Quality Score by Gender

D&H DISTRIBUTING CO.'s Product Quality score was rated 4.1 by Female customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of D&H DISTRIBUTING CO..

Female

4.1/5

Male

N/A

D&H DISTRIBUTING CO. Product Quality Score by Ethnicity

D&H DISTRIBUTING CO.'s Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of D&H DISTRIBUTING CO..

Summary	Ethnicity	Score
Caucasian 3.8	Caucasian	3.8

D&H DISTRIBUTING CO. Product Quality Score by Usage

D&H DISTRIBUTING CO.'s Product Quality score was rated 3.2 stars by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

2 to 5 Years	3.2

D&H DISTRIBUTING CO. Product Quality Score by Industry

D&H DISTRIBUTING CO.'s Product Quality score was rated 3.6 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech	3.6

D&H DISTRIBUTING CO. Product Quality vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s Product Quality score is rated right above Ingram Micro, and is preceded by Finastra.

COMPANY		Product Quality Score
	Finastra	3.8/5
	D&H DISTRIBUTING CO.	3.8/5
	Ingram Micro	3.5/5
	SYNNEX	3.4/5
	Comstor	N/A

Unlock D&H DISTRIBUTING CO. Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full D&H DISTRIBUTING CO. Product Quality vs. Competitors data and gain insights into your customers today.

D&H DISTRIBUTING CO. Pricing

D&H DISTRIBUTING CO. ROI & Value For Money

3.6/5

D&H DISTRIBUTING CO. has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.

Sign Up to unlock D&H DISTRIBUTING CO. overall ROI score rated by its users and customers.

D&H DISTRIBUTING CO. Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into D&H DISTRIBUTING CO. ROI

D&H DISTRIBUTING CO.'s ROI score was rated highest by Female customers.

Sign Up to unlock insights into how customers have ranked D&H DISTRIBUTING CO. ROI score.

Ranked D&H DISTRIBUTING CO. ROI the Highest

Female	4.4
Tech	3.8
Caucasian	3.6

D&H DISTRIBUTING CO. ROI Score by Gender

D&H DISTRIBUTING CO.'s ROI score was rated 4.4 by Female customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of D&H DISTRIBUTING CO..

Female

4.4/5

Male

N/A

D&H DISTRIBUTING CO. ROI Score by Ethnicity

D&H DISTRIBUTING CO.'s ROI score was rated 3.6 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of D&H DISTRIBUTING CO..

Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6

D&H DISTRIBUTING CO. ROI Score by Usage

D&H DISTRIBUTING CO.'s ROI score was rated 3.5 stars by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

2 to 5 Years	3.5

D&H DISTRIBUTING CO. ROI Score by Industry

D&H DISTRIBUTING CO.'s ROI score was rated 3.8 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech	3.8

D&H DISTRIBUTING CO. Pricing vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s ROI score is rated right above Ingram Micro, and is preceded by Finastra.

COMPANY		Pricing Score
	Finastra	3.7/5
	D&H DISTRIBUTING CO.	3.6/5
	Ingram Micro	3.5/5
	SYNNEX	3.1/5
	Comstor	N/A

Unlock D&H DISTRIBUTING CO. ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full D&H DISTRIBUTING CO. ROI vs. Competitors data and gain insights into your customers today.

D&H DISTRIBUTING CO. Customer Satisfaction (CSAT)

D&H DISTRIBUTING CO. Customer Satisfaction (CSAT) Score

69 / 100

D&H DISTRIBUTING CO. has an overall Customer Satisfaction score of 69 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	50%
Satisfied	19%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	19%
Very Dissatisfied	6%

Very Satisfied

50%

Satisfied

19%

Neither Satisfied nor Dissatisfied

Dissatisfied

19%

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into D&H DISTRIBUTING CO. Customer Satisfaction

D&H DISTRIBUTING CO.'s Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Male customers.

Sign Up to unlock insights into how customers have ranked D&H DISTRIBUTING CO. Customer Satisfaction.

Ranked D&H DISTRIBUTING CO. Customer Satisfaction the Highest

Caucasian	75%
Female	75%
Tech	60%

Ranked D&H DISTRIBUTING CO. Customer Satisfaction the Lowest

Male	66%

D&H DISTRIBUTING CO. Customer Satisfaction Score by Gender

Female customers rated D&H DISTRIBUTING CO.'s Customer Satisfaction score 9 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of D&H DISTRIBUTING CO..

66 / 100

Male

	Very Satisfied	33%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	34%
	Very Dissatisfied	0%

75 / 100

Female

	Very Satisfied	75%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	25%

D&H DISTRIBUTING CO. Customer Satisfaction Score by Ethnicity

Caucasian
75%

CSAT according to Caucasian

D&H DISTRIBUTING CO. Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of D&H DISTRIBUTING CO..

75 / 100

Very Satisfied	75%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	25%
Very Dissatisfied	0%

Very Satisfied

75%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

25%

Very Dissatisfied

D&H DISTRIBUTING CO. Customer Satisfaction Score by Usage

D&H DISTRIBUTING CO.'s Customer Satisfaction score was rated 50 points by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

2 to 5 Years	50

D&H DISTRIBUTING CO. Customer Satisfaction Score by Industry

D&H DISTRIBUTING CO.'s Customer Satisfaction score was rated 60 points by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

{
	"title": "D&H DISTRIBUTING CO. Customer Satisfaction Score by Industry",
	"text": "D&H DISTRIBUTING CO.'s Customer Satisfaction score was rated 60 points by Tech industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "D&H DISTRIBUTING CO.'s Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 60
		}
	]
}

Tech	60

D&H DISTRIBUTING CO. Customer Satisfaction vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s Customer Satisfaction score is rated right above SYNNEX, and is preceded by Finastra.

COMPANY		Customer Satisfaction (CSAT) Score
	Finastra	70%
	D&H DISTRIBUTING CO.	69%
	SYNNEX	63%
	Ingram Micro	55%
	Comstor	0%

Unlock D&H DISTRIBUTING CO. Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full D&H DISTRIBUTING CO. Customer Satisfaction vs. Competitors data and gain insights into your customers today.

D&H DISTRIBUTING CO. Customer Service

3.5/5

D&H DISTRIBUTING CO. has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock D&H DISTRIBUTING CO. overall Customer Service score rated by its users and customers.

About D&H DISTRIBUTING CO.'s Customer Service

Address

Harrisburg, PA

Website

www.dandh.com

Quick Insights into D&H DISTRIBUTING CO. Customer Service

D&H DISTRIBUTING CO.'s Customer Service score was rated highest by Female customers.

Sign Up to unlock insights into how customers have ranked D&H DISTRIBUTING CO. Customer Service score.

Ranked D&H DISTRIBUTING CO. Customer Service the Highest

Female	3.9
Caucasian	3.8
Tech	3.3

D&H DISTRIBUTING CO. Customer Service Score by Gender

D&H DISTRIBUTING CO.'s Customer Service score was rated 3.9 by Female customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of D&H DISTRIBUTING CO..

Female

3.9/5

Male

N/A

D&H DISTRIBUTING CO. Customer Service Score by Ethnicity

D&H DISTRIBUTING CO.'s Customer Service score was rated 3.8 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of D&H DISTRIBUTING CO..

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.8	Caucasian	3.8

D&H DISTRIBUTING CO. Customer Service Score by Usage

D&H DISTRIBUTING CO.'s Customer Service score was rated 3 stars by customers who have used D&H DISTRIBUTING CO.'s products/services for 2 to 5 Years.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

2 to 5 Years	3

D&H DISTRIBUTING CO. Customer Service Score by Industry

D&H DISTRIBUTING CO.'s Customer Service score was rated 3.3 stars by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech	3.3

D&H DISTRIBUTING CO. Customer Service vs. Competitors

Compared to its competitors, D&H DISTRIBUTING CO.'s Customer Service score is rated right above SYNNEX, and is preceded by Ingram Micro.

COMPANY		Customer Service Score
	Finastra	3.8/5
	Ingram Micro	3.5/5
	D&H DISTRIBUTING CO.	3.5/5
	SYNNEX	3.1/5
	Comstor	N/A

Unlock D&H DISTRIBUTING CO. Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full D&H DISTRIBUTING CO. Customer Service vs. Competitors data and gain insights into your customers today.

D&H DISTRIBUTING CO. as an Employer

2.8/5

D&H DISTRIBUTING CO. has a 2.8/5 stars for its overall company culture rated by their employees

top

35%

CEO of D&H DISTRIBUTING CO.

Izzy Schwab

In the Top 35% of Similar Sized Companies on Comparably.

Consumer vs. Employees

D&H DISTRIBUTING CO. scored a 4 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of D&H DISTRIBUTING CO. would recommend the brand to a friend. ENPS measures how likely D&H DISTRIBUTING CO. employees would recommend working at D&H DISTRIBUTING CO. to a friend.

Net Promoter Score

NPS Score

43%	Promoters
18%	Passive
39%	Detractors

Employee Net Promoter Score

-4

eNPS Score

35%	Promoters
26%	Passive
39%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail