100
NPS
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Dash Radio
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About Dash Radio's Brand
Among its major competitors, Dash Radio is ranked in 2nd place for NPS while TuneIn is 1st, and Spotify is 3rd.
Brand at a Glance
55%
Customer Loyalty
3.2/5
Product Quality
4.7/5
Pricing
2.7/5
Customer Service
Dash Radio Ranking
- #2 / 4 of its competitors
Dash Radio NPS
Dash Radio's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Dash Radio's customers would recommend using the product based on a scale of -100 to 100.
Dash Radio Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Dash Radio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 100 | Aug 2022 | 100 |
How Other Brands Compare
Dash Radio is ranked second for NPS among its competitors. TuneIn and Spotify come in first and third, with BevSpot coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dash Radio NPS vs. Competitors
Compared to its competitors, Dash Radio's NPS is rated right above Spotify, and is preceded by TuneIn.
| COMPANY | NPS Score | |
|---|---|---|
 | TuneIn | 100 |
| Dash Radio | 100 |
 | Spotify | 49 |
 | iHeartRadio | 22 |
 | BevSpot | N/A |
 | Grouper | N/A |
Dash Radio Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Dash Radio users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Dash Radio Customer Loyalty vs. Competitors
Compared to its competitors, Dash Radio's Customer Loyalty score is rated right above BevSpot, and is preceded by iHeartRadio.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TuneIn | 100% |
| Spotify | 87% |
| iHeartRadio | 80% |
| Dash Radio | 55% |
| BevSpot | N/A |
| Grouper | N/A |
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Dash Radio Product Quality
3.2/5
Dash Radio has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Dash Radio Product Information
Dash Radio’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- https://dashradio.com
- Company Size
- 51-200 Employees
Industry
Arts and Entertainment
Dash Radio Product Quality vs. Competitors
Compared to its competitors, Dash Radio's Product Quality score is rated right above BevSpot, and is preceded by iHeartRadio.
| COMPANY | Product Quality Score | |
|---|---|---|
| TuneIn | 4.5/5 |
| Spotify | 4.2/5 |
| iHeartRadio | 3.9/5 |
| Dash Radio | 3.2/5 |
| BevSpot | N/A |
| Grouper | N/A |
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Dash Radio Pricing
Dash Radio ROI & Value For Money
4.7/5
Dash Radio has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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Dash Radio Pricing vs. Competitors
Compared to its competitors, Dash Radio's ROI score is rated right above Spotify, and is preceded by TuneIn.
| COMPANY | Pricing Score | |
|---|---|---|
| TuneIn | 5/5 |
| Dash Radio | 4.7/5 |
| Spotify | 4/5 |
| iHeartRadio | 3.9/5 |
| BevSpot | N/A |
| Grouper | N/A |
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Dash Radio Customer Satisfaction (CSAT)
Dash Radio Customer Satisfaction (CSAT) Score
50 / 100
Dash Radio has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dash Radio Customer Satisfaction vs. Competitors
Compared to its competitors, Dash Radio's Customer Satisfaction score is rated right above BevSpot, and is preceded by iHeartRadio.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TuneIn | 100% |
| Spotify | 85% |
| iHeartRadio | 79% |
| Dash Radio | 50% |
| BevSpot | 0% |
| Grouper | 0% |
Unlock Dash Radio Customer Satisfaction vs. Competitors Data
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Dash Radio Customer Service
2.7/5
Dash Radio has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
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About Dash Radio's Customer Service
Address
1952 N Cahuenga Blvd, Los Angeles, CA 90068
Website
https://dashradio.com
Phone Number
+1-310-421-2224
Dash Radio's Social Links
Dash Radio Customer Service vs. Competitors
Compared to its competitors, Dash Radio's Customer Service score is rated right above BevSpot, and is preceded by iHeartRadio.
| COMPANY | Customer Service Score | |
|---|---|---|
| TuneIn | 5/5 |
| Spotify | 4/5 |
| iHeartRadio | 3.7/5 |
| Dash Radio | 2.7/5 |
| BevSpot | N/A |
| Grouper | N/A |
Unlock Dash Radio Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Dash Radio Customer Service vs. Competitors data and gain insights into your customers today.
Dash Radio as an Employer
4.7/5
Dash Radio has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Dash Radio scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Dash Radio would recommend the brand to a friend. ENPS measures how likely Dash Radio employees would recommend working at Dash Radio to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
