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About Dayforce's Brand

Dayforce is a time and attendance application that helps businesses automate clocking and streamline employee payroll. Among its major competitors, Dayforce is ranked in 1st place for NPS while UKG is 2nd, and Zenefits is 3rd.

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service

Dayforce Ranking

Dayforce NPS

Dayforce's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Dayforce's customers would recommend using the product based on a scale of -100 to 100.

Dayforce Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Dayforce Overall NPS

Dayforce NPS Trend

-100
-50
0
50
100
Mar 2025
100
Mar 2025100

How Other Brands Compare

Dayforce is ranked first for NPS among its competitors. UKG and Zenefits come in second and third, with TriNet coming in at #4.

Dayforce's Logo
Dayforce
UKG's Logo
UKG
Zenefits' Logo
Zenefits
TriNet's Logo
TriNet
Global Ranking#-#304#412#-
NPS10013138
Social Sentiment Calculated by analyzing social media and other online mentions--Neutral-
Valuation Updated every 24 hours for public companies--$4.50B$5.14B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Dayforce NPS vs. Competitors

Compared to its competitors, Dayforce's NPS is rated right above UKG.

COMPANYNPS Score
Dayforce
100
UKG
13
Zenefits
13
TriNet
8

Dayforce Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Dayforce users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
Dayforce Customer Loyalty

Dayforce Customer Loyalty vs. Competitors

Compared to its competitors, Dayforce's Customer Loyalty score is rated right above UKG.

COMPANYCustomer Loyalty Score
Dayforce100%
UKG64%
TriNet58%
Zenefits56%

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Dayforce Product Quality

5/5

Dayforce has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Dayforce Product Information

Dayforce’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://www.ceridian.com/
Company Size
1,001-5,000 Employees

Industry

Tech
Business Services
Enterprise
Productivity
SaaS

Dayforce Product Quality vs. Competitors

Compared to its competitors, Dayforce's Product Quality score is rated right above UKG.

COMPANYProduct Quality Score
Dayforce5/5
UKG3.2/5
Zenefits3/5
TriNet2.9/5

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Dayforce Pricing

Dayforce ROI & Value For Money

4.5/5

Dayforce has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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Dayforce Pricing vs. Competitors

Compared to its competitors, Dayforce's ROI score is rated right above UKG.

COMPANYPricing Score
Dayforce4.5/5
UKG3.2/5
Zenefits3.2/5
TriNet3/5

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Dayforce Customer Satisfaction (CSAT)

Dayforce Customer Satisfaction (CSAT) Score

100 / 100

Dayforce has an overall Customer Satisfaction score of 100 rated by its users and customers.

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Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Dayforce Customer Satisfaction vs. Competitors

Compared to its competitors, Dayforce's Customer Satisfaction score is rated right above UKG.

COMPANYCustomer Satisfaction (CSAT) Score
Dayforce100%
UKG51%
TriNet50%
Zenefits18%

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Dayforce Customer Service

4.5/5

Dayforce has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.

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About Dayforce's Customer Service

Address

4110 Yonge St, Suite 604, Minneapolis, MN M2P 2B7


Website

http://www.ceridian.com/

Dayforce Customer Service vs. Competitors

Compared to its competitors, Dayforce's Customer Service score is rated right above TriNet.

COMPANYCustomer Service Score
Dayforce4.5/5
TriNet2.9/5
UKG2.9/5
Zenefits2/5

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Consumer vs. Employees

Dayforce scored a 100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Dayforce would recommend the brand to a friend. ENPS measures how likely Dayforce employees would recommend working at Dayforce to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

50
eNPS Score
50%Promoters
50%Passive
0%Detractors

Global Ranking Snapshot

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3
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4
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5
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6
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Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail