20
NPS
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DEVON ENERGY CORPORATION
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About DEVON ENERGY CORPORATION's Brand
Devon Energy is oil and natural gas exploration and production company. Among its major competitors, DEVON ENERGY CORPORATION is ranked in 4th place for NPS while ConocoPhillips is 1st, and Parsley Energy is 2nd.Their current market cap is $15.82B
Brand at a Glance
66%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
DEVON ENERGY CORPORATION Ranking
- #3 / 4 of its competitors
DEVON ENERGY CORPORATION NPS
DEVON ENERGY CORPORATION's Net Promoter Score (NPS) is a 20 with 40% Promoters, 40% Passives, and 20% Detractors. Net Promoter Score tracks whether DEVON ENERGY CORPORATION's customers would recommend using the product based on a scale of -100 to 100.
DEVON ENERGY CORPORATION Overall NPS
| 40% | Promoters |
|---|---|
| 40% | Passives |
| 20% | Detractors |
DEVON ENERGY CORPORATION NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 33 | Feb 2022 | 33 |
Mar 2022 50 | Mar 2022 | 50 |
Jun 2022 67 | Jun 2022 | 67 |
Jul 2022 71 | Jul 2022 | 71 |
Oct 2022 63 | Oct 2022 | 63 |
Jul 2023 55 | Jul 2023 | 55 |
Feb 2024 50 | Feb 2024 | 50 |
Apr 2024 45 | Apr 2024 | 45 |
Jun 2024 34 | Jun 2024 | 34 |
Jul 2024 31 | Jul 2024 | 31 |
Dec 2024 20 | Dec 2024 | 20 |
Jul 2025 20 | Jul 2025 | 20 |
How Other Brands Compare
DEVON ENERGY CORPORATION is ranked third for NPS among its competitors. ConocoPhillips and Marathon Oil Corporation come in first and second, with Halliburton coming in at #4. Among those competitors, it is the third most valued company behind ConocoPhillips.
DEVON ENERGY CORPORATION |  Halliburton |  ConocoPhillips |  Marathon Oil Corporation | |
| Global Ranking | #- | #685 | #- | #- |
| NPS | 20 | 17 | 40 | 25 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $15.82B | $19.23B | $70.60B | $8.63B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DEVON ENERGY CORPORATION NPS by Gender
Female customers rated DEVON ENERGY CORPORATION's NPS 67 points higher than Male customers.
Male
0
DEVON ENERGY CORPORATION's NPS was rated by Male customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Female
67
DEVON ENERGY CORPORATION's NPS was rated 67 by Female customers on Comparably.
67%
Promoters
33%
Passives
0%
Detractors
DEVON ENERGY CORPORATION NPS by Ethnicity
DEVON ENERGY CORPORATION's NPS was rated 75 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 75 | Caucasian | 75 |
DEVON ENERGY CORPORATION NPS vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's NPS is rated right above Halliburton, and is preceded by Marathon Oil Corporation.
| COMPANY | NPS Score | |
|---|---|---|
| ConocoPhillips | 40 |
 | Parsley Energy | 34 |
| Marathon Oil Corporation | 25 |
| DEVON ENERGY CORPORATION | 20 |
| Halliburton | 17 |
 | DCP Midstream | 10 |
 | Noble Energy | -34 |
DEVON ENERGY CORPORATION Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of DEVON ENERGY CORPORATION users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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DEVON ENERGY CORPORATION Customer Loyalty Score by Gender
Female customers rated DEVON ENERGY CORPORATION's Customer Loyalty score 60% higher than Male customers.
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Male
40%
Yes
Female
100%
Yes
DEVON ENERGY CORPORATION Customer Loyalty Score by Ethnicity
DEVON ENERGY CORPORATION's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
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78
out of 100
Caucasian
DEVON ENERGY CORPORATION Customer Loyalty vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's Customer Loyalty score is rated right above DCP Midstream, and is preceded by Halliburton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Marathon Oil Corporation | 100% |
| ConocoPhillips | 83% |
| Halliburton | 79% |
| DEVON ENERGY CORPORATION | 66% |
| DCP Midstream | 66% |
| Parsley Energy | 53% |
| Noble Energy | N/A |
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DEVON ENERGY CORPORATION Product Quality
3.8/5
DEVON ENERGY CORPORATION has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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DEVON ENERGY CORPORATION Product Information
DEVON ENERGY CORPORATION’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- http://devonenergy.com
- Company Size
- 10,000+ Employees
Industry
Tech
Energy
SaaS
Quick Insights into DEVON ENERGY CORPORATION Product Quality
DEVON ENERGY CORPORATION's Product Quality score was rated highest by Caucasian customers, and rated lowest by Male customers.
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Ranked DEVON ENERGY CORPORATION Product Quality the Highest
Ranked DEVON ENERGY CORPORATION Product Quality the Lowest
DEVON ENERGY CORPORATION Product Quality Score by Gender
Female customers rated DEVON ENERGY CORPORATION's Product Quality score 0.2 stars higher than Male customers.
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Male
4.1/5
Female
4.3/5
DEVON ENERGY CORPORATION Product Quality Score by Ethnicity
DEVON ENERGY CORPORATION's Product Quality score was rated 4.7 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.7 | Caucasian | 4.7 |
DEVON ENERGY CORPORATION Product Quality vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's Product Quality score is rated right above Halliburton, and is preceded by ConocoPhillips.
| COMPANY | Product Quality Score | |
|---|---|---|
| Marathon Oil Corporation | 4.5/5 |
| ConocoPhillips | 3.9/5 |
| DEVON ENERGY CORPORATION | 3.8/5 |
| Halliburton | 3.7/5 |
| Parsley Energy | 3/5 |
| DCP Midstream | 2.8/5 |
| Noble Energy | N/A |
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DEVON ENERGY CORPORATION Pricing
DEVON ENERGY CORPORATION ROI & Value For Money
3.5/5
DEVON ENERGY CORPORATION has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quick Insights into DEVON ENERGY CORPORATION ROI
DEVON ENERGY CORPORATION's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked DEVON ENERGY CORPORATION ROI the Highest
Ranked DEVON ENERGY CORPORATION ROI the Lowest
DEVON ENERGY CORPORATION ROI Score by Gender
Female customers rated DEVON ENERGY CORPORATION's ROI score 1.1 stars higher than Male customers.
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Male
3.5/5
Female
4.6/5
DEVON ENERGY CORPORATION ROI Score by Ethnicity
DEVON ENERGY CORPORATION's ROI score was rated 4.4 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
DEVON ENERGY CORPORATION Pricing vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's ROI score is rated right above Parsley Energy, and is preceded by Halliburton.
| COMPANY | Pricing Score | |
|---|---|---|
| ConocoPhillips | 4.3/5 |
| Marathon Oil Corporation | 4.2/5 |
| Halliburton | 3.7/5 |
| DEVON ENERGY CORPORATION | 3.5/5 |
| Parsley Energy | 3.3/5 |
| DCP Midstream | 3/5 |
| Noble Energy | N/A |
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DEVON ENERGY CORPORATION Customer Satisfaction (CSAT)
DEVON ENERGY CORPORATION Customer Satisfaction (CSAT) Score
100 / 100
DEVON ENERGY CORPORATION has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
56%
Satisfied
44%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into DEVON ENERGY CORPORATION Customer Satisfaction
DEVON ENERGY CORPORATION's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked DEVON ENERGY CORPORATION Customer Satisfaction the Highest
DEVON ENERGY CORPORATION Customer Satisfaction Score by Gender
DEVON ENERGY CORPORATION's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
DEVON ENERGY CORPORATION Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
DEVON ENERGY CORPORATION's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
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100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
DEVON ENERGY CORPORATION Customer Satisfaction vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's Customer Satisfaction score is rated right above ConocoPhillips, and is preceded by Marathon Oil Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Parsley Energy | 100% |
| Marathon Oil Corporation | 100% |
| DEVON ENERGY CORPORATION | 100% |
| ConocoPhillips | 81% |
| Halliburton | 73% |
| Noble Energy | 50% |
| DCP Midstream | 40% |
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DEVON ENERGY CORPORATION Customer Service
3.4/5
DEVON ENERGY CORPORATION has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About DEVON ENERGY CORPORATION's Customer Service
Address
6000 Meadows Road,, Suite 200, Lake Oswego, OR 73102
Website
http://devonenergy.com
Phone Number
405-235-3611
Quick Insights into DEVON ENERGY CORPORATION Customer Service
DEVON ENERGY CORPORATION's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked DEVON ENERGY CORPORATION Customer Service the Highest
Ranked DEVON ENERGY CORPORATION Customer Service the Lowest
DEVON ENERGY CORPORATION Customer Service Score by Gender
Female customers rated DEVON ENERGY CORPORATION's Customer Service score 2 stars higher than Male customers.
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Male
2.6/5
Female
4.6/5
DEVON ENERGY CORPORATION Customer Service Score by Ethnicity
DEVON ENERGY CORPORATION's Customer Service score was rated 3.7 stars by Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.7 | Caucasian | 3.7 |
DEVON ENERGY CORPORATION Customer Service vs. Competitors
Compared to its competitors, DEVON ENERGY CORPORATION's Customer Service score is rated right above Parsley Energy, and is preceded by Halliburton.
| COMPANY | Customer Service Score | |
|---|---|---|
| ConocoPhillips | 4.3/5 |
| Marathon Oil Corporation | 4.2/5 |
| Halliburton | 3.7/5 |
| DEVON ENERGY CORPORATION | 3.4/5 |
| Parsley Energy | 3.2/5 |
| DCP Midstream | 2.8/5 |
| Noble Energy | N/A |
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DEVON ENERGY CORPORATION as an Employer
4.5/5
DEVON ENERGY CORPORATION has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
DEVON ENERGY CORPORATION scored a 20 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of DEVON ENERGY CORPORATION would recommend the brand to a friend. ENPS measures how likely DEVON ENERGY CORPORATION employees would recommend working at DEVON ENERGY CORPORATION to a friend.
Net Promoter Score
20
NPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 71% | Promoters |
|---|---|
| 8% | Passive |
| 21% | Detractors |
