45
NPS
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DynCorp International
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About DynCorp International's Brand
Among its major competitors, DynCorp International is ranked in 1st place for NPS while Lockheed Martin is 2nd, and KBR is 3rd.Their current valuation is $4.39B
Brand at a Glance
82%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4/5
Customer Service
DynCorp International Ranking
- #1 / 4 of its competitors
DynCorp International NPS
DynCorp International's Net Promoter Score (NPS) is a 45 with 70% Promoters, 5% Passives, and 25% Detractors. Net Promoter Score tracks whether DynCorp International's customers would recommend using the product based on a scale of -100 to 100.
DynCorp International Overall NPS
| 70% | Promoters |
|---|---|
| 5% | Passives |
| 25% | Detractors |
DynCorp International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 67 | Sep 2021 | 67 |
Dec 2021 50 | Dec 2021 | 50 |
Jan 2022 55 | Jan 2022 | 55 |
Feb 2022 40 | Feb 2022 | 40 |
Jun 2022 53 | Jun 2022 | 53 |
Jul 2022 50 | Jul 2022 | 50 |
Oct 2022 53 | Oct 2022 | 53 |
Nov 2022 43 | Nov 2022 | 43 |
Oct 2023 46 | Oct 2023 | 46 |
Dec 2023 50 | Dec 2023 | 50 |
Nov 2024 52 | Nov 2024 | 52 |
Feb 2025 45 | Feb 2025 | 45 |
How Other Brands Compare
DynCorp International is ranked first for NPS among its competitors. Lockheed Martin and Jacobs come in second and third, with Boeing coming in at #4. Among those competitors, it is the lowest valued company behind Boeing.
DynCorp International |  Boeing |  Jacobs |  Lockheed Martin | |
| Global Ranking | #- | #132 | #301 | #418 |
| NPS | 45 | 7 | 11 | 30 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Very Positive |
| Valuation Updated every 24 hours for public companies | $4.39B | $147.47B | $11.44B | $116.46B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DynCorp International NPS by Gender
DynCorp International's NPS was rated 50 by Male customers on Comparably.
Male
50
DynCorp International's NPS was rated 50 by Male customers on Comparably.
75%
Promoters
0%
Passives
25%
Detractors
Female
N/A
DynCorp International's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
DynCorp International NPS vs. Competitors
Compared to its competitors, DynCorp International's NPS is rated right above Lockheed Martin.
| COMPANY | NPS Score | |
|---|---|---|
| DynCorp International | 45 |
| Lockheed Martin | 30 |
 | KBR | 25 |
| Jacobs | 11 |
| Boeing | 7 |
 | L-3 Communications | N/A |
DynCorp International Customer Loyalty
82%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
82% of DynCorp International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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DynCorp International Customer Loyalty Score by Gender
DynCorp International's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
DynCorp International Customer Loyalty vs. Competitors
Compared to its competitors, DynCorp International's Customer Loyalty score is rated right above Lockheed Martin.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| DynCorp International | 82% |
| Lockheed Martin | 79% |
| KBR | 74% |
| Jacobs | 69% |
| Boeing | 68% |
| L-3 Communications | N/A |
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DynCorp International Product Quality
4.2/5
DynCorp International has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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DynCorp International Product Information
DynCorp International’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.dyn-intl.com/
- Company Size
- 10,000+ Employees
Industry
Tech
Quick Insights into DynCorp International Product Quality
DynCorp International's Product Quality score was rated highest by Male customers.
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Ranked DynCorp International Product Quality the Highest
DynCorp International Product Quality Score by Gender
DynCorp International's Product Quality score was rated 4.2 by Male customers on Comparably.
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Male
4.2/5
Female
N/A
DynCorp International Product Quality vs. Competitors
Compared to its competitors, DynCorp International's Product Quality score is rated right above Lockheed Martin.
| COMPANY | Product Quality Score | |
|---|---|---|
| DynCorp International | 4.2/5 |
| Lockheed Martin | 3.9/5 |
| KBR | 3.8/5 |
| Jacobs | 3.8/5 |
| Boeing | 3.5/5 |
| L-3 Communications | N/A |
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DynCorp International Pricing
DynCorp International ROI & Value For Money
4/5
DynCorp International has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Quick Insights into DynCorp International ROI
DynCorp International's ROI score was rated highest by Male customers.
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Ranked DynCorp International ROI the Highest
DynCorp International ROI Score by Gender
DynCorp International's ROI score was rated 4.4 by Male customers on Comparably.
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Male
4.4/5
Female
N/A
DynCorp International Pricing vs. Competitors
Compared to its competitors, DynCorp International's ROI score is rated right above Lockheed Martin.
| COMPANY | Pricing Score | |
|---|---|---|
| DynCorp International | 4/5 |
| Lockheed Martin | 4/5 |
| Jacobs | 3.7/5 |
| KBR | 3.6/5 |
| Boeing | 3.5/5 |
| L-3 Communications | N/A |
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DynCorp International Customer Satisfaction (CSAT)
DynCorp International Customer Satisfaction (CSAT) Score
80 / 100
DynCorp International has an overall Customer Satisfaction score of 80 rated by its users and customers.
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Very Satisfied
73%
Satisfied
7%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
13%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into DynCorp International Customer Satisfaction
DynCorp International's Customer Satisfaction score was rated highest by Male customers.
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Ranked DynCorp International Customer Satisfaction the Highest
DynCorp International Customer Satisfaction Score by Gender
DynCorp International's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
DynCorp International Customer Satisfaction vs. Competitors
Compared to its competitors, DynCorp International's Customer Satisfaction score is rated right above KBR.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| DynCorp International | 80% |
| KBR | 75% |
| Lockheed Martin | 72% |
| Jacobs | 72% |
| Boeing | 62% |
| L-3 Communications | 0% |
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DynCorp International Customer Service
4/5
DynCorp International has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About DynCorp International's Customer Service
Address
13500 Heritage Pkwy,
Website
http://www.dyn-intl.com/
Phone Number
(817) 224-8200
Quick Insights into DynCorp International Customer Service
DynCorp International's Customer Service score was rated highest by Male customers.
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Ranked DynCorp International Customer Service the Highest
DynCorp International Customer Service Score by Gender
DynCorp International's Customer Service score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
DynCorp International Customer Service vs. Competitors
Compared to its competitors, DynCorp International's Customer Service score is rated right above Lockheed Martin.
| COMPANY | Customer Service Score | |
|---|---|---|
| DynCorp International | 4/5 |
| Lockheed Martin | 3.9/5 |
| Jacobs | 3.9/5 |
| KBR | 3.7/5 |
| Boeing | 3.6/5 |
| L-3 Communications | N/A |
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DynCorp International as an Employer
3.3/5
DynCorp International has a 3.3/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
DynCorp International scored a 45 for Net Promoter Score and a -2 for Employee Net Promoter Score. NPS gauges how likely a customer of DynCorp International would recommend the brand to a friend. ENPS measures how likely DynCorp International employees would recommend working at DynCorp International to a friend.
Net Promoter Score
45
NPS Score
| 70% | Promoters |
|---|---|
| 5% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-2
eNPS Score
| 42% | Promoters |
|---|---|
| 14% | Passive |
| 44% | Detractors |
