48
NPS
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Edmodo
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About Edmodo's Brand
Edmodo is a global education network that connects all learners with the people and resources they need to reach their full potential. Among its major competitors, Edmodo is ranked in 2nd place for NPS while Treehouse is 1st, and Twitter is 3rd.
Brand at a Glance
4.3/5
Product Quality
4.2/5
Pricing
3.7/5
Customer Service
Edmodo Ranking
- #2 / 4 of its competitors
Edmodo NPS
Edmodo's Net Promoter Score (NPS) is a 48 with 67% Promoters, 14% Passives, and 19% Detractors. Net Promoter Score tracks whether Edmodo's customers would recommend using the product based on a scale of -100 to 100.
Edmodo Overall NPS
| 67% | Promoters |
|---|---|
| 14% | Passives |
| 19% | Detractors |
Edmodo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 47 | Aug 2020 | 47 |
Feb 2021 48 | Feb 2021 | 48 |
How Other Brands Compare
Edmodo is ranked second for NPS among its competitors. Treehouse and Twitter come in first and third, with Schoology coming in at #4.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Edmodo NPS by Usage
Edmodo's NPS was rated the highest by customers who have used Edmodo's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 45 | Less than 1 Year | 45 |
1 to 2 Years 28 | 1 to 2 Years | 28 |
2 to 5 Years 55 | 2 to 5 Years | 55 |
Edmodo NPS vs. Competitors
Compared to its competitors, Edmodo's NPS is rated right above Twitter, and is preceded by Treehouse.
| COMPANY | NPS Score | |
|---|---|---|
 | Treehouse | 100 |
| Edmodo | 48 |
 | 11 | |
 | Remote-Learner | N/A |
 | Schoology | -21 |
 | Carnegie Learning | -34 |
Edmodo Product Quality
4.3/5
Edmodo has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Edmodo Product Information
Edmodo serves markets in the United States. Edmodo supports iOS and Android devices and offers products for medium and large sized businesses.
Edmodo’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.edmodo.com
- Company Size
- 51-200 Employees
Industry
Tech
Content
Education
Media
SaaS
Social
Sports & Entertainment
Languages Supported
English
Product Type
Learning Management System (LMS) Software
Classroom Management Software
Edmodo Product Quality vs. Competitors
Compared to its competitors, Edmodo's Product Quality score is rated right above Twitter, and is preceded by Treehouse.
| COMPANY | Product Quality Score | |
|---|---|---|
| Treehouse | 5/5 |
| Edmodo | 4.3/5 |
| 3.6/5 | |
| Schoology | 3/5 |
| Carnegie Learning | 2.5/5 |
| Remote-Learner | N/A |
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Edmodo Pricing
Edmodo ROI & Value For Money
4.2/5
Edmodo has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Edmodo Pricing Plans
Edmodo has a pricing structure that accommodates medium and large businesses.
Who Uses Edmodo?
Medium Businesses
Large Enterprises
Edmodo Pricing vs. Competitors
Compared to its competitors, Edmodo's ROI score is rated right above Twitter, and is preceded by Treehouse.
| COMPANY | Pricing Score | |
|---|---|---|
| Treehouse | 5/5 |
| Edmodo | 4.2/5 |
| 3.6/5 | |
| Schoology | 3/5 |
| Carnegie Learning | 2.4/5 |
| Remote-Learner | N/A |
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Edmodo Customer Service
3.7/5
Edmodo has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Edmodo's Customer Service
Address
1200 Park Place, Suite 400, San Mateo, CA
Website
http://www.edmodo.com
Edmodo Customer Service vs. Competitors
Compared to its competitors, Edmodo's Customer Service score is rated right above Twitter, and is preceded by Treehouse.
| COMPANY | Customer Service Score | |
|---|---|---|
| Treehouse | 5/5 |
| Edmodo | 3.7/5 |
| 3.5/5 | |
| Schoology | 2.7/5 |
| Carnegie Learning | 2.4/5 |
| Remote-Learner | N/A |
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Consumer vs. Employees
Edmodo scored a 48 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Edmodo would recommend the brand to a friend. ENPS measures how likely Edmodo employees would recommend working at Edmodo to a friend.
Net Promoter Score
48
NPS Score
| 67% | Promoters |
|---|---|
| 14% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
